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Blank page when trying to set password after registration #1195

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haarli opened this issue Oct 28, 2020 · 2 comments · Fixed by #1196
Closed

Blank page when trying to set password after registration #1195

haarli opened this issue Oct 28, 2020 · 2 comments · Fixed by #1196
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@helkv
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bug Issue found during QA testphase (qa-imeji)
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imeji 4.9

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@haarli
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haarli commented Oct 28, 2020

Problem occurs again for new registered users on faces:

Hello,
I signed up to access the FACES database yesterday. The link to create my password seems to lead to a blank pasge.

Might be related to #1186
@haarli haarli added the bug Issue found during QA testphase (qa-imeji) label Oct 28, 2020
helkv added a commit that referenced this issue Nov 17, 2020
@helkv
#1195 Show helpful information on the registration page when registra…
7625616 
…tion link is invalid

-> Render user information instead of the registration form, when the registration link is invalid
-> Different user information depending on the user being logged in or not
- Add several new messages and labels
haarli added a commit that referenced this issue Nov 17, 2020
@haarli
Merge pull request #1196 from MPDL/adapt-registration
c5d6b86 
#1195 Show user information when registration link is invalid
@helkv
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helkv commented Nov 17, 2020

The problem is most likely caused by an invalid registration link (invalid registration token).

There are multiple reasons the registration link gets invalid:

  1. The registration was successful
    -> A registration is successful after a user confirms his registration, using the registration link. A registration link does not work if it is used a second time (e.g. The user clicks the same registration link twice).
  2. The registration token expired
    -> Registration tokens expire after some time. A registration link does not work after its token expired (e.g. The user requires too much time to click the link).

Solution:
Show helpful information (instead of a blank page) if an invalid registration link is used. A different help text is displayed, depending whether the user is logged in or not.

@helkv helkv linked a pull request Nov 17, 2020 that will close this issue
#1195 Show user information when registration link is invalid #1196
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@helkv helkv added this to Done in imeji 4.9 Nov 17, 2020
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helkv commented Dec 8, 2020

Testserver: qa imeji
Browser: ff
Version: version 4.9.6 - build date 2020-12-08 08:01:27
Result: ok

@helkv helkv closed this as completed Dec 8, 2020
imeji 4.9 automation moved this from Done to Closed Dec 8, 2020
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bug Issue found during QA testphase (qa-imeji)
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imeji 4.9
  
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#1195 Show user information when registration link is invalid MPDL/imeji
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@haarli @helkv