[Bug]: The wallet has been locked and needs to be unlocked for further operation.

[Namsto]

Describe the bug

When I connect to MetaMask Extension from Sandbox, I got this error message and cannot connect to MetaMask.
Error message: The wallet has been locked and needs to be unlocked for further operation.

I've tried but still don't know how to unlock the wallet. Please help, thanks.

Steps to reproduce

1. Login In MetaMask extention
2. Open https://www.sandbox.game/en/
3. Click "Login In" on the up-right conner.
4. Pop up a new dialog with message：The wallet has been locked and needs to be unlocked for further operation.

Error messages or log output

No response

Version

10.10.2

Build type

No response

Browser

Chrome

Operating system

MacOS

Hardware wallet

No response

Additional context

No response

[AlexJupiter]

Hi @Namsto , thanks for your time here. We tried to reproduce this and didn't see the error you describe. The screen shot also refers to "Math Wallet" – could you provide more context here please?

[Namsto]

@AlexJupiter
I just notice that it refers to "Math Wallet" but not "Metamask"......
I indeed install the Math Wallet and the wallet is locked.
I close the "Math Wallet Extension" and try again, the problem is gone. Now I can login with Metamask!
Thank you so much!

Maybe you can install both Metamask and Math Wallet extesions, then lock the Math Wallet. To see if the issue can be reproduced.

[thinkbankcoin]

“The wallet has been locked and needs to be unlocked for further operation.”
Thank you ! I have close Math Wall ！
Yes, Math Wallet and MetaMask conflict with each other, if you don't close Math Wallet, MetaMask cannot connect uniswap ,pancake , 1inch ,,,,,,,,,

[silyk-godaddy]

I also got the exactly the same issue. Tried to log in to coinmarcetcap and got the same response