Dell XPS 7590 Ubuntu 19.04

[Globegitter]

I just got my new Dell model and installed Ubuntu 19.04 - apart from issues with the wifi driver (Killer 1650 driver was only added in linux 5.1 and some fixes in 5.2) it all worked out of the box smoothly and also my wifi is working again.

So do you know if I can still run this tweaks script here? I should probably uncomment https://github.com/JackHack96/dell-xps-9570-ubuntu-respin/blob/master/xps-tweaks.sh#L162-L165 but otherwise would you expect it to just work? I am also happy to provide some feedback once I tried it out.

[Globegitter]

Ok I ran the script without installing the wifi drivers and ended up with a black screen on reboot. I uninstalled the nvidia and intel drivers but that did not help. I also noticed a line appearing Possible missing firmware ... for module i915 so I revereted that change and I also noticed that the etc/default/grub file was empty and there was a grup.backup-prime-select or similar. So I reverted that. After that I could restart again. So I am not sure what exactly is messing up the system here but if anyone has any idea it would be great to get this working properly.

[JackHack96]

Sorry for the late response. Well, I can't test the script myself, it requires a lot of trial-and-error (I spent two days installing and reinstalling on my 9570 before having a first working version).

It should work though...

[Globegitter]

Yeah no worries that makes a lot of sense. Thanks for the response though, I will keep this updated as I make progress.

[Globegitter]

Installed the nvidia drivers again and all is fine. So that was not the issue.

[JackHack96]

Maybe the Intel card flags are disturbing... idk

[rgarrigue]

Hey @Globegitter, I've a question for you. Do you have the latest 2019 XPS ? I bought mine this summer, Dell website advertising a new XPS hence the "2019".
If yes I'm wondering how you installed Ubuntu ? Disabling secureboot, fast boot and booting with nomodeset or acpi=off ? I'm fighting with this myself and ended up with grub-efi-amd64-signed failed to install, and I'm wondering why

[JackHack96]

Hey @Globegitter, I've a question for you. Do you have the latest 2019 XPS ? I bought mine this summer, Dell website advertising a new XPS hence the "2019".
If yes I'm wondering how you installed Ubuntu ? Disabling secureboot, fast boot and booting with nomodeset or acpi=off ? I'm fighting with this myself and ended up with grub-efi-amd64-signed failed to install, and I'm wondering why

Did you set AHCI for disks in the BIOS?

[rgarrigue]

Yes also

[Globegitter]

@rgarrigue yeah it is the latest model I have. There where no issues whatsoever to install it. All I did was setting the AHCI in the BIOS, then I installed using the standard Ubuntu 19.04 ISO and the only thing that was not working was the wifi, for which I manually installed the latest firmware (and I think it should be fixed with 19.10).

Nothing else I had to disable as far as I remember. I did end up disabling secure boot as well but I am pretty sure that was just due to nvidia drivers.

But where are you seeing grub-efi-amd64-signed failed to install?

[rgarrigue]

@Globegitter Around the end of the install process.

I guess the mistake I made was power it on to check it was working, thus starting the Windows 10, and powering it down the hard way out of lazyness to finish the W10 configuration. It might have locked the UEFI.

So there I am, I've been trying a lot of thing, like ideas from https://bugs.launchpad.net/ubuntu/+source/grub-installer/+bug/1771651, nothing worked so far.

[rgarrigue]

So just for the record, I managed to install my laptop using ubiquity -b to do so without bootloader, then using Boot Repair to get a functional boot.

[Globegitter]

@rgarrigue Great! Have you tried out the xps tweaks script yet?

[rgarrigue]

No. Everything seems fine, I guess I'll read it and cherry pick what might be interesting.

[Globegitter]

@rgarrigue If you do I would be curios to hear what worked for you and what you cherry picked.

[SulemanAhmadd]

Hey guys, is anyone experiencing cpu thermal throttling on Dell XPS 7590 under ubuntu 19.04?

[SulemanAhmadd]

Things are working pretty stable now after the 19.10 update.

