Neo NAS-PD07 without values

[flayy73]

What happened?

I bought a pair of Neo NAS-PD07. Z2M pair correctly the devices but all the values are empty.
any advice on how to resolve
TKS

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

1.28.4

Adapter firmware version

20210708

Adapter

SONOFF Zigbee 3.0 USB Dongle Plus

Debug log

log.txt

[jscl32]

I have the same problem with this device. Same version of Zigbee2MQTT (1.28.4).

[lucianoberger]

I am also having the same problem using the same hardware

[SuperDobbo]

I have the same issue, Ive removed and readded it a bunch of times.

[Koenkk]

Can you provide the data/database.db entry of this device?

[SuperDobbo]

@Koenkk If you can tell me how to find the data/database.db entry I will provide it

[SuperDobbo]

I think Ive found it, here is the device detail from the db:

{"id":26,"type":"EndDevice","ieeeAddr":"0xa4c1385c94bc732c","nwkAddr":51621,"manufId":4417,"manufName":"_TZ3000_kmh5qpmb","powerSource":"Battery","modelId":"TS0202","epList":[1],"endpoints":{"1":{"profId":260,"epId":1,"devId":1026,"inClusterList":[1,1280,3,0],"outClusterList":[4096,6,25,10],"clusters":{"genBasic":{"attributes":{"65534":0,"stackVersion":0,"dateCode":"","manufacturerName":"_TZ3000_kmh5qpmb","zclVersion":3,"appVersion":67,"modelId":"TS0202","powerSource":3}},"ssIasZone":{"attributes":{"61441":1,"iasCieAddr":"0x00124b00257caf72","zoneState":1,"currentZoneSensitivityLevel":1}}},"binds":[],"configuredReportings":[],"meta":{}}},"appVersion":67,"stackVersion":0,"hwVersion":1,"dateCode":"","zclVersion":3,"interviewCompleted":true,"meta":{"configured":822316258},"lastSeen":1671482813647,"defaultSendRequestWhen":"immediate"}

[Koenkk]

Does occupancy work with the following external converter: https://gist.github.com/Koenkk/e880d476d7267eb6c6b4caeac1c24f0c ?

• save this as file next to configuration.yaml as ext_converter.js
• add it to configuration.yaml:

external_converters:
  - ext_converter.js

• start z2m, check if issue is fixed

[SuperDobbo]

Yes presence works with that converter. The image has changed and the battery is not reporting it shows as none% (mine is cabled in so that may be the reason) and the temperature and humidity sensors have vanished.

[Koenkk]

Updated https://gist.github.com/Koenkk/e880d476d7267eb6c6b4caeac1c24f0c to add humidity and temperature. It may take up to 24 hours beofre battery is reported.

[SuperDobbo]

Temperature and humidity entities have appeared however they do not update. I will keep an eye on it and see if they start working, I notice it only updates when readings change. The battery seems to have started working and is reporting a value.

[jscl32]

First of all, thank you for your work!
I followed your procedure. I do have a return of the presence, but no return on the temperature and humidity (N/A).
And this, for the state of the device :
{
"battery_low": false,
"occupancy": true,
"tamper": false,
"device": {
"applicationVersion": 67,
"dateCode": "",
"friendlyName": "0xa4c138c7863cac6a",
"hardwareVersion": 1,
"ieeeAddr": "0xa4c138c7863cac6a",
"manufacturerID": 4417,
"manufacturerName": "_TZ3000_kmh5qpmb",
"model": "TS0202",
"networkAddress": 21187,
"powerSource": "Battery",
"stackVersion": 0,
"type": "EndDevice",
"zclVersion": 3
},
"linkquality": 255
}

[Koenkk]

Can you make sure the configure succeeds? You can force it via the z2m frontend -> device -> yellow refresh icon. If it fails, make sure to wakeup the sensor by clicking a button on it right before configuring it.

