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Error logging in / Connectivity Issues #7361

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marisaignacio opened this issue May 2, 2024 · 15 comments
Closed
1 task done

Error logging in / Connectivity Issues #7361

marisaignacio opened this issue May 2, 2024 · 15 comments
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B-bug Bug: general classification S-unverified Status: Unverified by maintainer

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@marisaignacio
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Expected Behavior

Open Insomnia > logged in automatically > open one of my collections and can work freely from there.

Actual Behavior

When I opened the app, I was logged in, but saw an error that Insomnia was unable to connect. It then led me to this error:

Network connectivity issue: Failed to load Organizations. Failed to load organizations

Error: Network connectivity issue: Failed to load Organizations. Failed to load organizations at Module.wy1 [as indexLoader] (file:///Applications/Insomnia.app/Contents/Resources/app.asar/index-db9674c5.js:1511:3442) at async j5 (file:///Applications/Insomnia.app/Contents/Resources/app.asar/index-db9674c5.js:55:3729) at async Promise.all (index 2) at async He (file:///Applications/Insomnia.app/Contents/Resources/app.asar/index-db9674c5.js:54:23493) at async K (file:///Applications/Insomnia.app/Contents/Resources/app.asar/index-db9674c5.js:54:21358)

I tried reloading and logging out/in again, but still reach an error. I can no longer log in.

Reproduction Steps

  1. Open Insomnia App.
  2. Directed to log in.
  3. Choose 'Continue with Google'.
  4. Redirected to new page on my Chrome browser.
  5. Click 'Continue with Google'.
  6. Receive error 'Something went wrong. We are already working on fixing it!'.

Is there an existing issue for this?

Additional Information

No response

Insomnia Version

Insomnia 8.6.1

What operating system are you using?

macOS

Operating System Version

macOS Ventura 13.6.4

Installation method

Download from company self service for applications.

Last Known Working Insomnia version

No response

@marisaignacio marisaignacio added B-bug Bug: general classification S-unverified Status: Unverified by maintainer labels May 2, 2024
@NicolaiHerforth
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Have the same issue. Cannot log in, and therefore cannot access all my requests.

It seems absolutely insane to me that saved content is behind a login server that could go down or prove problematic...

@Bituum
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Bituum commented May 2, 2024

Have the same issue.
Failed to find personal organization your account appears to be in an invalid state. Please contact support if this is a recurring issue.

@mikebridge
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Same here on version 8.6.1 on Mac. I do not want to 9.x due to a history of instability in upgrading insomnia versions.

@stephanepechard
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@mikebridge you're so right, the 9.X track have been disastrous so far for me :(
Won't be fooled again!

@ryanholden8
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Same here too. Login fails with invalid authorization code or rate exceeded

@ryanholden8
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Opened a discussion on removing the forced login: #7362

@sroland-trimble
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same here, hundreds of people unable to work. This is an insane productivity loss and isn't acceptable

@CaptainJojo
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Same here, it's not acceptable to block product if netword it's down. Second thing it's not normal to not see the status directly on website, I need to check issue to see it's not only me but the problem it's for everybody

@mikebridge
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same here, hundreds of people unable to work. This is an insane productivity loss and isn't acceptable

I thought if I stopped upgrading insomnia regularly I could isolate myself the cycle of instability that occurs with every release, but with the migration to the cloud, insomnia has turned itself into a single point of failure for my company.

@jbenjoy2
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jbenjoy2 commented May 2, 2024

having the same issue here. version 8.6.1 on macOS 14.4.1 (macbook pro m1pro) receiving this error: Network connectivity issue: Failed to load Organizations. Failed to load organizations

@brandon3123
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Same thing for me as well.

@mikebridge
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As a very unsatisfied paid customer for insomnia, I'm researching other options this morning instead of doing my actual job.

Anyone tried Bruno? https://github.com/usebruno/bruno

Bruno is offline-only. There are no plans to add cloud-sync to Bruno, ever. We value your data privacy and believe it should stay on your device.

@ryanholden8
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As a very unsatisfied paid customer for insomnia, I'm researching other options this morning instead of doing my actual job.

Anyone tried Bruno? https://github.com/usebruno/bruno

Bruno is offline-only. There are no plans to add cloud-sync to Bruno, ever. We value your data privacy and believe it should stay on your device.

Thanks for this. I haven't heard of it, but love that they promise this. I'm going to suggest our team takes a look at this and migrate away from Insomnia.

@filfreire
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Member

See #7358 (comment)

@aventus13
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As a very unsatisfied paid customer for insomnia, I'm researching other options this morning instead of doing my actual job.

Anyone tried Bruno? https://github.com/usebruno/bruno

Bruno is offline-only. There are no plans to add cloud-sync to Bruno, ever. We value your data privacy and believe it should stay on your device.

My team has been using it for the past week or so, after being forced to create accounts in Insomnia. It's still in beta but is very decent so far. It already supports scripting (similar to Postman), something's that Insomnia has been missing which is quite telling. It's local, has nice integration with source control if needed, and open source.

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Labels
B-bug Bug: general classification S-unverified Status: Unverified by maintainer
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