Redis 3.0.501 - EXCEPTION_ACCESS_VIOLATION error

[mokaymakci]

Hi,

I'm testing Redis version: 3.0.501 and I get EXCEPTION_ACCESS_VIOLATION error when the server restarts.

Redis is installed as a windows service. You can see the log below.

=== REDIS BUG REPORT START: Cut & paste starting from here ===
[2936] 31 Mar 10:51:06.390 # Redis version: 3.0.501
[2936] 31 Mar 10:51:06.390 # --- EXCEPTION_ACCESS_VIOLATION
[2936] 31 Mar 10:51:06.390 # --- STACK TRACE
[2928] 31 Mar 10:51:07.812 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 2928 ready to start.
[2928] 31 Mar 10:51:07.812 # Server started, Redis version 3.0.501

Redis configuration file:

# Redis configuration file example

# Note on units: when memory size is needed, it is possible to specify
# it in the usual form of 1k 5GB 4M and so forth:
#
# 1k => 1000 bytes
# 1kb => 1024 bytes
# 1m => 1000000 bytes
# 1mb => 1024*1024 bytes
# 1g => 1000000000 bytes
# 1gb => 1024*1024*1024 bytes
#
# units are case insensitive so 1GB 1Gb 1gB are all the same.

################################## INCLUDES ###################################

# Include one or more other config files here.  This is useful if you
# have a standard template that goes to all Redis servers but also need
# to customize a few per-server settings.  Include files can include
# other files, so use this wisely.
#
# Notice option "include" won't be rewritten by command "CONFIG REWRITE"
# from admin or Redis Sentinel. Since Redis always uses the last processed
# line as value of a configuration directive, you'd better put includes
# at the beginning of this file to avoid overwriting config change at runtime.
#
# If instead you are interested in using includes to override configuration
# options, it is better to use include as the last line.
#
# include .\path\to\local.conf
# include c:\path\to\other.conf

################################ GENERAL  #####################################

# On Windows, daemonize and pidfile are not supported.
# However, you can run redis as a Windows service, and specify a logfile.
# The logfile will contain the pid. 

# Accept connections on the specified port, default is 6379.
# If port 0 is specified Redis will not listen on a TCP socket.
port 6379

# TCP listen() backlog.
#
# In high requests-per-second environments you need an high backlog in order
# to avoid slow clients connections issues. Note that the Linux kernel
# will silently truncate it to the value of /proc/sys/net/core/somaxconn so
# make sure to raise both the value of somaxconn and tcp_max_syn_backlog
# in order to get the desired effect.
tcp-backlog 511

# By default Redis listens for connections from all the network interfaces
# available on the server. It is possible to listen to just one or multiple
# interfaces using the "bind" configuration directive, followed by one or
# more IP addresses.
#
# Examples:
#
# bind 192.168.1.100 10.0.0.1
# bind 127.0.0.1


# Specify the path for the Unix socket that will be used to listen for
# incoming connections. There is no default, so Redis will not listen
# on a unix socket when not specified.
#
# unixsocket /tmp/redis.sock
# unixsocketperm 700

# Close the connection after a client is idle for N seconds (0 to disable)
timeout 900

# TCP keepalive.
#
# If non-zero, use SO_KEEPALIVE to send TCP ACKs to clients in absence
# of communication. This is useful for two reasons:
#
#1) Detect dead peers.
#2) Take the connection alive from the point of view of network
#    equipment in the middle.
#
# On Linux, the specified value (in seconds) is the period used to send ACKs.
# Note that to close the connection the double of the time is needed.
# On other kernels the period depends on the kernel configuration.
#
# A reasonable value for this option is 60 seconds.
tcp-keepalive 60

# Specify the server verbosity level.
# This can be one of:
# debug (a lot of information, useful for development/testing)
# verbose (many rarely useful info, but not a mess like the debug level)
# notice (moderately verbose, what you want in production probably)
# warning (only very important / critical messages are logged)
loglevel debug

# Specify the log file name. Also 'stdout' can be used to force
# Redis to log on the standard output. 
logfile "log.txt"

# To enable logging to the Windows EventLog, just set 'syslog-enabled' to 
# yes, and optionally update the other syslog parameters to suit your needs.
# If Redis is installed and launched as a Windows Service, this will 
# automatically be enabled.
syslog-enabled yes

# Specify the source name of the events in the Windows Application log.
syslog-ident redis

# Set the number of databases. The default database is DB 0, you can select
# a different one on a per-connection basis using SELECT <dbid> where
# dbid is a number between 0 and 'databases'-1
databases 16

################################ SNAPSHOTTING  ################################
#
# Save the DB on disk:
#
#   save <seconds> <changes>
#
#   Will save the DB if both the given number of seconds and the given
#   number of write operations against the DB occurred.
#
#   In the example below the behaviour will be to save:
#   after 900 sec (15 min) if at least 1 key changed
#   after 300 sec (5 min) if at least 10 keys changed
#   after 60 sec if at least 10000 keys changed
#
#   Note: you can disable saving completely by commenting out all "save" lines.
#
#   It is also possible to remove all the previously configured save
#   points by adding a save directive with a single empty string argument
#   like in the following example:
#
#   save ""

#save 900 1
#save 300 10
#save 60 10000

# By default Redis will stop accepting writes if RDB snapshots are enabled
# (at least one save point) and the latest background save failed.
# This will make the user aware (in a hard way) that data is not persisting
# on disk properly, otherwise chances are that no one will notice and some
# disaster will happen.
#
# If the background saving process will start working again Redis will
# automatically allow writes again.
#
# However if you have setup your proper monitoring of the Redis server
# and persistence, you may want to disable this feature so that Redis will
# continue to work as usual even if there are problems with disk,
# permissions, and so forth.
stop-writes-on-bgsave-error yes

# Compress string objects using LZF when dump .rdb databases?
# For default that's set to 'yes' as it's almost always a win.
# If you want to save some CPU in the saving child set it to 'no' but
# the dataset will likely be bigger if you have compressible values or keys.
rdbcompression yes

# Since version 5 of RDB a CRC64 checksum is placed at the end of the file.
# This makes the format more resistant to corruption but there is a performance
# hit to pay (around 10%) when saving and loading RDB files, so you can disable it
# for maximum performances.
#
# RDB files created with checksum disabled have a checksum of zero that will
# tell the loading code to skip the check.
rdbchecksum yes

# The filename where to dump the DB
dbfilename dump.rdb

# The working directory.
#
# The DB will be written inside this directory, with the filename specified
# above using the 'dbfilename' configuration directive.
# 
# The Append Only File will also be created inside this directory.
# 
# Note that you must specify a directory here, not a file name.
dir ./

################################# REPLICATION #################################

# Master-Slave replication. Use slaveof to make a Redis instance a copy of
# another Redis server. A few things to understand ASAP about Redis replication.
#
#1) Redis replication is asynchronous, but you can configure a master to
#    stop accepting writes if it appears to be not connected with at least
#    a given number of slaves.
#2) Redis slaves are able to perform a partial resynchronization with the
#    master if the replication link is lost for a relatively small amount of
#    time. You may want to configure the replication backlog size (see the next
#    sections of this file) with a sensible value depending on your needs.
#3) Replication is automatic and does not need user intervention. After a
#    network partition slaves automatically try to reconnect to masters
#    and resynchronize with them.
#
# slaveof <masterip> <masterport>

# If the master is password protected (using the "requirepass" configuration
# directive below) it is possible to tell the slave to authenticate before
# starting the replication synchronization process, otherwise the master will
# refuse the slave request.
#
# masterauth <master-password>

