| title | description | author | ms.author | ms.reviewer | ms.date | ms.custom |
|---|---|---|---|---|---|---|
Troubleshoot Store Commerce performance issues in Dynamics 365 Commerce Store Commerce app |
Explains how to troubleshoot performance issues in the Microsoft Dynamics 365 Commerce Store Commerce app. |
josaw1 |
josaw |
brstor |
09/01/2023 |
sap:Point of sale (POS)\Issues with Store Commerce app performance |
This article explains how to troubleshoot performance issues in the Microsoft Dynamics 365 Commerce Store Commerce app.
- When you troubleshoot performance issues for Store Commerce, avoid remote sign-in. Instead, sign in directly to the Store Commerce device.
- If the Store Commerce app is slow, check the CPU, memory, network, and disk usage by using Task Manager or Resource Monitor. Ensure that there's no significant consumption of the device resources.
- Check your network connectivity status, and confirm that HTTPS requests/responses aren't taking more than a few seconds.