call-queue-auto-attendant-cmdlets.md

title	author	ms.author	manager	ms.reviewer	ms.date	ms.topic	ms.assetid	ms.tgt.pltfrm	ms.service	search.appverid	ms.collection	audience	appliesto	ms.localizationpriority	ms.custom	description
PowerShell cmdlet reference for Auto attendants and Call queues	mkbond007	mabond	pamgreen	colongma	12/05/2023	article	67ccda94-1210-43fb-a25b-7b9785f8a061	cloud	msteams	MET150	M365-voice m365initiative-voice Tier1	Admin	Skype for Business Microsoft Teams	medium	Phone System seo-marvel-apr2020 has-azure-ad-ps-ref azure-ad-ref-level-one-done	Reference this article for PowerShell cmdlets to create and manage Auto attendants and Call queues in Microsoft Teams.

PowerShell cmdlet reference for Auto attendants and Call queues

The following cmdlet references are for Microsoft Teams Auto attendants and Call queues.

Auto attendant cmdlets

The following cmdlets allow you to manage Auto attendants:

• New-CsAutoAttendant
• Get-CsAutoAttendant
• Set-CsAutoAttendant
• Update-CsAutoAttendant
• Remove-CsAutoAttendant
• New-CsOnlineTimeRange
• New-CsOnlineDateTimeRange
• New-CsOnlineSchedule
• Get-CsAutoAttendantHolidays
• Import-CsAutoAttendantHolidays
• Export-CsAutoAttendantHolidays
• New-CsAutoAttendantDialScope
• New-CsAutoAttendantPrompt
• New-CsAutoAttendantCallableEntity
• New-CsAutoAttendantMenuOption
• New-CsAutoAttendantMenu
• New-CsAutoAttendantCallFlow
• New-CsAutoAttendantCallHandlingAssociation
• Get-CsAutoAttendantStatus
• Get-CsAutoAttendantTenantInformation

For a step-by-step guide to creating Auto attendants with PowerShell, see Creating Auto attendants with PowerShell cmdlets

Call queue cmdlets

The following cmdlets allow you to manage a Call queue:

• New-CsCallQueue
• Get-CsCallQueue
• Set-CsCallQueue
• Remove-CsCallQueue

For a step-by-step guide to creating Call queues with PowerShell, see Creating Call queues with PowerShell cmdlets

Common cmdlets used by both Auto attendants and Call queues

The following cmdlets are also required to manage the users, resource accounts, Microsoft Teams Phone licenses, phone numbers, audio files, and supported languages that are used with Auto attendants:

Users and Teams

• Users

  • Get-CsOnlineUser

• Teams:

  • Get-Team
  • Get-TeamChannel

Resource accounts

• New-CsOnlineApplicationInstance
• Find-CsOnlineApplicationInstance
• Get-CsOnlineApplicationInstance
• Set-CsOnlineApplicationInstance
• New-CsOnlineApplicationInstanceAssociation
• Get-CsOnlineApplicationInstanceAssociation
• Remove-CsOnlineApplicationInstanceAssociation
• Get-CsOnlineApplicationInstanceAssociationStatus

Teams Phone Resource Account licenses

• Get-MgSubscribedSku
• Set-MgUserLicense

Phone number assignment

• Get-CsPhoneNumberAssignment
• Set-CsPhoneNumberAssignment

Audio Files

• Get-CsOnlineAudioFile
• Import-CsOnlineAudioFile
• Export-CsOnlineAudioFile
• Remove-CsOnlineAudioFile

Support Languages and Time zones

• Get-CsAutoAttendantSupportedLanguage
• Get-CsAutoAttendantSupportedTimeZone

Voice applications policies

• Get-CsTeamsVoiceApplicationsPolicy
• Grant-CsTeamsVoiceApplicationsPolicy
• New-CsTeamsVoiceApplicationsPolicy
• Remove-CsTeamsVoiceApplicationsPolicy
• Set-CsTeamsVoiceApplicationsPolicy