# When a slave loses its connection with the master, or when the replication
# is still in progress, the slave can act in two different ways:
#
#1) if slave-serve-stale-data is set to 'yes' (the default) the slave will
#    still reply to client requests, possibly with out of date data, or the
#    data set may just be empty if this is the first synchronization.
#
#2) if slave-serve-stale-data is set to 'no' the slave will reply with
#    an error "SYNC with master in progress" to all the kind of commands
#    but to INFO and SLAVEOF.
#
slave-serve-stale-data yes

# You can configure a slave instance to accept writes or not. Writing against
# a slave instance may be useful to store some ephemeral data (because data
# written on a slave will be easily deleted after resync with the master) but
# may also cause problems if clients are writing to it because of a
# misconfiguration.
#
# Since Redis 2.6 by default slaves are read-only.
#
# Note: read only slaves are not designed to be exposed to untrusted clients
# on the internet. It's just a protection layer against misuse of the instance.
# Still a read only slave exports by default all the administrative commands
# such as CONFIG, DEBUG, and so forth. To a limited extent you can improve
# security of read only slaves using 'rename-command' to shadow all the
# administrative / dangerous commands.
slave-read-only yes

# Replication SYNC strategy: disk or socket.
#
# -------------------------------------------------------
# WARNING: DISKLESS REPLICATION IS EXPERIMENTAL CURRENTLY
# -------------------------------------------------------
#
# New slaves and reconnecting slaves that are not able to continue the replication
# process just receiving differences, need to do what is called a "full
# synchronization". An RDB file is transmitted from the master to the slaves.
# The transmission can happen in two different ways:
#
#1) Disk-backed: The Redis master creates a new process that writes the RDB
#                 file on disk. Later the file is transferred by the parent
#                 process to the slaves incrementally.
#2) Diskless: The Redis master creates a new process that directly writes the
#              RDB file to slave sockets, without touching the disk at all.
#
# With disk-backed replication, while the RDB file is generated, more slaves
# can be queued and served with the RDB file as soon as the current child producing
# the RDB file finishes its work. With diskless replication instead once
# the transfer starts, new slaves arriving will be queued and a new transfer
# will start when the current one terminates.
#
# When diskless replication is used, the master waits a configurable amount of
# time (in seconds) before starting the transfer in the hope that multiple slaves
# will arrive and the transfer can be parallelized.
#
# With slow disks and fast (large bandwidth) networks, diskless replication
# works better.
repl-diskless-sync no

# When diskless replication is enabled, it is possible to configure the delay
# the server waits in order to spawn the child that trnasfers the RDB via socket
# to the slaves.
#
# This is important since once the transfer starts, it is not possible to serve
# new slaves arriving, that will be queued for the next RDB transfer, so the server
# waits a delay in order to let more slaves arrive.
#
# The delay is specified in seconds, and by default is 5 seconds. To disable
# it entirely just set it to 0 seconds and the transfer will start ASAP.
repl-diskless-sync-delay 5

# Slaves send PINGs to server in a predefined interval. It's possible to change
# this interval with the repl_ping_slave_period option. The default value is 10
# seconds.
#
# repl-ping-slave-period 10

# The following option sets the replication timeout for:
#
#1) Bulk transfer I/O during SYNC, from the point of view of slave.
#2) Master timeout from the point of view of slaves (data, pings).
#3) Slave timeout from the point of view of masters (REPLCONF ACK pings).
#
# It is important to make sure that this value is greater than the value
# specified for repl-ping-slave-period otherwise a timeout will be detected
# every time there is low traffic between the master and the slave.
#
# repl-timeout 60

# Disable TCP_NODELAY on the slave socket after SYNC?
#
# If you select "yes" Redis will use a smaller number of TCP packets and
# less bandwidth to send data to slaves. But this can add a delay for
# the data to appear on the slave side, up to 40 milliseconds with
# Linux kernels using a default configuration.
#
# If you select "no" the delay for data to appear on the slave side will
# be reduced but more bandwidth will be used for replication.
#
# By default we optimize for low latency, but in very high traffic conditions
# or when the master and slaves are many hops away, turning this to "yes" may
# be a good idea.
repl-disable-tcp-nodelay no

# Set the replication backlog size. The backlog is a buffer that accumulates
# slave data when slaves are disconnected for some time, so that when a slave
# wants to reconnect again, often a full resync is not needed, but a partial
# resync is enough, just passing the portion of data the slave missed while
# disconnected.
#
# The bigger the replication backlog, the longer the time the slave can be
# disconnected and later be able to perform a partial resynchronization.
#
# The backlog is only allocated once there is at least a slave connected.
#
# repl-backlog-size 1mb

# After a master has no longer connected slaves for some time, the backlog
# will be freed. The following option configures the amount of seconds that
# need to elapse, starting from the time the last slave disconnected, for
# the backlog buffer to be freed.
#
# A value of 0 means to never release the backlog.
#
# repl-backlog-ttl 3600

# The slave priority is an integer number published by Redis in the INFO output.
# It is used by Redis Sentinel in order to select a slave to promote into a
# master if the master is no longer working correctly.
#
# A slave with a low priority number is considered better for promotion, so
# for instance if there are three slaves with priority 10, 100, 25 Sentinel will
# pick the one with priority 10, that is the lowest.
#
# However a special priority of 0 marks the slave as not able to perform the
# role of master, so a slave with priority of 0 will never be selected by
# Redis Sentinel for promotion.
#
# By default the priority is 100.
slave-priority 100

# It is possible for a master to stop accepting writes if there are less than
# N slaves connected, having a lag less or equal than M seconds.
#
# The N slaves need to be in "online" state.
#
# The lag in seconds, that must be <= the specified value, is calculated from
# the last ping received from the slave, that is usually sent every second.
#
# This option does not GUARANTEE that N replicas will accept the write, but
# will limit the window of exposure for lost writes in case not enough slaves
# are available, to the specified number of seconds.
#
# For example to require at least 3 slaves with a lag <= 10 seconds use:
#
# min-slaves-to-write 3
# min-slaves-max-lag 10
#
# Setting one or the other to 0 disables the feature.
#
# By default min-slaves-to-write is set to 0 (feature disabled) and
# min-slaves-max-lag is set to 10.

################################## SECURITY ###################################

# Require clients to issue AUTH <PASSWORD> before processing any other
# commands.  This might be useful in environments in which you do not trust
# others with access to the host running redis-server.
#
# This should stay commented out for backward compatibility and because most
# people do not need auth (e.g. they run their own servers).
# 
# Warning: since Redis is pretty fast an outside user can try up to
# 150k passwords per second against a good box. This means that you should
# use a very strong password otherwise it will be very easy to break.
#
# requirepass foobared

# Command renaming.
#
# It is possible to change the name of dangerous commands in a shared
# environment. For instance the CONFIG command may be renamed into something
# hard to guess so that it will still be available for internal-use tools
# but not available for general clients.
#
# Example:
#
# rename-command CONFIG b840fc02d524045429941cc15f59e41cb7be6c52
#
# It is also possible to completely kill a command by renaming it into
# an empty string:
#
# rename-command CONFIG ""
#
# Please note that changing the name of commands that are logged into the
# AOF file or transmitted to slaves may cause problems.