[JackHack96]

Things are working pretty stable now after the 19.10 update.

Good to know, I believe Ubuntu 19.10 is good out-of-the-box. Just install TLP and go!

[kistlers]

@rgarrigue yeah it is the latest model I have. There where no issues whatsoever to install it. All I did was setting the AHCI in the BIOS, then I installed using the standard Ubuntu 19.04 ISO and the only thing that was not working was the wifi, for which I manually installed the latest firmware (and I think it should be fixed with 19.10).

Nothing else I had to disable as far as I remember. I did end up disabling secure boot as well but I am pretty sure that was just due to nvidia drivers.

But where are you seeing grub-efi-amd64-signed failed to install?

Could you tell me how exactly you got the wifi working? It is currently also the only thing not working on my 7590 on 19.04.

[rgarrigue]

@Pot-8-O for the wifi see here

[kistlers]

@rgarrigue
I tried this before but without success.
But now I updated my 5.0.x kernel to 5.2.2 and together with these steps it worked.

[Globegitter]

@rgarrigue @Pot-8-O @SulemanAhmadd Is any of you having issues with changing the display brightness? When I press Fn+F11/12 I can see the brightness indicator pop up and the bar also changes but nothing happens to the actual brightness of the screen. Are you experiencing the same? I have searched around online and found a few articles but nothing fixed anything.

Also I just reinstalled with Ubuntu 19.10 beta and everything worked really smoothly. It installed the nvidia driver out of the box, I can also see a new option with prime-select, called on-demand and wifi also worked out of the box :) Now just the screen brightness left.

[rgarrigue]

@Globegitter no issue related to brightness here.

[kistlers]

@Globegitter also no brightness issues here

[Globegitter]

Hmm, odd. Are you having the OLED screen version? I wonder if it could have something to do with that.

[SulemanAhmadd]

@Globegitter Yes, the OLED panel does have issues with changing the brightness setting.

In order to resolve that I followed the Screen Brightness setup here:
https://github.com/TillmannBerg/Ubuntu-Dell-XPS-15-2019

It allows you to change the screen brightness from the keys, but the display bar will still not have any effect. Secondly, the display settings are not saved when you shutdown the laptop, so you have to change the brightness every time.

[ferrolho]

@Globegitter, have you managed to install and use the nvidia drivers?

I also have the Dell XPS 15 7590, and even though the driver shows up under "Additional Drivers" and is selected, it does not seem to load properly:

ERROR: NVIDIA driver is not loaded

[Globegitter]

@ferrolho I would recommend to just wait for Ubuntu 19.10 (or go with the beta) and then re-install from scratch. There you can select for the nvidia drivers to be installed with the OS installation.

But also do check if your nvidia graphics card is selected or your intel one, via prime-select query.

[Globegitter]

@SulemanAhmadd Thanks for that link I will check it out.

[ferrolho]

➜  ~ prime-select query
nvidia

@Globegitter, right. I'll have a try at the beta (official release is in 14 days anyway). Surely I won't need to reinstall from scratch, right?

---

Edit after having upgraded to Ubuntu 19.10

Proprietary drivers are now showing up (previously listed as 'open-source').

However, I still cannot use them. If I run nvidia-settings I get the following errors:

➜  ~ nvidia-settings
ERROR: NVIDIA driver is not loaded
ERROR: Unable to load info from any available system

And this is what the NVIDIA X Server Settings looks like:

[Globegitter]

@ferrolho I tried to upgrade without reinstalling and then I could not boot up anymore. I have read at a few different places (forums, reddit etc) that between certain ubuntu versions it is safer to reinstall from scratch. I don't have that much experience with it and it might lead to exactly the same result in your case but could be worth trying.

[Globegitter]

@ferrolho Also for me the 435 driver is the selected one, have you tried that one?

[SulemanAhmadd]

@Globegitter Have you found out any alternate way to change the display brightness?

[ferrolho]

@ferrolho Also for me the 435 driver is the selected one, have you tried that one?

