Can't login - Something went wrong

[sdragnev]

update from Insomnia team: see #7358 (comment)

Expected Behavior

Logging in with email at https://app.insomnia.rest/app/authorize/email, I should receive an authorization code and auth code should work.

Actual Behavior

Sometimes sending the auth code fails with "Something went wrong".
Sometimes I get the code but entering it on the website results in an error.
I have not been able to login successfully.

Reproduction Steps

No response

Is there an existing issue for this?

• I have searched the issue tracker for this problem.

Additional Information

POST to https://app.insomnia.rest/app/authorize/email?_data=routes/app.authorize.email returns a 500 error with this result:

{"message":"Unexpected Server Error"}

How can I view my projects if the login server is not working?

Thanks.

Insomnia Version

9.0

What operating system are you using?

Other Linux

Operating System Version

openSuse

Installation method

snap package

Last Known Working Insomnia version

No response

[tlund101]

Similar issue here when loading Organizations. Insomnia simply won't load for me now

[JohnnySanabria]

I'm also having an issue with login. Upon opening the application, it hangs for a while and eventually starts display the message in the image.

[NoahCxrest]

Same issue here.
I think that Insomnia's website that faces the app is down, judging by the fact that it uses Electron.
Hope this is fixed soon!

Edit: insomnia-api://insomnia/v1/organizations times out and does not respond (on macOS)

[sdragnev]

Something did go wrong indeed.
A perfectly good application was made vulnerable to server issues in the name of the mighty dollar.

I don't want to rant at hard-working developers but this is a perfect example of why software-as-a-service is horrible for users.

[NoahCxrest]

Something did go wrong indeed. A perfectly good application was made vulnerable to server issues in the name of the mighty dollar.

I don't want to rant at hard-working developers but this is a perfect example of why software-as-a-service is horrible for users.

Could you explain? I'm not that up-to-date with Insomnia.
What's new?

[jose-vass-itti]

Same issue here

[sdragnev]

Could you explain? I'm not that up-to-date with Insomnia. What's new?

The app didn't use to require a login to access your data. Which was the reason I preferred it to Postman.

[JohnnySanabria]

Something did go wrong indeed. A perfectly good application was made vulnerable to server issues in the name of the mighty dollar.
I don't want to rant at hard-working developers but this is a perfect example of why software-as-a-service is horrible for users.

Could you explain? I'm not that up-to-date with Insomnia. What's new?

In my experience, when Insomnia updates the application, stuff typically ends up breaking, or they change the UX in some small annoying way. Like, you used to be able to right-click on requests to bring up a menu, but now you have to click on the tiny little carrot. So, in an effort to innovate, they sometimes break or lose existing features which is obnoxious.

In today's situation, I got a notice when opening the app about all the wonderful new features they just added and then I couldn't login to the app.

[rmzi]

App is moving at a snail's pace after the most recent update -- any word on a fix?

[mauriciodaluz]

I'm facing the same issue! Does anyone know if it's possible to retrieve collection data directly from the Insomnia config folder? I'm in a hurry and just need my collection (using linux mint)

[ryanholden8]

Opened a discussion on removing the forced login: #7362

[filfreire]

Hi folks, we were experiencing issues with the Insomnia API infrastructure.

It should be back working now. We're investigating the issue further to prevent it from happening again.

We'll share more details as soon as possible.

[chrismowbray]

@filfreire Currently seeing this issue today. Attempting sing in with Google SSO. Spins for a while, then errors with Invalid authorization code

[Zervandez]

I'm having the same issue in Ubuntu.

[JohnBarhorst-mastery]

Same issue here, can't login with email credentials.

-- got in right after posting this.

[chrismowbray]

I just got in.

[Zervandez]

@chrismowbray me too.

[subnetmarco]

We are currently investigating this issue.

[phsc84]

I'm having the same problem. Really annoying. A quick solution would be much appreciated.

[gatzjames]

👋 @phsc84 this seems to be an actual issue with an invalid code.
Can you try again? I'd suggest clicking on "Launch" to automatically launch the app:

[ilyasKerbal]

Faced this problem today: "Invalid code: Failed to fetch"

[notjaywu]

@ilyasKerbal Could share the Console logs? You can find it at View -> Toggle DevTools -> Console. It helps us identify the root cause, thank you!

[ilyasKerbal]

@notjaywu Thanks for the guidance I was able to solve the problem

[phsc84]

👋 @phsc84 this seems to be an actual issue with an invalid code. Can you try again? I'd suggest clicking on "Launch" to automatically launch the app:

Whatever has changed, today it works again!

As our internet browser is in an isolated environment the "Launch" button does not work and I always have to paste the token manually.