The plugin cannot connect to the server #70

saberraz · 2019-11-20T21:16:35Z

https://twitter.com/willadam/status/1197263837608792066
It comes up with incorrect URL:

saberraz · 2019-11-20T21:22:58Z

Could you check if you are behind a proxy?
Worth changing the proxy settings under Network (Settings > Options and then select Use proxy for web access, select DefaultProxy for your proxy type).

User confirmed that it is a direct access to the internet

saberraz · 2019-11-21T07:26:36Z

Could you provide the following information:

Plugin version
QGIS version
macOS version
QGIS installation method (e.g. Kyngchaos or one-click installer)
Any log messages from QGIS log panel

saberraz · 2019-11-21T07:39:34Z

2019.6
3.4.13
10.13.3
One-click installer

saberraz · 2019-12-02T15:08:05Z

This is very likely to be due to the old version of macOS. I cannot replicate it in the latest two versions.

NicolasSironi · 2020-01-08T01:17:50Z

Hi there, I'm having the exact same issue:

Plug-in 2019.6
QGIS 3.4.13 LTR just reinstalled using one-click installer
Mac OS X 10.15.2

thanks for your help!

saberraz · 2020-01-08T08:52:48Z

@NicolasSironi would it be possible to post some of the python/plugin error logs here.

NicolasSironi · 2020-01-08T09:20:42Z

Thanks for your quick answer,

I though I might try with the latest one click installer of QGIS 3.10, do you think it may work with that version?

here is a Python error log:

2020-01-08T10:17:34 WARNING warning:/Applications/QGIS3.4.app/Contents/MacOS/../Resources/python/matplotlib/cbook/init.py:424: MatplotlibDeprecationWarning:

         Passing one of 'on', 'true', 'off', 'false' as a boolean is deprecated; use an actual boolean (True/False) instead.
         
         
         traceback: File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/semiautomaticclassificationplugin.py", line 1301, in newProjectLoaded
          cfg.spSigPlot.refreshPlot()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/spectralsignature/spectralsignatureplot.py", line 463, in refreshPlot
          self.signaturePlot()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/spectralsignature/spectralsignatureplot.py", line 646, in signaturePlot
          cfg.uisp.Sig_Widget.sigCanvas.ax.grid('on')
          File "/Applications/QGIS3.4.app/Contents/MacOS/../Resources/python/matplotlib/axes/_base.py", line 2761, in grid
          b = _string_to_bool(b)
          File "/Applications/QGIS3.4.app/Contents/MacOS/../Resources/python/matplotlib/cbook/__init__.py", line 424, in _string_to_bool
          warn_deprecated("2.2", "Passing one of 'on', 'true', 'off', 'false' as a "
          File "/Applications/QGIS3.4.app/Contents/MacOS/../Resources/python/matplotlib/cbook/deprecation.py", line 112, in warn_deprecated
          warnings.warn(message, category, stacklevel=2)

saberraz · 2020-01-08T09:27:53Z

Thanks @NicolasSironi

There is no error related to the mergin plugin. This is a strange one.

If you could install 3.10 (which should be possible to have it side-by-side with 3.4) and see if you have the same issue.

NicolasSironi · 2020-01-08T09:37:03Z

Just freshly installed 3.10, when configurating the plugin, it asked my main password to retrieve the saved login and password. Then when testing the connection the error "connection failed, incorrect URL" shows up.

here the logs:

2020-01-08T10:32:07 WARNING warning:/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py:744: DeprecationWarning: the imp module is deprecated in favour of importlib; see the module's documentation for alternative uses
mod = _builtin_import(name, globals, locals, fromlist, level)

         traceback: File "", line 1, in 
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 354, in startPlugin
          if not _startPlugin(packageName):
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 334, in _startPlugin
          plugins[packageName] = package.classFactory(iface)
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/__init__.py", line 65, in classFactory
          from .semiautomaticclassificationplugin import SemiAutomaticClassificationPlugin
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/semiautomaticclassificationplugin.py", line 68, in 
          from osgeo import gdal
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/osgeo/__init__.py", line 21, in 
          _gdal = swig_import_helper()
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/osgeo/__init__.py", line 8, in swig_import_helper
          import imp
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/imp.py", line 33, in 
          DeprecationWarning, stacklevel=2)

