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"Error: the run could not be shared" when I try to export my split files to excel #2274

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FGFalc opened this issue Oct 20, 2022 · 8 comments

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@FGFalc
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FGFalc commented Oct 20, 2022

Recently I've been trying to export my split files to excel to analyse some stats, but whenever I try, I get this error. Does anyone know how to fix this?

@wooferzfg
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Could you find the underlying error in your event logs and send a screenshot?

1. Go to your Control Panel.
2. Search for Event Viewer and open it.
3. Click "Windows Logs".
4. Click "Application".
4. Find the last few LiveSplit errors. Make sure that they match the time when the error happened.

@FGFalc
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FGFalc commented Nov 4, 2022

image

Full text: 1 is not a supported code page. Parameter name: codepage at
System.Text.Encoding.GetEncoding(Int32 codepage) at
ICSharpCode.SharpZipLib.Zip.ZipConstants.ConvertToArray(String str) at
ICSharpCode.SharpZipLib.Zip.ZipOutputStream.PutNextEntry(ZipEntry entry) at
Codaxy.Xlio.IO.XlsxFileWriter.WriteFile[T](String filePath, T data,
XmlSerializerNamespaces ns) at Codaxy.Xlio.IO.XlsxFileWriter.WriteSheet(String
sheetPath, Sheet sheet) at Codaxy.Xlio.IO.XlsxFileWriter.WriteWorkbook() at
Codaxy.Xlio.IO.XlsxFileWriter.Write(Workbook workbook) at
Codaxy.Xlio.Workbook.SaveToStream(Stream fs, XlsxFileWriterOptions options) at
LiveSplit.Web.Share.Excel.SubmitRun(IRun run, String username, String password,
Func`1 screenShotFunction, Boolean attachSplits, TimingMethod method, String
gameId, String categoryId, String version, String comment, String video,
String[] additionalParams) at
LiveSplit.View.ShareRunDialog.btnSubmit_Click(Object sender, EventArgs e)

If needed I could also send the full log files.

@wooferzfg
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Could you send me your splits file?

@FGFalc
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FGFalc commented Nov 4, 2022

Vex - Any%.zip

It happens with my other split files as well, just checked to make sure.

@wooferzfg
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I'm not able to reproduce the issue with that splits file, so I'm not sure what's going on. Are you on Windows 10?

@FGFalc
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FGFalc commented Nov 4, 2022

Yea, I'm on windows 10. Will add that my livesplit has always been scuffed, it crashes a lot.

@wooferzfg
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@FGFalc If your crashes are related to #1867, you could try disabling "Allow Gamepads as Hotkeys" in the settings.

@just-ero
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Has this issue been resolved?

There have been talks about dropping Excel export due to the demand being too low for us to maintain the feature. Perhaps the issue can be closed once the support is removed. Unless we want to introduce patch versions (1.8.28.1) to fix the problem.

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