Error on attempting On-chip calibration

[beratna-steve]

librealsense	2.54.2 RELEASE
OS	Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

Unhandled exception escaping from a worker thread!
Error type: Access Violation!

[MartyG-RealSense]

Hi @beratna-steve Please first check whether permission to access the camera hardware and permission for applications to access the camera are both set to 'On' in the Windows camera privacy settings. This can be done using the instructions at #3381 (comment)

[MartyG-RealSense]

Hi @beratna-steve Do you require further assistance with this case, please? Thanks!

[beratna-steve]

I do not! I didn't have enough light. Once I got more light on the wall, it worked beautifully.

…

On Tue, Jan 2, 2024 at 10:20 AM MartyG-RealSense ***@***.***> wrote: Hi @beratna-steve <https://github.com/beratna-steve> Do you require further assistance with this case, please? Thanks! — Reply to this email directly, view it on GitHub <#12539 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ALHZKUWIFMN3TS3GHS5YUW3YMQXWRAVCNFSM6AAAAABBBVRQHCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNZUGI2DCNZVGQ> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[MartyG-RealSense]

That's great to hear. Thanks very much for the update. As you do not require further assistance, I will close this case. Thanks again!