Yes, I have tried both versions. I think I will wait for the 17th to just reinstall 19.10 from scratch and check if that solves the problem. I shall report back here then.

[Globegitter]

@SulemanAhmadd Not yet, for me the solution from https://github.com/TillmannBerg/Ubuntu-Dell-XPS-15-2019 works well enough for now.

[Globegitter]

@SulemanAhmadd The only other thing I have come across just now is: https://wiki.archlinux.org/index.php/Dell_XPS_15_7590#Backlight - but not given it a try yet.

[ferrolho]

@SulemanAhmadd The only other thing I have come across just now is: https://wiki.archlinux.org/index.php/Dell_XPS_15_7590#Backlight - but not given it a try yet.

I am using that one and it works fine. The only issue with it is if you use it alongside Night Light. Does https://github.com/TillmannBerg/Ubuntu-Dell-XPS-15-2019#screen-brightness-oled work with Night Light?

[ferrolho]

@Globegitter (and everyone else), Ubuntu 19.10 has been officially released and I decided to install from scratch. Results:

• NVIDIA drivers were installed without a problem;
• Wi-Fi works out-of-the-box too;
• Fingerprint scanner (?);
• Brightness control is still a problem.

[Globegitter]

Yep, I can confirm this experience. Even though it would be nice to have brighntess out of the box I am quite happy with the experience now :)

[naXa777]

I should probably uncomment https://github.com/JackHack96/dell-xps-9570-ubuntu-respin/blob/master/xps-tweaks.sh#L162-L165 but otherwise would you expect it to just work?

I don't understand these lines.

@Globegitter, could you explain why do you think you need to uncomment these lines for your Dell? you have Dell XPS 7590, right?

[ferrolho]

@naXa777, there's a bit of confusion here: @Globegitter did not copy the permalink when he wrote his comment in this thread, and now the lines are pointing to a different piece of code. Since his comment has been posted on August 12, and the latest commit in this repos previous to that date is 68ac304, the lines which he was originally referring to are:

dell-xps-9570-ubuntu-respin/xps-tweaks.sh

Lines 161 to 165 in 68ac304

	# Install wifi drivers
	rm -rf /lib/firmware/ath10k/QCA6174/hw3.0/*
	wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board.bin?raw=true
	wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board-2.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board-2.bin?raw=true
	wget -O /lib/firmware/ath10k/QCA6174/hw3.0/firmware-4.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1?raw=true

[Globegitter]

@naXa777 yes @ferrolho is correct - sorry about that and thanks for posting the correct lines.

[pistomat]

EDIT2: I was wrong, it didn't help at all. Currently it seems like a bug in the Linux kernel, I will keep you updated.

---

EDIT: I got it working simply by turning on Nvidia drivers with prime-select nvidia. Don't know what else I did and why it was not working after fresh install.

---

Hey guys, thanks for the tips. I am having trouble getting my display to work. I have the FullHD IPS version.

After several reinstallations of a Ubuntu 18.04 LTS and Ubuntu 19.10 I managed to get it to install with these options:

• nomodeset in /etc/default/grub settings apparentely I had a typo and had nomemset which does probably nothing
• lightdm display manager
• nvidia-driver-435 from Software & Updates - Additional drivers tab

Here is what is weird. I tried running the system on the Intel GPU by running sudo prime-select intel. After reboot the sudo prime-select query outputs intel as expected, nvidia-smi fails as expected and nvidia-settings shows PRIME-profile in Intel (Power Savings Mode) as expected. This leads me to believe the Nvidia GPU is succesfully turned off, yet the built-in display shows heavy artifacts making in unusable most of the time (the other time I experienced something similar was when I fried my GPU on my old desktop). However an external monitor I am using works flawlessly, so what is going on?

I tried running this script after one of the fresh installs, but it booted into black screen so I reinstalled it again.

[SulemanAhmadd]

Is any one of you having random freezes on ubuntu 19.10? (They randomly occur and then go away). Feels like the kernel just freezes.