2020-01-08T10:32:08 WARNING warning:/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/pyparsing.py:3077: DeprecationWarning: invalid escape sequence \w
"""

         traceback: File "", line 1, in 
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 354, in startPlugin
          if not _startPlugin(packageName):
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 334, in _startPlugin
          plugins[packageName] = package.classFactory(iface)
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/__init__.py", line 65, in classFactory
          from .semiautomaticclassificationplugin import SemiAutomaticClassificationPlugin
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/semiautomaticclassificationplugin.py", line 75, in 
          from .ui.semiautomaticclassificationplugindialog import SemiAutomaticClassificationPluginDialog
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/ui/semiautomaticclassificationplugindialog.py", line 39, in 
          from .ui_semiautomaticclassificationplugin_scatter_plot import Ui_ScatterPlot
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/ui/ui_semiautomaticclassificationplugin_scatter_plot.py", line 453, in 
          from .scatterwidget2 import ScatterWidget2
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/ui/scatterwidget2.py", line 39, in 
          import matplotlib
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/matplotlib/__init__.py", line 141, in 
          from . import cbook, rcsetup
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 1035, in _handle_fromlist
          File "", line 219, in _call_with_frames_removed
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/matplotlib/rcsetup.py", line 25, in 
          from matplotlib.fontconfig_pattern import parse_fontconfig_pattern
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 728, in exec_module
          File "", line 219, in _call_with_frames_removed
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/matplotlib/fontconfig_pattern.py", line 19, in 
          from pyparsing import (Literal, ZeroOrMore, Optional, Regex, StringEnd,
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 744, in _import
          mod = _builtin_import(name, globals, locals, fromlist, level)
          File "", line 983, in _find_and_load
          File "", line 967, in _find_and_load_unlocked
          File "", line 677, in _load_unlocked
          File "", line 724, in exec_module
          File "", line 860, in get_code
          File "", line 791, in source_to_code
          File "", line 219, in _call_with_frames_removed

2020-01-08T10:32:13 WARNING warning:/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/semiautomaticclassificationplugin.py:1254: ResourceWarning: unclosed file
htmlText = open(lWelcome, 'r').read()

         traceback: File "", line 1, in 
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 359, in startPlugin
          plugins[packageName].initGui()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/semiautomaticclassificationplugin.py", line 1254, in initGui
          htmlText = open(lWelcome, 'r').read()

2020-01-08T10:32:13 WARNING warning:/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/core/input.py:459: ResourceWarning: unclosed file
htmlText = open(l, 'r').read()

         traceback: File "", line 1, in 
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 359, in startPlugin
          plugins[packageName].initGui()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/semiautomaticclassificationplugin.py", line 1263, in initGui
          cfg.ipt.welcomeText("https://semiautomaticgit.github.io/SemiAutomaticClassificationPluginWelcome/welcome" + "_" + dStr + ".html", "https://semiautomaticgit.github.io/SemiAutomaticClassificationPluginWelcome/welcome.html")
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/core/input.py", line 459, in welcomeText
          htmlText = open(l, 'r').read()

2020-01-08T10:32:16 WARNING warning:/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/urllib3/connectionpool.py:851: InsecureRequestWarning: Unverified HTTPS request is being made. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/latest/advanced-usage.html#ssl-warnings
InsecureRequestWarning)

