| title | description | author | ms.author | ms.topic | ms.date | ms.custom | ms.reviewer | audience | ms.search.region | ms.search.validFrom | ms.dyn365.ops.version |
|---|---|---|---|---|---|---|---|---|---|---|---|
Alerts as business events |
Learn about alerts as business events through understanding the two kinds of alerts that can be configured by users. |
Sunil-Garg |
sunilg |
article |
11/12/2019 |
johnmichalak |
IT Pro |
Global |
Platform update 25 |
2019-02-28 |
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There are two kinds of alerts that can be configured by users. These are change-based alerts and due date alerts. For more information about the alerts functionality, see Alerts.
The change-based alerts and due date alerts can be configured to send out a business event as a mechanism to notify or trigger external applications or systems. This allows alerts to participate in advanced user notification scenarios and also in business process integration across systems.
To generate a business event from an alert, in the Create alert rule dialog box, set Alert me with > Send externally to Yes.
In order for alerts to be processed, the batch processes for change-based and/or due-date alerts should be set for batch processing for due-date events. For more information, see Batch processing for due-date events.
The business event for the change-based alert and/or the due date alert must also be active for the alert to be sent out as a business event. To learn more about the activation process, see Activating business events.
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