[sanjayja]

@SulemanAhmadd The only other thing I have come across just now is: https://wiki.archlinux.org/index.php/Dell_XPS_15_7590#Backlight - but not given it a try yet.

I am using that one and it works fine. The only issue with it is if you use it alongside Night Light. Does https://github.com/TillmannBerg/Ubuntu-Dell-XPS-15-2019#screen-brightness-oled work with Night Light?

Below link instructions working fine on my Dell_XPS_15_7590.
https://github.com/udifuchs/icc-brightness

[rmaree]

Hello all,

Thanks for the different inputs that helped me to install my Dell XPS 7590 Oled using Ubuntu 19.10.

However i'm still experimenting some issues and i'm wondering if anyone has/had the same ones:

1. Suspend is not working. WHen I close the lid and re-open it, everything is freezed, keyboard and touchpad are not working anymore and i have to do a hard shutdown. Also I don't have any option in the GUI to suspend (All entries in /etc/systemd/sleep.conf are also commented by default). It seems suspend might not be efficient according to https://ubuntuforums.org/showthread.php?t=2429906
   Is it ok for you ?

2. I have some erratic behavior with usb devices, e.g. mouse is not working after a reboot after the login screen (but it works at the login screen), so i have to unplug/replug it to make it work.

3. Brigthness adjustements with xrandr seems to be reset to default bright values on a rather regular basis (like opening an applicaton or plugin a device) and conflicts with night light mode, i'm now considering using icc-brightness (as mentioned before) or eyesome (https://github.com/WinEunuuchs2Unix/eyesome)

4. I'm a bit disappointed by battery life although of course it very much depends on usage. I'm combining tools such as powertop tunables, laptop-mode, and low brightness, to improve this but i'm often above a discharge rate of 30 watts (as reported by powertop) and around 3 or 4 hours of autonomy. What about yours ?

5. I'm not yet able to detect my Bluetooth devices (Motorola Moto-E Android smartphone, Libratone Zipp speakers). I realized today in a public space i'm detecting some other bluetooth devices, so i'm still investigating.

[sanjayja]

For Point 1. I am facing same issue.
For Point 2. I didn't used external mouse, hence not tested.
For Point 3. Although brightness control woking fine using icc-brighteness after login, however for gdm login screen still it is showing in full brightness mode.
Point 4. I am facing same issue as workaround using Vmware Workstation during transist.
Point 5. I tested sennheiser headset hd 4.40 bt bluetooh headset, it is working fine.

[SulemanAhmadd]

@rmaree

1. Follow the instructions on: (https://wiki.archlinux.org/index.php/Dell_XPS_15_7590#Suspend). You need to select the deep variant.

2. Yes, happens to me as well for my ear phones. Have to replug them. Please let me know if anyone finds a solution for this.

3. Same Issue. Looking for a solution.

4. The graphic card update guide at (https://github.com/TillmannBerg/Ubuntu-Dell-XPS-15-2019), does make the power consumption to fluctuate around 12W, but the when the system goes into standby, the GPU "falls off the bus" when waking up and requires hard reset.

5. Works fine for me.

[aviskase]

Is any one of you having random freezes on ubuntu 19.10? (They randomly occur and then go away).

Yup. Do you use Gnome with XOrg? I've noticed that it's just touchpad (mouse and keyboard probably too), but the environment seems to be ok (I see terminal continue to update). It looks like Gnome/XOrg related problem.

Edit: you can fix it with powertop too, but I've installed tlp . You need to blacklist your usb devices and touchpad (PCI 00.15.1 and 00.15.0) from power saving

[aviskase]

I have two problems, does anyone know how to solve them?