################################### LIMITS ####################################

# Set the max number of connected clients at the same time. By default
# this limit is set to 10000 clients, however if the Redis server is not
# able to configure the process file limit to allow for the specified limit
# the max number of allowed clients is set to the current file limit
# minus 32 (as Redis reserves a few file descriptors for internal uses).
#
# Once the limit is reached Redis will close all the new connections sending
# an error 'max number of clients reached'.
#
# maxclients 10000

# If Redis is to be used as an in-memory-only cache without any kind of
# persistence, then the fork() mechanism used by the background AOF/RDB
# persistence is unnecessary. As an optimization, all persistence can be
# turned off in the Windows version of Redis. This will redirect heap
# allocations to the system heap allocator, and disable commands that would
# otherwise cause fork() operations: BGSAVE and BGREWRITEAOF.
# This flag may not be combined with any of the other flags that configure
# AOF and RDB operations.
# persistence-available [(yes)|no]

# Don't use more memory than the specified amount of bytes.
# When the memory limit is reached Redis will try to remove keys
# according to the eviction policy selected (see maxmemory-policy).
#
# If Redis can't remove keys according to the policy, or if the policy is
# set to 'noeviction', Redis will start to reply with errors to commands
# that would use more memory, like SET, LPUSH, and so on, and will continue
# to reply to read-only commands like GET.
#
# This option is usually useful when using Redis as an LRU cache, or to set
# a hard memory limit for an instance (using the 'noeviction' policy).
#
# WARNING: If you have slaves attached to an instance with maxmemory on,
# the size of the output buffers needed to feed the slaves are subtracted
# from the used memory count, so that network problems / resyncs will
# not trigger a loop where keys are evicted, and in turn the output
# buffer of slaves is full with DELs of keys evicted triggering the deletion
# of more keys, and so forth until the database is completely emptied.
#
# In short... if you have slaves attached it is suggested that you set a lower
# limit for maxmemory so that there is some free RAM on the system for slave
# output buffers (but this is not needed if the policy is 'noeviction').
#
# WARNING: not setting maxmemory will cause Redis to terminate with an
# out-of-memory exception if the heap limit is reached.
#
# NOTE: since Redis uses the system paging file to allocate the heap memory,
# the Working Set memory usage showed by the Windows Task Manager or by other
# tools such as ProcessExplorer will not always be accurate. For example, right
# after a background save of the RDB or the AOF files, the working set value
# may drop significantly. In order to check the correct amount of memory used
# by the redis-server to store the data, use the INFO client command. The INFO
# command shows only the memory used to store the redis data, not the extra
# memory used by the Windows process for its own requirements. Th3 extra amount
# of memory not reported by the INFO command can be calculated subtracting the
# Peak Working Set reported by the Windows Task Manager and the used_memory_peak
# reported by the INFO command.
#
# maxmemory <bytes>

# MAXMEMORY POLICY: how Redis will select what to remove when maxmemory
# is reached. You can select among five behaviors:
# 
# volatile-lru -> remove the key with an expire set using an LRU algorithm
# allkeys-lru -> remove any key according to the LRU algorithm
# volatile-random -> remove a random key with an expire set
# allkeys-random -> remove a random key, any key
# volatile-ttl -> remove the key with the nearest expire time (minor TTL)
# noeviction -> don't expire at all, just return an error on write operations
# 
# Note: with any of the above policies, Redis will return an error on write
#       operations, when there are no suitable keys for eviction.
#
#       At the date of writing these commands are: set setnx setex append
#       incr decr rpush lpush rpushx lpushx linsert lset rpoplpush sadd
#       sinter sinterstore sunion sunionstore sdiff sdiffstore zadd zincrby
#       zunionstore zinterstore hset hsetnx hmset hincrby incrby decrby
#       getset mset msetnx exec sort
#
# The default is:
#
# maxmemory-policy volatile-lru

# LRU and minimal TTL algorithms are not precise algorithms but approximated
# algorithms (in order to save memory), so you can select as well the sample
# size to check. For instance for default Redis will check three keys and
# pick the one that was used less recently, you can change the sample size
# using the following configuration directive.
#
# maxmemory-samples 3

############################## APPEND ONLY MODE ###############################

# By default Redis asynchronously dumps the dataset on disk. This mode is
# good enough in many applications, but an issue with the Redis process or
# a power outage may result into a few minutes of writes lost (depending on
# the configured save points).
#
# The Append Only File is an alternative persistence mode that provides
# much better durability. For instance using the default data fsync policy
# (see later in the config file) Redis can lose just one second of writes in a
# dramatic event like a server power outage, or a single write if something
# wrong with the Redis process itself happens, but the operating system is
# still running correctly.
#
# AOF and RDB persistence can be enabled at the same time without problems.
# If the AOF is enabled on startup Redis will load the AOF, that is the file
# with the better durability guarantees.
#
# Please check http://redis.io/topics/persistence for more information.

appendonly no

# The name of the append only file (default: "appendonly.aof")
appendfilename "appendonly.aof"

# The fsync() call tells the Operating System to actually write data on disk
# instead of waiting for more data in the output buffer. Some OS will really flush
# data on disk, some other OS will just try to do it ASAP.
#
# Redis supports three different modes:
#
# no: don't fsync, just let the OS flush the data when it wants. Faster.
# always: fsync after every write to the append only log . Slow, Safest.
# everysec: fsync only one time every second. Compromise.
#
# The default is "everysec", as that's usually the right compromise between
# speed and data safety. It's up to you to understand if you can relax this to
# "no" that will let the operating system flush the output buffer when
# it wants, for better performances (but if you can live with the idea of
# some data loss consider the default persistence mode that's snapshotting),
# or on the contrary, use "always" that's very slow but a bit safer than
# everysec.
#
# More details please check the following article:
# http://antirez.com/post/redis-persistence-demystified.html
#
# If unsure, use "everysec".

# appendfsync always
appendfsync everysec
# appendfsync no

# When the AOF fsync policy is set to always or everysec, and a background
# saving process (a background save or AOF log background rewriting) is
# performing a lot of I/O against the disk, in some Linux configurations
# Redis may block too long on the fsync() call. Note that there is no fix for
# this currently, as even performing fsync in a different thread will block
# our synchronous write(2) call.
#
# In order to mitigate this problem it's possible to use the following option
# that will prevent fsync() from being called in the main process while a
# BGSAVE or BGREWRITEAOF is in progress.
#
# This means that while another child is saving, the durability of Redis is
# the same as "appendfsync none". In practical terms, this means that it is
# possible to lose up to 30 seconds of log in the worst scenario (with the
# default Linux settings).
# 
# If you have latency problems turn this to "yes". Otherwise leave it as
# "no" that is the safest pick from the point of view of durability.
no-appendfsync-on-rewrite no

# Automatic rewrite of the append only file.
# Redis is able to automatically rewrite the log file implicitly calling
# BGREWRITEAOF when the AOF log size grows by the specified percentage.
# 
# This is how it works: Redis remembers the size of the AOF file after the
# latest rewrite (if no rewrite has happened since the restart, the size of
# the AOF at startup is used).
#
# This base size is compared to the current size. If the current size is
# bigger than the specified percentage, the rewrite is triggered. Also
# you need to specify a minimal size for the AOF file to be rewritten, this
# is useful to avoid rewriting the AOF file even if the percentage increase
# is reached but it is still pretty small.
#
# Specify a percentage of zero in order to disable the automatic AOF
# rewrite feature.

auto-aof-rewrite-percentage 100
auto-aof-rewrite-min-size 64mb

# An AOF file may be found to be truncated at the end during the Redis
# startup process, when the AOF data gets loaded back into memory.
# This may happen when the system where Redis is running
# crashes, especially when an ext4 filesystem is mounted without the
# data=ordered option (however this can't happen when Redis itself
# crashes or aborts but the operating system still works correctly).
#
# Redis can either exit with an error when this happens, or load as much
# data as possible (the default now) and start if the AOF file is found
# to be truncated at the end. The following option controls this behavior.
#
# If aof-load-truncated is set to yes, a truncated AOF file is loaded and
# the Redis server starts emitting a log to inform the user of the event.
# Otherwise if the option is set to no, the server aborts with an error
# and refuses to start. When the option is set to no, the user requires
# to fix the AOF file using the "redis-check-aof" utility before to restart
# the server.
#
# Note that if the AOF file will be found to be corrupted in the middle
# the server will still exit with an error. This option only applies when
# Redis will try to read more data from the AOF file but not enough bytes
# will be found.
aof-load-truncated yes

