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Docs for new SugarCRM REST Interface - issue #5
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lenz authored and lenz committed Nov 28, 2014
1 parent 3b8ccd6 commit 7f34ed7
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5 changes: 3 additions & 2 deletions README.md
Expand Up @@ -17,8 +17,9 @@ A PHP script that counts how many unique agents are running on a given set of qu
A bash script that removes all dynamic agents from a queue.
### Sample project - Version 1.0
This is a sample project to show standard file layout for sub-projects.
### Sugar CRM Integration - Version 1.0
Integration between QueueMetrics live agent page and SugarCRM for opening the CRM contact page starting from a caller id information
### Sugar CRM Integration - Version 1.1
Integration between QueueMetrics live agent page and SugarCRM for opening the CRM contact page starting from a caller id information.
Now including a REST script for SugarCRM 6.5+
### VTiger CRM Integration - Version 1.0
Integration between QueueMetrics live agent page and VTigerCRM for opening the CRM contact page starting from a caller id information
### XML-RPC Test Servlet - Version 1.0
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11 changes: 9 additions & 2 deletions sugarcrm-integration/README.md
Expand Up @@ -2,7 +2,7 @@ QueueMetrics and SugarCRM Integration add-on project
====================================================

```
Project version: 1.0
Project version: 1.1
Runtime environment: LAMP with nusoap libraries installed
Licence: "LGPL"
```
Expand All @@ -17,6 +17,13 @@ This feature could be used to call the provided PHP script. The script searches
from the calling number, and opens the call detail record, if present on SugarCRM database, or preloads a new contact page with
the calling party number.

An alternative script is available under the Rest folder and is meant to be used with
the REST interface in SugarCRM 6.5+.

- The two files found are to be copied to a webroot.
- Modify variables in "qm.php" as described within the file itself.
- "qm.php" is the entry point to include in QM settings; http://your.server/qm.php?callerid=[C]


Requirements
------------
Expand All @@ -41,7 +48,7 @@ The logic needed to retrieve the SugarCRM agent password should be called by the

Authors
-------
Marco Signorini
Marco Signorini, WISE Team


See also
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