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"Sorry, an unexpected error occurred" error #994

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0ttik opened this issue Mar 26, 2021 · 2 comments
Open

"Sorry, an unexpected error occurred" error #994

0ttik opened this issue Mar 26, 2021 · 2 comments
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bug Something is broken, we are tracking it

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@0ttik
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0ttik commented Mar 26, 2021

Describe the bug
When I'm trying to connect to my Outline server I'm getting an error which says: "Sorry, an unexpected error occurred. Quitting and restarting may help. If this happens again, please submit feedback.". I'm getting this error no matter how many times I try to connect.

When I'm trying to connect to the same server from my Android phone it successfully connects via the same wi-fi.

What I've tried: restarting service, rebooting, reinstalling outline, removing adapter and reinstalling outinle. Still getting the same error.

To Reproduce
Install outline, press "connect" get an error.

Expected behavior
To connect without the error.

Client System (please complete the following information):

  • Outline Client Version: Windows Outline ver. 1.5.0
  • Your Operating System: Windows 10

Submit Feedback
Sent.

Additional context
Here is log from running Ouline.exe from command prompt and pressing "connect" button.

loading web app from file:///C:/Program%20Files%20(x86)/Outline/resources/app.asar/www/electron_index.html?appName=Outline
(node:12972) electron: The default of contextIsolation is deprecated and will be changing from false to true in a future release of Electron.  See https://github.com/electron/electron/issues/23506 for more information
Could not load active tunnel:  [Error: ENOENT: no such file or directory, open 'C:\Users\[del]\AppData\Roaming\Outline\connection_store'] {
  errno: -4058,
  code: 'ENOENT',
  syscall: 'open',
  path: 'C:\\Users\\[del]\\AppData\\Roaming\\Outline\\connection_store'
}
Checking for update
(electron) Sending uncompressed crash reports is deprecated and will be removed in a future version of Electron. Set { compress: true } to opt-in to the new behavior. Crash reports will be uploaded gzipped, which most crash reporting servers support.
Outline is starting
connecting to [del]...
Update for version 1.5.0 is not available (latest version: 1.5.0, downgrade is disallowed).
(node:12972) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.
UDP support: true
could not connect: Error (could not start smartdnsblock: smartdnsblock failed (stdout: , (stderr: ) (network config: Ethernet (Down): 0 x ipv4 gateways, 0 x ipv6 gateways, ╨Я╨╛╨┤╨║╨╗╤О╤З╨╡╨╜╨╕╨╡ ╨┐╨╛ ╨╗╨╛╨║╨░╨╗╤М╨╜╨╛╨╣ ╤Б╨╡╤В╨╕* 3 (Down): 0 x ipv4 gateways, 0 x ipv6 gateways, ╨Я╨╛╨┤╨║╨╗╤О╤З╨╡╨╜╨╕╨╡ ╨┐╨╛ ╨╗╨╛╨║╨░╨╗╤М╨╜╨╛╨╣ ╤Б╨╡╤В╨╕* 12 (Down): 0 x ipv4 gateways, 0 x ipv6 gateways, outline-tap0 (Down): 0 x ipv4 gateways, 0 x ipv6 gateways, ╨С╨╡╤Б╨┐╤А╨╛╨▓╨╛╨┤╨╜╨░╤П ╤Б╨╡╤В╤М (Up): 1 x ipv4 gateways, 0 x ipv6 gateways, ╨б╨╡╤В╨╡╨▓╨╛╨╡ ╨┐╨╛╨┤╨║╨╗╤О╤З╨╡╨╜╨╕╨╡ Bluetooth (Down): 0 x ipv4 gateways, 0 x ipv6 gateways, Loopback Pseudo-Interface 1 (Up): 0 x ipv4 gateways, 0 x ipv6 gateways))
a helper has exited, disconnecting
[EXIT - badvpn-tun2socks.exe]: Killed by signal SIGTERM
[EXIT - ss-local.exe]: Killed by signal SIGTERM
all helpers have exited
disconnected from [del]
@0ttik 0ttik added the bug Something is broken, we are tracking it label Mar 26, 2021
@0ttik 0ttik changed the title Sorry, an unexpected error occurred "Sorry, an unexpected error occurred" error Mar 26, 2021
Siberiawind added a commit to Siberiawind/outline-client that referenced this issue May 5, 2021
Siberiawind added a commit to Siberiawind/outline-client that referenced this issue May 6, 2021
Siberiawind added a commit to Siberiawind/outline-client that referenced this issue May 6, 2021
alalamav added a commit that referenced this issue May 19, 2021
Windows: an unexpected error occurred reports (#994)
@heinthanth
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For me, I tried executing smartdnsblock.exe and found that MSVCP140.dll is missing. So that, I installed MSVC redistributable latest both x86 and x64. And it’s working now! Hope that help!

@TheSima
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TheSima commented Dec 3, 2021

I have faced this problem after reinstall windows(x64)
For resolve that I install Microsoft Visual C++ Redistributable x86
yes, x86 for Outline x86 on my windows x64 :)
I hope this will help)

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