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Feedback to help us be better

Welcome to the JCoder feedback repository, a place connecting you with the JCoder developers.

You are welcome to report bugs you encountered when using JCoder, or to share your comments, suggestions, or ideas about JCoder here.

Check the following Q&A first

1. "I believe that a mistake exists in a test case of an assignment problem. Should I leave my feedback here?"

No. This repository is for collecting feedback regarding the JCoder system itself instead of the assignment questions published there. For problems related to a specific assignment question, it would be more effective for you to contact the instructor or teaching assistants.

2. "I fail to login after I changed my password. Must I post my account information here to provide diagnostic information?"

No, you don't need to. For problems concerning any specific account, we have created a private feedback form to protect your privacy. Please refer to https://docs.qq.com/form/page/DQ1VEZnpOdXdjZ3Zk?_w_tencentdocx_form=1.

The private feedback approach is also more suitable for reporting security bugs.

3. "I found an existing issue describing the same problem I am faced with. Should I create a new issue or simply reply to the existing one?"

You are suggested to comment the existing issue that are open.

4. "I was noticed that the verification email has been sent successfully while changing password, but I cannot find the mail in my box. What's wrong?"

The email system of the OJ is driven by our personal email account since SUSTech hasn't provided permission for us to create a public email account. Thus, if there are so many password changing requests during a short period, our email account will be banned to send email for some hours due to be judged as AD publisher or some other reasons.

So, if you are not hurry in changing your password, you might be able to try again after hours. Otherwise please fill in the feedback sheet shown under the Q2 before. Thank you for your cooperation.

How to feedback?

  1. Create a GitHub account if you haven't done it before
  2. Sign in to GitHub
  3. Navigate to the issues page to create a new issue in this repository
  4. Choose a category (Bug report or Feature request) for your feedback and click the "Get started" button
  5. Follow the instructions in the issue template to fill in the form
  6. Click the "Submit new issue" button

We will try our best to respond timely.

About JCoder

JCoder is an online judge system designed with educational purpose in mind, aiming to ease learning and teaching computer programming by offering helpful functionalities, intuitive user interface, and friendly user experience. Thus, your feeling and feedback really matter!

We hope to run JCoder as an open-source project in the future. Don't hesitate to join us to improve JCoder together by firstly leaving your feedback!

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This repository is for collecting feedback from JCoder users. Your feeling and feedback matter.

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