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Don't work on latest debian 10.10 after update from 2.29 to 2.30/2.31.1 #4023

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Ratio2 opened this issue Jul 17, 2021 · 7 comments
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@Ratio2
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Ratio2 commented Jul 17, 2021

./ledger-live-desktop-2.30.0-linux-x86_64.AppImage --no-sandbox
2.30 launch with error
2.29 work normal
ledgerlive-logs-2021.07.17-16.59.58-4b92a29.zip
Screenshot from 2021-07-17 17-13-57

@Ratio2 Ratio2 changed the title Don't work on debian 10 after update from 2.29 to 2.30 Don't work on latest debian 10.10 after update from 2.29 to 2.30 Jul 18, 2021
@dogusural
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Same issue on ubuntu 18.04

@randomisresistance
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Same here on Linux Mint 19 Tara (haven't checked on the latest version of mint yet)

@Ratio2
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Ratio2 commented Jul 29, 2021

Ledger Live 2.31.1 still don't work
Error: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.26' not found

@Ratio2 Ratio2 changed the title Don't work on latest debian 10.10 after update from 2.29 to 2.30 Don't work on latest debian 10.10 after update from 2.29 to 2.30/2.31.1 Jul 29, 2021
@sysfu
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sysfu commented Jul 31, 2021

Here's the workaround #4016 (comment)

@Ratio2
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Ratio2 commented Aug 1, 2021

All this issues has same error reason:
Error: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.26' not found
#4016
#4023
#4041
#4064

Actually 2.30/2.31.1 versions not work on:
Debian stable
Ubuntu 18.04 LTS
And many other latest distro...

Ledger, what are you waiting for? Just rebuild the application with the previous environment like 2.29.

@gre
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gre commented Aug 6, 2021

Hey everyone. We put together a release (2.32.2) that should fix it and is planned to be released about a week from now (we'll first release a 2.32.1 because we'll need more time to continue validating that 2.32.2).

This is currently a Pre-release (please consider it a release candidate version until we finish to validate it), we have at least confirmed internally it is fixed on a Debian, but it is still interesting to hear if it also fixes it for y'all. Thanks a lot.

https://github.com/LedgerHQ/ledger-live-desktop/releases/tag/v2.32.2

@variablenix
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variablenix commented Oct 4, 2021

I can confirm Ledger 2.33.1 is broken on Debian 11 Bullseye. Launching from a shell shows the same glibc error reported in 4016. Ledger does open, but the no accounts are shown/found and several other menu items are grayed out / forbidden / denied from accessing.

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6 participants