################################ LUA SCRIPTING  ###############################

# Max execution time of a Lua script in milliseconds.
#
# If the maximum execution time is reached Redis will log that a script is
# still in execution after the maximum allowed time and will start to
# reply to queries with an error.
#
# When a long running script exceeds the maximum execution time only the
# SCRIPT KILL and SHUTDOWN NOSAVE commands are available. The first can be
# used to stop a script that did not yet called write commands. The second
# is the only way to shut down the server in the case a write command was
# already issued by the script but the user doesn't want to wait for the natural
# termination of the script.
#
# Set it to 0 or a negative value for unlimited execution without warnings.
lua-time-limit 5000

################################ REDIS CLUSTER  ###############################
#
# ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
# WARNING EXPERIMENTAL: Redis Cluster is considered to be stable code, however
# in order to mark it as "mature" we need to wait for a non trivial percentage
# of users to deploy it in production.
# ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
#
# Normal Redis instances can't be part of a Redis Cluster; only nodes that are
# started as cluster nodes can. In order to start a Redis instance as a
# cluster node enable the cluster support uncommenting the following:
#
# cluster-enabled yes

# Every cluster node has a cluster configuration file. This file is not
# intended to be edited by hand. It is created and updated by Redis nodes.
# Every Redis Cluster node requires a different cluster configuration file.
# Make sure that instances running in the same system do not have
# overlapping cluster configuration file names.
#
# cluster-config-file nodes-6379.conf

# Cluster node timeout is the amount of milliseconds a node must be unreachable
# for it to be considered in failure state.
# Most other internal time limits are multiple of the node timeout.
#
# cluster-node-timeout 15000

# A slave of a failing master will avoid to start a failover if its data
# looks too old.
#
# There is no simple way for a slave to actually have a exact measure of
# its "data age", so the following two checks are performed:
#
#1) If there are multiple slaves able to failover, they exchange messages
#    in order to try to give an advantage to the slave with the best
#    replication offset (more data from the master processed).
#    Slaves will try to get their rank by offset, and apply to the start
#    of the failover a delay proportional to their rank.
#
#2) Every single slave computes the time of the last interaction with
#    its master. This can be the last ping or command received (if the master
#    is still in the "connected" state), or the time that elapsed since the
#    disconnection with the master (if the replication link is currently down).
#    If the last interaction is too old, the slave will not try to failover
#    at all.
#
# The point "2" can be tuned by user. Specifically a slave will not perform
# the failover if, since the last interaction with the master, the time
# elapsed is greater than:
#
#   (node-timeout * slave-validity-factor) + repl-ping-slave-period
#
# So for example if node-timeout is 30 seconds, and the slave-validity-factor
# is 10, and assuming a default repl-ping-slave-period of 10 seconds, the
# slave will not try to failover if it was not able to talk with the master
# for longer than 310 seconds.
#
# A large slave-validity-factor may allow slaves with too old data to failover
# a master, while a too small value may prevent the cluster from being able to
# elect a slave at all.
#
# For maximum availability, it is possible to set the slave-validity-factor
# to a value of 0, which means, that slaves will always try to failover the
# master regardless of the last time they interacted with the master.
# (However they'll always try to apply a delay proportional to their
# offset rank).
#
# Zero is the only value able to guarantee that when all the partitions heal
# the cluster will always be able to continue.
#
# cluster-slave-validity-factor 10

# Cluster slaves are able to migrate to orphaned masters, that are masters
# that are left without working slaves. This improves the cluster ability
# to resist to failures as otherwise an orphaned master can't be failed over
# in case of failure if it has no working slaves.
#
# Slaves migrate to orphaned masters only if there are still at least a
# given number of other working slaves for their old master. This number
# is the "migration barrier". A migration barrier of 1 means that a slave
# will migrate only if there is at least 1 other working slave for its master
# and so forth. It usually reflects the number of slaves you want for every
# master in your cluster.
#
# Default is 1 (slaves migrate only if their masters remain with at least
# one slave). To disable migration just set it to a very large value.
# A value of 0 can be set but is useful only for debugging and dangerous
# in production.
#
# cluster-migration-barrier 1

# By default Redis Cluster nodes stop accepting queries if they detect there
# is at least an hash slot uncovered (no available node is serving it).
# This way if the cluster is partially down (for example a range of hash slots
# are no longer covered) all the cluster becomes, eventually, unavailable.
# It automatically returns available as soon as all the slots are covered again.
#
# However sometimes you want the subset of the cluster which is working,
# to continue to accept queries for the part of the key space that is still
# covered. In order to do so, just set the cluster-require-full-coverage
# option to no.
#
# cluster-require-full-coverage yes

# In order to setup your cluster make sure to read the documentation
# available at http://redis.io web site.

################################## SLOW LOG ###################################

# The Redis Slow Log is a system to log queries that exceeded a specified
# execution time. The execution time does not include the I/O operations
# like talking with the client, sending the reply and so forth,
# but just the time needed to actually execute the command (this is the only
# stage of command execution where the thread is blocked and can not serve
# other requests in the meantime).
# 
# You can configure the slow log with two parameters: one tells Redis
# what is the execution time, in microseconds, to exceed in order for the
# command to get logged, and the other parameter is the length of the
# slow log. When a new command is logged the oldest one is removed from the
# queue of logged commands.

# The following time is expressed in microseconds, so 1000000 is equivalent
# to one second. Note that a negative number disables the slow log, while
# a value of zero forces the logging of every command.
slowlog-log-slower-than 10000

# There is no limit to this length. Just be aware that it will consume memory.
# You can reclaim memory used by the slow log with SLOWLOG RESET.
slowlog-max-len 128

################################ LATENCY MONITOR ##############################

# The Redis latency monitoring subsystem samples different operations
# at runtime in order to collect data related to possible sources of
# latency of a Redis instance.
#
# Via the LATENCY command this information is available to the user that can
# print graphs and obtain reports.
#
# The system only logs operations that were performed in a time equal or
# greater than the amount of milliseconds specified via the
# latency-monitor-threshold configuration directive. When its value is set
# to zero, the latency monitor is turned off.
#
# By default latency monitoring is disabled since it is mostly not needed
# if you don't have latency issues, and collecting data has a performance
# impact, that while very small, can be measured under big load. Latency
# monitoring can easily be enalbed at runtime using the command
# "CONFIG SET latency-monitor-threshold <milliseconds>" if needed.
latency-monitor-threshold 0

