✨ Add documents for bot types and medallia

_data/documentsupdated.yaml

@@ -369,7 +369,11 @@
     - documentname: Third-Party Bots
       pages:
         - pagename: Getting Started
+        - pagename: Bot Types
         - pagename: Bot Status Dashboard
+        - pagename: Hook Configuration
+        - pagename: Public API
+        - pagename: Conversation Tester
         - pagename: Bot Conversation Errors
         - pagename: Google Dialogflow
         - pagename: Google Dialogflow ES
@@ -388,9 +392,7 @@
             - subpagename: Advanced Features
             - subpagename: PVA
         - pagename: Custom Integration
-        - pagename: Hook Configuration
-        - pagename: Public API
-        - pagename: Conversation Tester
+        - pagename: Medallia
 
     - documentname: Messaging Agent SDK
       pages:

pages/Documents/ConversationalAI/Third-PartyBots/bot-conversation-errors.md

@@ -480,4 +480,27 @@ This indicates an issue fetching the SDEs.
 Mostly this issue happens because of a wrong integration on customer end where no Visitor Session is created before starting the conversation. Another reason could be that no SDEs were set.
 #### Solutions
 Please ensure that you create a Visitor Session prior to starting the conversation. [Website Monitoring](app-engagement-api-overview.html). 
-Also please check that you set the SDEs correctly. [Engagement Attributes](engagement-attributes-api-engagement-attributes.html)
+Also please check that you set the SDEs correctly. [Engagement Attributes](engagement-attributes-api-engagement-attributes.html)
+
+
+### com.liveperson.bot-connectors-worker.error.aivendor.client.test-connection
+
+#### Description
+Testing the connection to the vendor failed.
+#### Reasons
+Most of the time this is caused by wrong credentials or because the bot instance on vendor side is not running.
+#### Solutions
+Check if your bot credentials are configured correctly in Third-Party Bots and the bot is healthy on the vendor side.
+
+
+### com.liveperson.bot-connectors-worker.error.aivendor.medallia.parse-message.parser-error
+
+#### Description
+Parsing the response of the Medallia Adapter failed.
+#### Reasons
+The response Third-Party Bots retrieved from the Medallia adapter was not according to the specification.
+#### Solutions
+Please reach out to LP Support with the error details.
+
+
+