Extremely long delay to display the control

[JoseFMP]

The control is working. I have a reasonable amount of options, i.e. around 5 options in the control, not a million.

When I open a PBI using this control, everything displays good as usual. However, this multivalue control takes a weirdly long amount of time to display... i.e. 20 seconds.

This really ruinds the UX of this control.

This happens most of the time, i.e. 90% of the time I open a PBI. Weird enough, around 10% of the PBIs I open, have this control inmediately available. I did not find any consistent pattern on which PBIs have it available and which takes weirdly long to load.

Any ideas?

[jdshkolnik]

We're seeing this behavior as well.

[mmanela]

@mohitbagra @ostreifel Can you take a look?

[mmanela]

@jdshkolnik @jose-cf Are you still seeing this issue? Has the behavior changed?

Is this on VSTS or TFS?

[jdshkolnik]

Still happens in TFS.

[mmanela]

Can you take a fiddler trace of the page when this happens and share with us? We can provide a private email to send it to. @jdshkolnik

[jawn]

Same today in TFS 2017 Update 1 on a page with 3 multivalue controls. Sometimes slow, sometimes showing a message that it took too long.

[mmanela]

What version of the control are you on?

…

On Wed, Mar 21, 2018, 8:48 AM Bernard Vander Beken ***@***.***> wrote: Same today in TFS 2017 Update 1 on a page with 3 multivalue controls. Sometimes slow, sometimes showing a message that it took too long — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#39 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AASlGsbh0aEgYiedAl_R03cib8kPm3K3ks5tgnZTgaJpZM4R43J4> .

[jawn]

[jawn]

@mmanela Can you say whether the likely bottleneck for this is

• our environment (TFS application server, SQL Server)
• calls between TFS server and Microsoft services.
• something else?

[JoseFMP]

Hello,

We are using VSTS.
Over here seems the issue is fixed. i.e. the box with the options appears now quickly all the time (seems).

[mmanela]

@jawn There is a newer version of the multivalue control that you should update to.

[jawn]

Updated to 1.0.18.

Still see a slight delay from < 1 second to around a second, is this to be expected in a LAN environment between PC and TFS server? So should you ever see the 'loading' or should this be instantaneous?

Note that we have 3 of these on 1 form.

[mmanela]

A slight delay is expected but the one you saw before wasn't. These extensions are sandboxed and loaded in frame after the form loads so they will not appear instantly. Ideally, once the JS is cached though, they should load quickly.

[ostreifel]

Closing this due to inactivity.