############################# Event notification ##############################

# Redis can notify Pub/Sub clients about events happening in the key space.
# This feature is documented at http://redis.io/topics/notifications
#
# For instance if keyspace events notification is enabled, and a client
# performs a DEL operation on key "foo" stored in the Database 0, two
# messages will be published via Pub/Sub:
#
# PUBLISH __keyspace@0__:foo del
# PUBLISH __keyevent@0__:del foo
#
# It is possible to select the events that Redis will notify among a set
# of classes. Every class is identified by a single character:
#
#  K     Keyspace events, published with __keyspace@<db>__ prefix.
#  E     Keyevent events, published with __keyevent@<db>__ prefix.
#  g     Generic commands (non-type specific) like DEL, EXPIRE, RENAME, ...
#  $     String commands
#  l     List commands
#  s     Set commands
#  h     Hash commands
#  z     Sorted set commands
#  x     Expired events (events generated every time a key expires)
#  e     Evicted events (events generated when a key is evicted for maxmemory)
#  A     Alias for g$lshzxe, so that the "AKE" string means all the events.
#
#  The "notify-keyspace-events" takes as argument a string that is composed
#  of zero or multiple characters. The empty string means that notifications
#  are disabled.
#
#  Example: to enable list and generic events, from the point of view of the
#           event name, use:
#
#  notify-keyspace-events Elg
#
#  Example 2: to get the stream of the expired keys subscribing to channel
#             name __keyevent@0__:expired use:
#
#  notify-keyspace-events Ex
#
#  By default all notifications are disabled because most users don't need
#  this feature and the feature has some overhead. Note that if you don't
#  specify at least one of K or E, no events will be delivered.
notify-keyspace-events ""

############################### ADVANCED CONFIG ###############################

# Hashes are encoded using a memory efficient data structure when they have a
# small number of entries, and the biggest entry does not exceed a given
# threshold. These thresholds can be configured using the following directives.
hash-max-ziplist-entries 512
hash-max-ziplist-value 64

# Similarly to hashes, small lists are also encoded in a special way in order
# to save a lot of space. The special representation is only used when
# you are under the following limits:
list-max-ziplist-entries 512
list-max-ziplist-value 64

# Sets have a special encoding in just one case: when a set is composed
# of just strings that happen to be integers in radix 10 in the range
# of 64 bit signed integers.
# The following configuration setting sets the limit in the size of the
# set in order to use this special memory saving encoding.
set-max-intset-entries 512

# Similarly to hashes and lists, sorted sets are also specially encoded in
# order to save a lot of space. This encoding is only used when the length and
# elements of a sorted set are below the following limits:
zset-max-ziplist-entries 128
zset-max-ziplist-value 64

# HyperLogLog sparse representation bytes limit. The limit includes the
#16 bytes header. When an HyperLogLog using the sparse representation crosses
# this limit, it is converted into the dense representation.
#
# A value greater than 16000 is totally useless, since at that point the
# dense representation is more memory efficient.
#
# The suggested value is ~ 3000 in order to have the benefits of
# the space efficient encoding without slowing down too much PFADD,
# which is O(N) with the sparse encoding. The value can be raised to
# ~ 10000 when CPU is not a concern, but space is, and the data set is
# composed of many HyperLogLogs with cardinality in the 0 - 15000 range.
hll-sparse-max-bytes 3000

# Active rehashing uses 1 millisecond every 100 milliseconds of CPU time in
# order to help rehashing the main Redis hash table (the one mapping top-level
# keys to values). The hash table implementation Redis uses (see dict.c)
# performs a lazy rehashing: the more operation you run into a hash table
# that is rehashing, the more rehashing "steps" are performed, so if the
# server is idle the rehashing is never complete and some more memory is used
# by the hash table.
# 
# The default is to use this millisecond 10 times every second in order to
# actively rehash the main dictionaries, freeing memory when possible.
#
# If unsure:
# use "activerehashing no" if you have hard latency requirements and it is
# not a good thing in your environment that Redis can reply from time to time
# to queries with 2 milliseconds delay.
#
# use "activerehashing yes" if you don't have such hard requirements but
# want to free memory asap when possible.
activerehashing yes

# The client output buffer limits can be used to force disconnection of clients
# that are not reading data from the server fast enough for some reason (a
# common reason is that a Pub/Sub client can't consume messages as fast as the
# publisher can produce them).
#
# The limit can be set differently for the three different classes of clients:
#
# normal -> normal clients including MONITOR clients
# slave  -> slave clients
# pubsub -> clients subscribed to at least one pubsub channel or pattern
#
# The syntax of every client-output-buffer-limit directive is the following:
#
# client-output-buffer-limit <class> <hard limit> <soft limit> <soft seconds>
#
# A client is immediately disconnected once the hard limit is reached, or if
# the soft limit is reached and remains reached for the specified number of
# seconds (continuously).
# So for instance if the hard limit is 32 megabytes and the soft limit is
#16 megabytes / 10 seconds, the client will get disconnected immediately
# if the size of the output buffers reach 32 megabytes, but will also get
# disconnected if the client reaches 16 megabytes and continuously overcomes
# the limit for 10 seconds.
#
# By default normal clients are not limited because they don't receive data
# without asking (in a push way), but just after a request, so only
# asynchronous clients may create a scenario where data is requested faster
# than it can read.
#
# Instead there is a default limit for pubsub and slave clients, since
# subscribers and slaves receive data in a push fashion.
#
# Both the hard or the soft limit can be disabled by setting them to zero.
client-output-buffer-limit normal 0 0 0
client-output-buffer-limit slave 256mb 64mb 60
client-output-buffer-limit pubsub 32mb 8mb 60

# Redis calls an internal function to perform many background tasks, like
# closing connections of clients in timeot, purging expired keys that are
# never requested, and so forth.
#
# Not all tasks are perforemd with the same frequency, but Redis checks for
# tasks to perform according to the specified "hz" value.
#
# By default "hz" is set to 10. Raising the value will use more CPU when
# Redis is idle, but at the same time will make Redis more responsive when
# there are many keys expiring at the same time, and timeouts may be
# handled with more precision.
#
# The range is between 1 and 500, however a value over 100 is usually not
# a good idea. Most users should use the default of 10 and raise this up to
#100 only in environments where very low latency is required.
hz 10

# When a child rewrites the AOF file, if the following option is enabled
# the file will be fsync-ed every 32 MB of data generated. This is useful
# in order to commit the file to the disk more incrementally and avoid
# big latency spikes.
aof-rewrite-incremental-fsync yes

################################## INCLUDES ###################################

# Include one or more other config files here.  This is useful if you
# have a standard template that goes to all Redis server but also need
# to customize a few per-server settings.  Include files can include
# other files, so use this wisely.
#
# include /path/to/local.conf
# include /path/to/other.conf

[enricogior]

Hi @mozgurkaymakci
the log is supposed to show the stack trace data, can you confirm that in your log it's missing? (take a look at #407 for an example of the expected log).
Can you please let me know if you changed anything in the config file from the default one?
Can you also describe in more details how to reproduce the problem?
Thank you.

[mokaymakci]

@enricogior, I checked again and there is no stack trace data. All the log is below:

=== REDIS BUG REPORT START: Cut & paste starting from here ===
[4892] 31 Mar 10:43:07.967 # Redis version: 3.0.501
[4892] 31 Mar 10:43:07.967 # --- EXCEPTION_ACCESS_VIOLATION
[4892] 31 Mar 10:43:07.967 # --- STACK TRACE
[4552] 31 Mar 10:43:13.233 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 4552 ready to start.
[4552] 31 Mar 10:43:13.233 # Server started, Redis version 3.0.501
[4552] 31 Mar 10:43:13.233 * The server is now ready to accept connections on port 6379
[4552] 31 Mar 10:43:13.248 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:18.717 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:24.186 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:29.654 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:35.123 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:36.498 - Accepted 10.30.10.51:52198
[4552] 31 Mar 10:43:40.592 - 1 clients connected (0 slaves), 655248 bytes in use
[4552] 31 Mar 10:43:46.061 - 1 clients connected (0 slaves), 655248 bytes in use
[4552] 31 Mar 10:43:48.373 #

Also, sometimes I get a different error which is below:

[2928] 31 Mar 13:04:09.774 # Accepting client connection: accept: Unknown error

I get the EXCEPTION_ACCESS_VIOLATION error only when the service restarts. But I get "Accepting client connection: accept: Unknown error" message occasionally. (I've already created an issue for this problem using Redis 2.6.12, I guess the latest version doesn't fix this problem)

In the conf file, I commented save configurations and I changed timeout, keep-alive, logfile, syslog-enabled and syslog-ident configurations.

