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Feature request: move position of the user preview text between the two field #532

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PeopleInside opened this issue Oct 16, 2014 · 5 comments

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@PeopleInside
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PeopleInside commented Oct 16, 2014

immagine senza nome

I want ask if in the future version the text operator can see before user tipe enter can be moved between chat field and field where operator write the message.. this because some times user take long time for write a sentence and send and from my operator web console i'm unable to read the last user message because the text who show what user is tiping are over.

Can you move in the blank space between the two field?
Now the text is in the chat field can you move under but always on top of the field where operator write the message?

Sorry for my bad english.
Is not easy to explain but i hope you understand.

immagine1

@PeopleInside PeopleInside changed the title Feauture request: move position of the user text between the two field Feauture request: move position of the user preview text between the two field Oct 16, 2014
@PeopleInside PeopleInside changed the title Feauture request: move position of the user preview text between the two field Feature request: move position of the user preview text between the two field Oct 16, 2014
remdex added a commit that referenced this issue Dec 14, 2014
@remdex
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remdex commented Dec 14, 2014

Implemented, pending new version release.

@PeopleInside
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Hi Rem, a request.
Can you move the algin of the preview text at the left?

This because if user write a lot operator are not able to resize his message box where write message to the user and some time it's necessary resize and must wait user stop to write.

What do you think, is a problem to move on the left?

@remdex
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remdex commented Jan 11, 2015

can you send screenshot how you image it?

@PeopleInside
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Sure, thanks for let me know. Here the picture:
screen

@danielc1234
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Actually, it'd be better if you could move it out of that box completely. Maybe outside the box, below or between. Reason being, when a customer is typing a question, typically I am already starting to type the reply and that text seems to always get in the way.

remdex added a commit that referenced this issue Jan 18, 2015
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