[jscl32]

Yes, i dit it but no change.
I've this message
022-12-21 17:43:25Failed to configure '0xa4c138c7863cac6a', attempt 1 (Error: Bind 0xa4c138c7863cac6a/1 msRelativeHumidity from '0x00212effff069ab6/1' failed (Error: status: 130) at DeconzAdapter.bind (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/adapter/deconz/adapter/deconzAdapter.ts:768:19) at Endpoint.bind (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:567:13) at Object.bind (/opt/zigbee2mqtt/node_modules/zigbee-herdsman-converters/lib/reporting.js:40:9) at Object.configure (/opt/zigbee2mqtt/dist/util/externally-loaded.js:23:9) at Configure.configure (/opt/zigbee2mqtt/lib/extension/configure.ts:115:13) at Configure.onMQTTMessage (/opt/zigbee2mqtt/lib/extension/configure.ts:55:21))

[Koenkk]

Configure fails, can you try again with https://gist.github.com/Koenkk/e880d476d7267eb6c6b4caeac1c24f0c and provide me the log?

[jscl32]

I've the same message
2-12-22 10:49:18Failed to configure '0xa4c138c7863cac6a', attempt 4 (Error: Bind 0xa4c138c7863cac6a/1 msRelativeHumidity from '0x00212effff069ab6/1' failed (Error: status: 130) at DeconzAdapter.bind (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/adapter/deconz/adapter/deconzAdapter.ts:768:19) at Endpoint.bind (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:567:13) at Object.bind (/opt/zigbee2mqtt/node_modules/zigbee-herdsman-converters/lib/reporting.js:40:9) at Object.configure (/opt/zigbee2mqtt/dist/util/externally-loaded.js:25:9) at Configure.configure (/opt/zigbee2mqtt/lib/extension/configure.ts:115:13) at Configure.onMQTTMessage (/opt/zigbee2mqtt/lib/extension/configure.ts:55:21))

This is the log debug :
log_debug.txt

[Koenkk]

• Does the temperature reporting work now? (since it fails at humidity)
• If not, please try again with the updated version of https://gist.github.com/Koenkk/e880d476d7267eb6c6b4caeac1c24f0c

[jscl32]

No, that doesn't work.
When i try to force the configuration
2022-12-22 17:39:07Failed to configure '0xa4c138c7863cac6a', attempt 1 (Error: Read 0xa4c138c7863cac6a/1 genBasic(["manufacturerName","zclVersion","appVersion","modelId","powerSource",65534], {"sendWhen":"immediate","timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":null,"transactionSequenceNumber":null,"writeUndiv":false}) failed (no response received) at DeconzAdapter.sendZclFrameToEndpoint (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/adapter/deconz/adapter/deconzAdapter.ts:658:23) at Endpoint.sendRequest (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:299:20) at Endpoint.read (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:472:28) at Object.configureMagicPacket (/opt/zigbee2mqtt/node_modules/zigbee-herdsman-converters/lib/tuya.js:1179:9) at Object.configure (/opt/zigbee2mqtt/dist/util/externally-loaded.js:22:9) at Configure.configure (/opt/zigbee2mqtt/lib/extension/configure.ts:115:13) at Configure.onMQTTMessage (/opt/zigbee2mqtt/lib/extension/configure.ts:55:21))

[Koenkk]

Assuming you woke the device right before configuring it, I think we are stuck now.

To continue this someone needs to sniff the traffic when pairing this device to the official TuYa gateway: https://www.zigbee2mqtt.io/advanced/zigbee/04_sniff_zigbee_traffic.html Then we can reverse engineer how the device works.

[Secretowo]

Hi there, I'm having the same problem but for me the configure seemed successful.
Occupancy and Battery level are working using the custom converter.
I hope these logs are relevant: https://gist.github.com/Secretowo/f5d15bc470db5621507c5c821e25b7dc

[Secretowo]

After seeing issue #10822 I could confirm that my sensor is a fake and doesnt have a temperature/humidity sensor. Occupancy does thankfully still work.

[Koenkk]

@Secretowo I see, I guess the others in this issue are also affected by this. Based on the modelID I also think this is a different device, original uses TS0601, this one uses TS0202. _TZ3000_kmh5qpmb will be detected as a TS0202 motion sensor now.

Changes will be available in the dev branch in a few hours from now. (https://www.zigbee2mqtt.io/advanced/more/switch-to-dev-branch.html)

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