Also Redis runs on Windows Server 2008 R2 machine and installed using the official documentation.

Thank you.

[enricogior]

@mozgurkaymakci
regarding the "Accepting client connection: accept: Unknown error" error: does Redis stop accepting connection after that error?

Regarding the access violation: it's unusual that the stack trace is not printed, can you please post the log lines before the exception (50 should be enough).
Thank you.

[mokaymakci]

@enricogior No Redis doesn't stop but if the number of clients increases then it stops.

You can see the logs below:

3572] 31 Mar 10:30:03.184 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:03.247 - Accepted 10.30.115.76:30300
[3572] 31 Mar 10:30:03.247 - Client closed connection
[3572] 31 Mar 10:30:08.653 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:14.122 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:19.590 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:25.059 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:30.528 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:35.997 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:41.465 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:46.934 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:52.403 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:30:57.872 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:03.341 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:08.809 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:14.278 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:19.794 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:25.263 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:30.794 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:36.262 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:41.731 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:47.200 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:52.747 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:31:58.216 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:03.262 - Accepted 10.30.115.76:30415
[3572] 31 Mar 10:32:03.262 - Client closed connection
[3572] 31 Mar 10:32:03.684 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:09.153 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:14.622 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:20.091 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:25.559 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:31.028 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:36.497 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:41.966 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:47.435 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:52.903 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:32:58.372 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:03.841 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:09.310 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:14.778 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:20.247 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:25.716 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:31.185 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:36.653 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:42.122 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:47.591 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:53.060 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:33:58.528 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:03.247 - Accepted 10.30.115.76:30544
[3572] 31 Mar 10:34:03.247 - Client closed connection
[3572] 31 Mar 10:34:03.997 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:09.466 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:14.935 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:20.403 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:25.872 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:31.341 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:36.810 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:42.388 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:47.857 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:53.325 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:34:58.794 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:04.263 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:09.732 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:15.200 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:20.669 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:26.138 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:31.607 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:37.075 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:42.544 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:48.013 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:53.482 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:35:58.950 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:03.263 - Accepted 10.30.115.76:30655
[3572] 31 Mar 10:36:03.263 - Client closed connection
[3572] 31 Mar 10:36:04.419 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:09.888 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:15.357 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:20.826 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:26.294 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:31.763 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:37.232 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:42.857 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:48.326 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:53.826 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:36:59.294 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:04.763 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:10.232 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:15.701 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:21.169 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:26.654 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:32.138 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:37.607 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:43.076 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:48.545 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:54.013 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:37:59.482 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:03.263 - Accepted 10.30.115.76:30790
[3572] 31 Mar 10:38:03.263 - Client closed connection
[3572] 31 Mar 10:38:04.951 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:10.420 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:15.888 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:21.357 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:26.826 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:32.294 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:37.920 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:43.436 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:48.904 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:54.373 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:38:59.841 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:05.310 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:10.779 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:16.248 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:21.716 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:27.185 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:32.654 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:38.123 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:43.592 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:49.060 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:39:54.545 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:40:00.013 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:40:03.263 - Accepted 10.30.115.76:30902
[3572] 31 Mar 10:40:03.263 - Client closed connection
[3572] 31 Mar 10:40:05.482 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:40:10.951 - 0 clients connected (0 slaves), 634368 bytes in use
[3572] 31 Mar 10:40:16.420 - 0 clients connected (0 slaves), 634368 bytes in use
[2160] 31 Mar 10:40:24.029 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 2160 ready to start.
[2160] 31 Mar 10:40:24.029 # Server started, Redis version 3.0.501
[2160] 31 Mar 10:40:24.029 * The server is now ready to accept connections on port 6379
[2160] 31 Mar 10:40:24.045 - 0 clients connected (0 slaves), 634368 bytes in use
[2160] 31 Mar 10:40:29.513 - 0 clients connected (0 slaves), 634368 bytes in use
[2160] 31 Mar 10:40:34.982 - 0 clients connected (0 slaves), 634368 bytes in use
[2160] 31 Mar 10:40:40.451 - 0 clients connected (0 slaves), 634368 bytes in use
[2160] 31 Mar 10:40:40.935 - Accepted 127.0.0.1:2229
[2160] 31 Mar 10:40:45.920 - 1 clients connected (0 slaves), 655240 bytes in use
[2160] 31 Mar 10:40:51.389 - 1 clients connected (0 slaves), 655240 bytes in use
[2160] 31 Mar 10:40:56.857 - 1 clients connected (0 slaves), 655240 bytes in use
[2160] 31 Mar 10:41:00.592 - Reading from client: An existing connection was forcibly closed by the remote host.
[2160] 31 Mar 10:41:02.326 - DB 0: 1 keys (0 volatile) in 4 slots HT.
[2160] 31 Mar 10:41:02.326 - 0 clients connected (0 slaves), 634496 bytes in use
[2160] 31 Mar 10:41:02.732 - Accepted 127.0.0.1:2230
[2160] 31 Mar 10:41:07.795 - DB 0: 1 keys (0 volatile) in 4 slots HT.
[2160] 31 Mar 10:41:07.795 - 1 clients connected (0 slaves), 655376 bytes in use
[2160] 31 Mar 10:41:09.560 - Reading from client: An existing connection was forcibly closed by the remote host.
[2160] 31 Mar 10:41:12.764 #

=== REDIS BUG REPORT START: Cut & paste starting from here ===
[2160] 31 Mar 10:41:12.764 # Redis version: 3.0.501
[4892] 31 Mar 10:41:16.404 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 4892 ready to start.
[4892] 31 Mar 10:41:16.420 # Server started, Redis version 3.0.501
[4892] 31 Mar 10:41:16.420 * The server is now ready to accept connections on port 6379
[4892] 31 Mar 10:41:17.420 - 0 clients connected (0 slaves), 634368 bytes in use
[4892] 31 Mar 10:41:22.889 - 0 clients connected (0 slaves), 634368 bytes in use
[4892] 31 Mar 10:41:24.498 - Accepted 127.0.0.1:2231
[4892] 31 Mar 10:41:28.357 - 1 clients connected (0 slaves), 655232 bytes in use
[4892] 31 Mar 10:41:33.826 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:41:39.295 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:41:44.764 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:41:50.232 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:41:55.701 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:42:01.217 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:42:03.248 - Accepted 10.30.115.76:31022
[4892] 31 Mar 10:42:03.248 - Client closed connection
[4892] 31 Mar 10:42:06.764 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:42:09.857 - Accepted 10.30.10.51:52187
[4892] 31 Mar 10:42:12.326 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:17.826 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:23.295 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:28.764 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:34.232 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:39.701 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:45.186 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:50.654 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:56.123 - 2 clients connected (0 slaves), 676128 bytes in use
[4892] 31 Mar 10:42:59.545 - Reading from client: An existing connection was forcibly closed by the remote host.
[4892] 31 Mar 10:43:01.592 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:43:07.061 - 1 clients connected (0 slaves), 655248 bytes in use
[4892] 31 Mar 10:43:07.967 #