         traceback: File "", line 1, in 
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/qgis/utils.py", line 359, in startPlugin
          plugins[packageName].initGui()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/quick_map_services/quick_map_services.py", line 121, in initGui
          self.init_server_panel()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/quick_map_services/quick_map_services.py", line 311, in init_server_panel
          self.server_toolbox = QmsServiceToolbox(self.iface)
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/quick_map_services/qms_service_toolbox.py", line 155, in __init__
          self.show_news()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/quick_map_services/qms_service_toolbox.py", line 160, in show_news
          qms_news = client.get_news()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/quick_map_services/qms_external_api_python/api/api_abstract.py", line 64, in get_news
          response = get(url, verify=False)
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/requests/api.py", line 75, in get
          return request('get', url, params=params, **kwargs)
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/requests/api.py", line 60, in request
          return session.request(method=method, url=url, **kwargs)
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/requests/sessions.py", line 533, in request
          resp = self.send(prep, **send_kwargs)
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/requests/sessions.py", line 646, in send
          r = adapter.send(request, **kwargs)
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/requests/adapters.py", line 449, in send
          timeout=timeout
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/urllib3/connectionpool.py", line 603, in urlopen
          chunked=chunked)
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/urllib3/connectionpool.py", line 344, in _make_request
          self._validate_conn(conn)
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/urllib3/connectionpool.py", line 851, in _validate_conn
          InsecureRequestWarning)

2020-01-08T10:32:23 WARNING warning:/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/matplotlib/cbook/init.py:424: MatplotlibDeprecationWarning:
Passing one of 'on', 'true', 'off', 'false' as a boolean is deprecated; use an actual boolean (True/False) instead.
warn_deprecated("2.2", "Passing one of 'on', 'true', 'off', 'false' as a "

         traceback: File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/semiautomaticclassificationplugin.py", line 1301, in newProjectLoaded
          cfg.spSigPlot.refreshPlot()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/spectralsignature/spectralsignatureplot.py", line 463, in refreshPlot
          self.signaturePlot()
          File "/Users/Nik/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/SemiAutomaticClassificationPlugin/spectralsignature/spectralsignatureplot.py", line 646, in signaturePlot
          cfg.uisp.Sig_Widget.sigCanvas.ax.grid('on')
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/matplotlib/axes/_base.py", line 2761, in grid
          b = _string_to_bool(b)
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/matplotlib/cbook/__init__.py", line 424, in _string_to_bool
          warn_deprecated("2.2", "Passing one of 'on', 'true', 'off', 'false' as a "
          File "/Applications/QGIS3.10.app/Contents/MacOS/../Resources/python/matplotlib/cbook/deprecation.py", line 112, in warn_deprecated
          warnings.warn(message, category, stacklevel=2)

NicolasSironi · 2020-01-12T19:24:15Z

Any update on the problem?

saberraz · 2020-01-14T08:39:49Z

Would it be possible to update to the new release of the plugin (2020.01) and see if you have the same problem?

NicolasSironi · 2020-01-14T09:17:27Z

Plug-in updated to 2020.01, restarted QGIS, still not working.

…

Il giorno 14 gen 2020, alle ore 09:39, Sab ***@***.***> ha scritto: Would it be possible to update to the new release of the plugin (2020.01) and see if you have the same problem? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#70>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AMK3QY6YHKOHJMO7VEYUJRDQ5V25LANCNFSM4JPZNQBA>.

saberraz · 2020-01-17T12:48:38Z

Same issue has been reported in Windows too. Here is the debug from First Aid:

PachKosti · 2020-01-20T15:37:16Z

@NicolasSironi
May You please execute this commands in QGIS's python console?
import requests
requests.get(url = "https://public.cloudmergin.com/")

and write here you response from server

saberraz · 2020-01-21T08:33:07Z

NicolasSironi · 2020-01-21T20:22:58Z

I will asap, but right now I’m having issues with my Mac freezing all the time. I’ll let you know, sorry

…

Il giorno 20 gen 2020, alle ore 16:37, PachKosti ***@***.***> ha scritto: @NicolasSironi May You please execute this commands in QGIS's python console? import requests requests.get(url = "https://public.cloudmergin.com/") and write here you response from server — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

electrictibet · 2020-01-22T16:24:05Z

I have the same problem with:

Plug-in 2020.01
QGIS 3.10.2
Mac OS X 10.14.6

It just won't connect.

PeterPetrik · 2020-01-22T16:33:08Z

Hi @electrictibet can you please run these commands in the qgis python's console and send here output?

import requests
requests.get(url = "https://public.cloudmergin.com/")
requests.get(url = "http://public.cloudmergin.com/")

you should get response <Response [200]>

PeterPetrik · 2020-01-22T16:34:53Z

Also @electrictibet, when have you registered to Mergin? Have you been able to login before?

electrictibet · 2020-01-22T16:42:04Z

I have registered. I do get that response.

electrictibet · 2020-01-22T16:43:09Z

Hmmm. That means that its on my end?