1. With time Gnome eats ~7.7 GB memory
2. Constant lags during scrolling or watching videos&gifs, around every 3sec. They are bearable, but completely unexpected --- my 9 years old laptop never had such problems

[rgarrigue]

Hi guys

Just sharing a day of pain :

• My 19.04 refused to boot after upgrading to 5.0.0-8 (or was it 18 ?) and a network card driver recompilation.
• To get a live environment working (the Test Ubuntu Linux option at boot) on 19.10, I had to edit the start command line e, removed quiet splash and added nomodeset modprobe.blacklist=intel_lpss_pci. Using acpi=off ended up with a kernel panic, the default live option ended up freezing after a minute or so, the safe graphic live stuck on a black screen before reaching live
• The live is by default using the free graphic drivers (not the NVidia one now shipped with 19.10, will try those later). Wifi is working. Changing keyboard light is working, changing display light isn't, touchpad is working (wasn't in 18.04). Webcam is working.
• I didn't had the installation problem (UEFI stuff) I mentionned in this topic 4 month ago

Random notes

• LPSS seems related to low power subsystem like touchscreen. I disabled mine in the BIOS anyway, I don't like the feature
• From Freenode IRC #Ubuntu : kernel 5.4.2.1-1 apparently works around this dell xps specific problem, so you can try upgrading to this or a higher kernel version after installation, if needed. https://wiki.archlinux.org/index.php/Dell_XPS_13_2-in-1_(7390)#Intel_LPSS
• ... and possibly related - the 19.10 kernel on the live iso will be older, but the one on the installed system, after updates, should have the patch: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1845584
• The changing display light issue might be solved with acpi_osi=, haven't checked yet

[Globegitter]

@aviskase While I am not having issues, from what I have read Canonical is still working on performance for gnome for Ubuntu 20.04 and 20.10, so hopefully the next two Ubuntu releases should fix these issues. But it might also be worth reporting that somewhere so the Canonical devs can see it.

[ielkhalloufi]

Hi, have you guys got the fingerprint working?

The GPU "falls off the bus" was solved by using the wayland server instead.

[aviskase]

@aviskase While I am not having issues, from what I have read Canonical is still working on performance for gnome for Ubuntu 20.04 and 20.10, so hopefully the next two Ubuntu releases should fix these issues. But it might also be worth reporting that somewhere so the Canonical devs can see it.

@Globegitter I found out that it's known issue and the only way around it right now is to periodically restart session (ALT+F2 and r)

[Phil171]

Hi,
This is my first answer on this forum, be indulgent for spelling or grammar mistakes and silly questions, I do not master English perfectly ... That's the problem to be French...

I'm the (very) happy owner of a Dell XPS 15 7590 (2020) with i7-9750H, 16Go RAM, 512Go SSD M2 Nvme, FHD matt and non sensitive display in dual boot with Win10 and Xubuntu 18.04 up to date.

Just to say that with V18.04, I don't have ANY problem really and just had have to solve power management by installing TLP and Powertop and modify /etc/tlp.conf to be happy by creating a service named "powertop.service".
sudo nano /etc/systemd/system/powertop.service
Filled with :
`[Unit]
Description=Powertop tunings

[Service]
Type=oneshot
ExecStart=/usr/sbin/powertop --auto-tune

[Install]
WantedBy=multi-user.targetAnd activated with : systemctl enable powertop.service`

My computer consumes approximately 8.5 - 10 watts, whether in AC or on battery.
I uninstalled the Nvidia drivers, I use the Intel card (mainly office and web use) and I use the " Nouveau" drivers, I tried Prime but uninstalled it because it did not work properly when restarted from the computer.
My next problem will to find and use fingerprint drivers ( Model HTK32, ID 27c6:5395 from Goodix) , it seems they are used on Android and Gnome but I'm not sure.

[thewally]

@SulemanAhmadd Not yet, for me the solution from https://github.com/TillmannBerg/Ubuntu-Dell-XPS-15-2019 works well enough for now.

Here you can find a fork of this project. https://github.com/MuDiAhmed/Ubuntu-Dell-XPS-15-2019 with this fork you can fix:

• Killer Wifi driver
• CPU power management
• Changing brightness of OLED screen with brightness keys
• Suspend Draining battery fas

[aviskase]

The repo owner updated scripts for 20.04. Did anyone upgrade their 7590? I found some disturbing posts about bad performance after the upgrade, and I wonder, did the same happen to those who used this repo's instructions?