=== REDIS BUG REPORT START: Cut & paste starting from here ===
[4892] 31 Mar 10:43:07.967 # Redis version: 3.0.501
[4892] 31 Mar 10:43:07.967 # --- EXCEPTION_ACCESS_VIOLATION
[4892] 31 Mar 10:43:07.967 # --- STACK TRACE
[4552] 31 Mar 10:43:13.233 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 4552 ready to start.
[4552] 31 Mar 10:43:13.233 # Server started, Redis version 3.0.501
[4552] 31 Mar 10:43:13.233 * The server is now ready to accept connections on port 6379
[4552] 31 Mar 10:43:13.248 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:18.717 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:24.186 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:29.654 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:35.123 - 0 clients connected (0 slaves), 634368 bytes in use
[4552] 31 Mar 10:43:36.498 - Accepted 10.30.10.51:52198
[4552] 31 Mar 10:43:40.592 - 1 clients connected (0 slaves), 655248 bytes in use
[4552] 31 Mar 10:43:46.061 - 1 clients connected (0 slaves), 655248 bytes in use
[4552] 31 Mar 10:43:48.373 #

[enricogior]

Hi @mozgurkaymakci
thanks for posting the log.
There is definitely something unusual going on:
[3572] 31 Mar 10:40:16.420 - 0 clients connected (0 slaves), 634368 bytes in use
[2160] 31 Mar 10:40:24.029 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 2160 ready to start.
The service died and restarted.
If it died because of a crash the log should report it, but there isn't a crash report so it looks like it was killed externally, do you know if that is the case?
After 35 second it crashes again, this time it shows the crash info header but not the full crash report, at least this time we know for sure it's not an external intervention.
And again after 2 minutes another crash.
It's the first time since the 3.0 release that something like this has been reported.
There has been other crashes and there is currently an open issue with a child crash, but nothing like this.
I suspect that this may be caused by something specific of your hardware/software configuration.
Let's see if the Windows Error Reporting can help, please follow the instruction to enable it:
https://github.com/MSOpenTech/redis/wiki/Mini-Dump-Configuration-Instructions
Thank you.

[mokaymakci]

Hi @enricogior,

Thank you very much for your interest.

Yes the service was restarted externally using redis-cli. So you see the lines which is below.

[3572] 31 Mar 10:40:16.420 - 0 clients connected (0 slaves), 634368 bytes in use
[2160] 31 Mar 10:40:24.029 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 2160 ready to start.

I'll take a minidump but the data is very sensitive to privacy issues. I will try to reproduce the problem using sample data.

[enricogior]

@mozgurkaymakci
the Windows Error Reporting minidump doesn't contains things like user data strings, but I understand your concern, if you can reproduce the issue with sample data it would be great.
Thank you.

[mokaymakci]

Hi @enricogior,

I've tried multiple times to reproduce the issue. Finally I got the same error, but I couldn't take a mini-dump. I configured the registry but the dump file was not created but this time stack trace was printed. By the way, I checked the event viewer, there was no error log, all of them were information logs.

I get the same error whenever Redis service stops intentionally. You can see the logs below:

[4768] 05 Apr 11:45:45.947 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 4768 ready to start.
[4768] 05 Apr 11:45:45.963 # Server started, Redis version 3.0.501
[4768] 05 Apr 11:45:45.963 * The server is now ready to accept connections on port 6379
[4768] 05 Apr 11:45:46.963 - 0 clients connected (0 slaves), 634368 bytes in use
[4768] 05 Apr 11:45:52.431 - 0 clients connected (0 slaves), 634368 bytes in use
[4768] 05 Apr 11:45:57.135 - Accepted 127.0.0.1:57100
[4768] 05 Apr 11:45:57.900 - 1 clients connected (0 slaves), 655232 bytes in use
[4768] 05 Apr 11:46:03.369 - 1 clients connected (0 slaves), 655240 bytes in use
[4768] 05 Apr 11:46:03.541 - Accepted 10.30.115.76:48247
[4768] 05 Apr 11:46:03.541 - Client closed connection
[4768] 05 Apr 11:46:08.838 - 1 clients connected (0 slaves), 655280 bytes in use
[4768] 05 Apr 11:46:14.338 - 1 clients connected (0 slaves), 655280 bytes in use
[4768] 05 Apr 11:46:19.806 - 1 clients connected (0 slaves), 655280 bytes in use
[4768] 05 Apr 11:46:25.275 - 1 clients connected (0 slaves), 655280 bytes in use
[4768] 05 Apr 11:46:30.744 - 1 clients connected (0 slaves), 655280 bytes in use
[4768] 05 Apr 11:46:36.213 - 1 clients connected (0 slaves), 655280 bytes in use
[4768] 05 Apr 11:46:41.681 - 1 clients connected (0 slaves), 655280 bytes in use
[4768] 05 Apr 11:46:47.150 - 1 clients connected (0 slaves), 655280 bytes in use
[4768] 05 Apr 11:46:52.619 - 1 clients connected (0 slaves), 655296 bytes in use
[4768] 05 Apr 11:46:58.088 - 1 clients connected (0 slaves), 655296 bytes in use
[4768] 05 Apr 11:47:03.557 - DB 0: 1 keys (0 volatile) in 4 slots HT.
[4768] 05 Apr 11:47:03.557 - 1 clients connected (0 slaves), 655424 bytes in use
[4768] 05 Apr 11:47:09.025 - DB 0: 1 keys (0 volatile) in 4 slots HT.
[4768] 05 Apr 11:47:09.025 - 1 clients connected (0 slaves), 655408 bytes in use
[4768] 05 Apr 11:47:11.963 #

=== REDIS BUG REPORT START: Cut & paste starting from here ===
[4768] 05 Apr 11:47:11.963 # Redis version: 3.0.501
[4768] 05 Apr 11:47:11.963 # --- EXCEPTION_ACCESS_VIOLATION
[4768] 05 Apr 11:47:11.963 # --- STACK TRACE
redis-server.exe!LogStackTrace(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:95)(0x00ACE880, 0x00ACFF90, 0x00000001, 0x40124730)
redis-server.exe!UnhandledExceptiontHandler(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x00000000, 0x00000000, 0x00000000, 0x00000003)
KERNELBASE.dll!UnhandledExceptionFilter(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x00000000, 0x1F171AA0, 0x00000000, 0x00000000)
ntdll.dll!memset(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x00ACF4B0, 0x00000000, 0x4012A7C8, 0x00000000)
ntdll.dll!_C_specific_handler(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x00000000, 0x00ACE9F0, 0x00ACF4B0, 0x00ACF4B0)
ntdll.dll!_chkstk(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x00000001, 0x21B20000, 0x00000000, 0x21C5309C)
ntdll.dll!RtlRaiseException(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x401553DC, 0x4004BFA0, 0x0080F440, 0x40050256)
ntdll.dll!KiUserExceptionDispatcher(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x00000000, 0x00000000, 0x00000000, 0x00000000)
redis-server.exe!RFDMap::lookupSocketInfo(c:\release\redis\src\win32_interop\win32_rfdmap.cpp:140)(0x0080E150, 0x00000007, 0x0080F440, 0x00000000)
redis-server.exe!aeApiPoll(c:\release\redis\src\ae_wsiocp.c:223)(0x00000002, 0x0080F440, 0x00000000, 0x00000130)
redis-server.exe!aeMain(c:\release\redis\src\ae.c:481)(0x57037B39, 0x0080A078, 0x401581A4, 0x002AD6A0)
redis-server.exe!redis_main(c:\release\redis\src\redis.c:3765)(0x00000000, 0x00000004, 0x57037B39, 0x002AD680)
redis-server.exe!main(c:\release\redis\src\win32_interop\win32_qfork.cpp:1241)(0x00000008, 0xFFFFFFFF, 0x00000008, 0x00000000)
redis-server.exe!ServiceWorkerThread(c:\release\redis\src\win32_interop\win32_service.cpp:484)(0x4000B600, 0x00000000, 0x00000000, 0x00000000)
KERNEL32.DLL!BaseThreadInitThunk(c:\release\redis\src\win32_interop\win32_service.cpp:484)(0x1F1B13B0, 0x00000000, 0x00000000, 0x00000000)
ntdll.dll!RtlUserThreadStart(c:\release\redis\src\win32_interop\win32_service.cpp:484)(0x00000000, 0x00000000, 0x00000000, 0x00000000)
ntdll.dll!RtlUserThreadStart(c:\release\redis\src\win32_interop\win32_service.cpp:484)(0x00000000, 0x00000000, 0x00000000, 0x00000000)
[4768] 05 Apr 11:47:11.994 # --- INFO OUTPUT