PeterPetrik · 2020-01-22T17:15:06Z

@electrictibet can you show me output of this? (replace your password, and do not post it here)

import Mergin.mergin.client as c
mc = c.MerginClient("https://public.cloudmergin.com/")
mc.is_server_compatible()
mc.login("electrictibet",  "PLEASEREPLACEWITHYOURPASSWORD")

you should get True for server compatibility and token for login similar to
{'expire': '2020-01-23T05:12:58.256220+00:00', 'token': '.eJx...K3A'}

timlinux · 2020-01-28T08:23:22Z

@PeterPetrik so we tested on @carina1000 ´s machine and get a similar error:

mc.is_server_compatible()
Traceback (most recent call last):
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/urllib/request.py", line 1317, in do_open
    encode_chunked=req.has_header('Transfer-encoding'))
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/http/client.py", line 1229, in request
    self._send_request(method, url, body, headers, encode_chunked)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/http/client.py", line 1275, in _send_request
    self.endheaders(body, encode_chunked=encode_chunked)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/http/client.py", line 1224, in endheaders
    self._send_output(message_body, encode_chunked=encode_chunked)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/http/client.py", line 1016, in _send_output
    self.send(msg)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/http/client.py", line 956, in send
    self.connect()
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/http/client.py", line 1392, in connect
    server_hostname=server_hostname)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/ssl.py", line 412, in wrap_socket
    session=session
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/ssl.py", line 853, in _create
    self.do_handshake()
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/ssl.py", line 1117, in do_handshake
    self._sslobj.do_handshake()
ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1056)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/code.py", line 90, in runcode
    exec(code, self.locals)
  File "<input>", line 1, in <module>
  File "/Users/carinat/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/Mergin/mergin/client.py", line 613, in is_server_compatible
    resp = self.get("/ping")
  File "/Users/carinat/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/Mergin/mergin/client.py", line 597, in get
    return self._do_request(request)
  File "/Users/carinat/Library/Application Support/QGIS/QGIS3/profiles/default/python/plugins/Mergin/mergin/client.py", line 585, in _do_request
    return self.opener.open(request)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/urllib/request.py", line 525, in open
    response = self._open(req, data)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/urllib/request.py", line 543, in _open
    '_open', req)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/urllib/request.py", line 503, in _call_chain
    result = func(*args)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/urllib/request.py", line 1360, in https_open
    context=self._context, check_hostname=self._check_hostname)
  File "/Applications/QGIS3.10.app/Contents/Frameworks/Python.framework/Versions/Current/lib/python3.7/urllib/request.py", line 1319, in do_open
    raise URLError(err)
urllib.error.URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1056)>
´´`

Note that the error occurs on the is_server_compatible line

PeterPetrik · 2020-01-28T09:14:38Z

@timlinux and @carina1000 can you also try

import requests
requests.get(url = "https://public.cloudmergin.com/")

PeterPetrik · 2020-01-28T09:30:56Z

Workaround, install brew and

brew install openssl@1.1

I will try to fix it in the official Mac package for the next release, and we may try to do workaround for mergin-plugin

saberraz · 2020-02-14T11:50:38Z

@NicolasSironi @electrictibet could you try with the latest version of the plugin (2020.2)?

NicolasSironi · 2020-02-25T07:54:41Z

I was finally able to work again on a Macbook (Mojave 10.14.5). With QGIS 3.12 and the 2020.2 plugin, it’s working! Thank you very much for the effort you made! Have a nice day Nicolas

…

Il giorno 14 feb 2020, alle ore 12:50, Sab ***@***.***> ha scritto: @NicolasSironi @electrictibet could you try with the latest version of the plugin (2020.2)? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

saberraz added the bug Something isn't working label Nov 20, 2019

PeterPetrik changed the title ~~The plugin cannot connect to the server in macos~~ The plugin cannot connect to the server in macos 10.13 Nov 27, 2019

saberraz added this to To Do in Plugin Dev Dec 2, 2019

varmar05 removed this from To Do in Plugin Dev Jan 7, 2020

saberraz changed the title ~~The plugin cannot connect to the server in macos 10.13~~ The plugin cannot connect to the server Jan 17, 2020

saberraz mentioned this issue Jan 21, 2020

Server not accessible when account has not been activated by user #102

Closed

PeterPetrik added the blocker label Jan 22, 2020

PeterPetrik self-assigned this Jan 23, 2020

PeterPetrik mentioned this issue Jan 28, 2020

openssl cert.pem file not packaged qgis/QGIS-Mac-Packager#32

Closed

PeterPetrik mentioned this issue Jan 30, 2020

Fix 70 sslmac MerginMaps/python-api-client#39

Merged

varmar05 closed this as completed in MerginMaps/python-api-client#39 Feb 3, 2020

tpo mentioned this issue Feb 19, 2020

access to qgiscloud from Mac's does not seem to be possible qgiscloud/qgis-cloud-plugin#36

Closed

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

The plugin cannot connect to the server #70

The plugin cannot connect to the server #70

saberraz commented Nov 20, 2019 •

edited

saberraz commented Nov 20, 2019 •

edited

saberraz commented Nov 21, 2019

saberraz commented Nov 21, 2019 •

edited

saberraz commented Dec 2, 2019

NicolasSironi commented Jan 8, 2020

saberraz commented Jan 8, 2020

NicolasSironi commented Jan 8, 2020 •

edited

saberraz commented Jan 8, 2020

NicolasSironi commented Jan 8, 2020

NicolasSironi commented Jan 12, 2020

saberraz commented Jan 14, 2020

NicolasSironi commented Jan 14, 2020 via email

saberraz commented Jan 17, 2020

PachKosti commented Jan 20, 2020 •

edited by saberraz

saberraz commented Jan 21, 2020

NicolasSironi commented Jan 21, 2020 via email

electrictibet commented Jan 22, 2020

PeterPetrik commented Jan 22, 2020

PeterPetrik commented Jan 22, 2020

electrictibet commented Jan 22, 2020

electrictibet commented Jan 22, 2020

PeterPetrik commented Jan 22, 2020

timlinux commented Jan 28, 2020

PeterPetrik commented Jan 28, 2020

PeterPetrik commented Jan 28, 2020

saberraz commented Feb 14, 2020

NicolasSironi commented Feb 25, 2020 via email

The plugin cannot connect to the server #70

The plugin cannot connect to the server #70

Comments

saberraz commented Nov 20, 2019 • edited

saberraz commented Nov 20, 2019 • edited

saberraz commented Nov 21, 2019

saberraz commented Nov 21, 2019 • edited

saberraz commented Dec 2, 2019

NicolasSironi commented Jan 8, 2020

saberraz commented Jan 8, 2020

NicolasSironi commented Jan 8, 2020 • edited

saberraz commented Jan 8, 2020

NicolasSironi commented Jan 8, 2020

NicolasSironi commented Jan 12, 2020

saberraz commented Jan 14, 2020

NicolasSironi commented Jan 14, 2020 via email

saberraz commented Jan 17, 2020

PachKosti commented Jan 20, 2020 • edited by saberraz

saberraz commented Jan 21, 2020

NicolasSironi commented Jan 21, 2020 via email

electrictibet commented Jan 22, 2020

PeterPetrik commented Jan 22, 2020

PeterPetrik commented Jan 22, 2020

electrictibet commented Jan 22, 2020

electrictibet commented Jan 22, 2020

PeterPetrik commented Jan 22, 2020

timlinux commented Jan 28, 2020

PeterPetrik commented Jan 28, 2020

PeterPetrik commented Jan 28, 2020

saberraz commented Feb 14, 2020

NicolasSironi commented Feb 25, 2020 via email

saberraz commented Nov 20, 2019 •

edited

saberraz commented Nov 20, 2019 •

edited

saberraz commented Nov 21, 2019 •

edited

NicolasSironi commented Jan 8, 2020 •

edited

PachKosti commented Jan 20, 2020 •

edited by saberraz