Server

redis_version:3.0.501
redis_git_sha1:00000000
redis_git_dirty:0
redis_build_id:ba05b51e58eb9205
redis_mode:standalone
os:Windows
arch_bits:64
multiplexing_api:WinSock_IOCP
process_id:4768
run_id:add5bb15a91cfb0ad1b2d5a1855b9f6bbdf40e53
tcp_port:6379
uptime_in_seconds:86
uptime_in_days:0
hz:10
lru_clock:228239
config_file:D:\Redis\redis.windows.conf

Clients

connected_clients:1
client_longest_output_list:0
client_biggest_input_buf:0
blocked_clients:0

Memory

used_memory:656176
used_memory_human:640.80K
used_memory_rss:655408
used_memory_peak:692272
used_memory_peak_human:676.05K
used_memory_lua:36864
mem_fragmentation_ratio:1.00
mem_allocator:jemalloc-3.6.0

Persistence

loading:0
rdb_changes_since_last_save:1
rdb_bgsave_in_progress:0
rdb_last_save_time:1459845945
rdb_last_bgsave_status:ok
rdb_last_bgsave_time_sec:-1
rdb_current_bgsave_time_sec:-1
aof_enabled:0
aof_rewrite_in_progress:0
aof_rewrite_scheduled:0
aof_last_rewrite_time_sec:-1
aof_current_rewrite_time_sec:-1
aof_last_bgrewrite_status:ok
aof_last_write_status:ok

Stats

total_connections_received:2
total_commands_processed:5
instantaneous_ops_per_sec:0
total_net_input_bytes:168
total_net_output_bytes:251
instantaneous_input_kbps:0.00
instantaneous_output_kbps:0.00
rejected_connections:0
sync_full:0
sync_partial_ok:0
sync_partial_err:0
expired_keys:0
evicted_keys:0
keyspace_hits:1
keyspace_misses:0
pubsub_channels:0
pubsub_patterns:0
latest_fork_usec:0
migrate_cached_sockets:0

Replication

role:master
connected_slaves:0
master_repl_offset:0
repl_backlog_active:0
repl_backlog_size:1048576
repl_backlog_first_byte_offset:0
repl_backlog_histlen:0

CPU

used_cpu_sys:0.05
used_cpu_user:0.22
used_cpu_sys_children:0.00
used_cpu_user_children:0.00

Commandstats

cmdstat_get:calls=1,usec=10,usec_per_call=10.00
cmdstat_set:calls=2,usec=176,usec_per_call=88.00
cmdstat_ping:calls=1,usec=9,usec_per_call=9.00
cmdstat_client:calls=1,usec=69,usec_per_call=69.00

Cluster

cluster_enabled:0

Keyspace

db0:keys=1,expires=0,avg_ttl=0
[4768] 05 Apr 11:47:11.994 #
=== REDIS BUG REPORT END. Make sure to include from START to END. ===

   Please report this bug by following the instructions at:

 http://github.com/MSOpenTech/redis/wiki/Submitting-an-Issue

Suspect RAM error? Use redis-server --test-memory to verify it.

[1156] 05 Apr 11:47:18.760 * Redis 3.0.501 (00000000/0) 64 bit, standalone mode, port 6379, pid 1156 ready to start.
[1156] 05 Apr 11:47:18.760 # Server started, Redis version 3.0.501
[1156] 05 Apr 11:47:18.760 * The server is now ready to accept connections on port 6379
[1156] 05 Apr 11:47:18.775 - 0 clients connected (0 slaves), 634368 bytes in use
[1156] 05 Apr 11:47:24.244 - 0 clients connected (0 slaves), 634368 bytes in use
[1156] 05 Apr 11:47:24.619 - Accepted 127.0.0.1:57101

[enricogior]

@mozgurkaymakci
that is really strange, it's the first time ever that we get a crash in RFDMap::lookupSocketInfo.
That function is at the foundation of the compatibility layer we created to run Redis on Windows.
It's supposed to be rock solid and it has been rock solid so far.
I suspect there might be something else happening on your machine that causes those crashes as a side effect.
Have you already run a full memory test? Just to make sure it's not a hardware problem.
Thank you.

[mokaymakci]

Hi again @enricogior,
I've run a full memory test and it was successful. But Windows server runs on Vmware, so I'm not sure if it's a hardware problem. I cannot figure out what's the root cause of the problem.
Thank you very much.

[zoalasaurusrawr]

This bug bit us too. Took down two unrelated nodes (one in Master, one in Slave). I believe issue 449 is the same issue.

@mozgurkaymakci Interesting, we also run on vmware as well.

Stack trace for analysis:

=== REDIS BUG REPORT START: Cut & paste starting from here ===
[2444] 27 Jun 13:35:44.786 # Redis version: 3.0.500
[2444] 27 Jun 13:35:44.786 # --- EXCEPTION_ACCESS_VIOLATION
[2444] 27 Jun 13:35:44.786 # --- STACK TRACE
redis-server.exe!LogStackTrace(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:95)(0x0145DF70, 0x0145FF90, 0x00000001, 0x40123730)
redis-server.exe!UnhandledExceptiontHandler(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x00000001, 0x00000000, 0x00000001, 0x00000001)
kernel32.dll!UnhandledExceptionFilter(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x0145DF70, 0x00000006, 0x00000000, 0x00000001)
ntdll.dll!EtwEventSetInformation(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x0145EBB0, 0x00000000, 0x401297C8, 0x00000000)
ntdll.dll!_C_specific_handler(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x01460000, 0x0145FF90, 0x0145FF90, 0x778FEAAC)
ntdll.dll!RtlDecodePointer(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x01460000, 0x777ADDA0, 0x00012A98, 0x0145E540)
ntdll.dll!RtlUnwindEx(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0x0145EBB0, 0x0145E6C0, 0x00000000, 0x00000000)
ntdll.dll!KiUserExceptionDispatcher(c:\release\redis\src\win32_interop\win32_stacktrace.cpp:185)(0xEE802658, 0x00000001, 0xEE802688, 0x00000001)
redis-server.exe!arena_run_tree_remove(c:\release\redis\deps\jemalloc-win\src\arena.c:70)(0x00000000, 0x4002C772, 0xEE400250, 0x00003CF0)
redis-server.exe!je_arena_dalloc_bin_locked(c:\release\redis\deps\jemalloc-win\src\arena.c:1883)(0x00000020, 0x00003CF0, 0x00000007, 0xEE9A69A0)
redis-server.exe!zfree(c:\release\redis\src\zmalloc.c:221)(0xEE9A69A0, 0xEE9A69A0, 0x00003CF0, 0x00000007)
redis-server.exe!slowlogPushEntryIfNeeded(c:\release\redis\src\slowlog.c:119)(0x00000122, 0x7AC44DDB, 0xEE8090A0, 0x4008DB5C)
redis-server.exe!call(c:\release\redis\src\redis.c:2149)(0x57718E20, 0x400A4CF0, 0x57718E20, 0x00000020)
redis-server.exe!processCom