title | description | author | ms.reviewer | ms.topic | ms.date | ms.author |
---|---|---|---|---|---|---|
Case in service - Common Data Model | Microsoft Docs |
Service request case associated with a contract. |
llawwaii |
deonhe |
reference |
8/7/2020 |
weiluo |
Service request case associated with a contract.
Latest version of the JSON entity definition is available on GitHub.
Entities that inherit from the currently viewed entity are listed below.
Traits for this entity are listed below.
is.CDM.entityVersion
Parameter | Value | Data type | Explanation |
---|---|---|---|
versionNumber | "1.2" | string | semantic version number of the entity |
is.CDM.attributeGroup
identifies standard groups of attributes in CDM entities.
Parameter | Value | Data type | Explanation | ||||||
---|---|---|---|---|---|---|---|---|---|
groupList |
| entity |
means.entityState
the attribute represents the current state of the entity.
Parameter | Value | Data type | Explanation |
---|---|---|---|
attribute | Case/(resolvedAttributes)/stateCode | attribute |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "Incident" | string |
Name | Description | First Included in Instance |
---|---|---|
createdOn | Date and time when the record was created. | service/Case |
createdBy | Shows who created the record. | service/Case |
modifiedOn | Date and time when the record was modified. | service/Case |
modifiedBy | Shows who last updated the record. | service/Case |
createdOnBehalfBy | Shows who created the record on behalf of another user. | service/Case |
modifiedOnBehalfBy | Shows who last updated the record on behalf of another user. | service/Case |
overriddenCreatedOn | Date and time that the record was migrated. | service/Case |
importSequenceNumber | Sequence number of the import that created this record. | service/Case |
ownerId | Owner Id | service/Case |
ownerIdType | The type of owner, either User or Team. | service/Case |
owningBusinessUnit | Unique identifier for the business unit that owns the record | service/Case |
owningUser | Unique identifier of the user that owns the activity. | service/Case |
owningTeam | Unique identifier for the team that owns the record. | service/Case |
timeZoneRuleVersionNumber | For internal use only. | service/Case |
UTCConversionTimeZoneCode | Time zone code that was in use when the record was created. | service/Case |
versionNumber | Version Number | service/Case |
incidentId | Unique identifier of the case. | service/Case |
emailAddress | The primary email address for the entity. | service/Case |
title | Type a subject or descriptive name, such as the request, issue, or company name, to identify the case in Microsoft Dynamics 365 views. | service/Case |
processId | Contains the id of the process associated with the entity. | service/Case |
stageId | Contains the id of the stage where the entity is located. | service/Case |
traversedPath | A comma separated list of string values representing the unique identifiers of stages in a Business Process Flow Instance in the order that they occur. | service/Case |
activitiesComplete | This attribute is used for Sample Service Business Processes. | service/Case |
actualServiceUnits | Type the number of service units that were actually required to resolve the case. | service/Case |
billedServiceUnits | Type the number of service units that were billed to the customer for the case. | service/Case |
blockedProfile | Details whether the profile is blocked or not. | service/Case |
caseOriginCode | Select how contact about the case was originated, such as email, phone, or web, for use in reporting and analysis. | service/Case |
caseOriginCode_display | service/Case | |
caseTypeCode | Select the type of case to identify the incident for use in case routing and analysis. | service/Case |
caseTypeCode_display | service/Case | |
checkEmail | This attribute is used for Sample Service Business Processes. | service/Case |
contractDetailId | Choose the contract line that the case should be logged under to make sure the customer is charged correctly. | service/Case |
contractId | Choose the service contract that the case should be logged under to make sure the customer is eligible for support services. | service/Case |
contractServiceLevelCode | Select the service level for the case to make sure the case is handled correctly. | service/Case |
contractServiceLevelCode_display | service/Case | |
customerId | The customer account or contact to provide a quick link to additional customer details, such as account information, activities, and opportunities. | service/Case |
customerIdType | The type of customer, either Account or Contact. | service/Case |
customerSatisfactionCode | Select the customer's level of satisfaction with the handling and resolution of the case. | service/Case |
customerSatisfactionCode_display | service/Case | |
description | Type additional information to describe the case to assist the service team in reaching a resolution. | service/Case |
entitlementId | Choose the entitlement that is applicable for the case. | service/Case |
SLAId | Choose the service level agreement (SLA) that you want to apply to the case record. | service/Case |
firstResponseSLAStatus | Shows the status of the initial response time for the case according to the terms of the SLA. | service/Case |
firstResponseSLAStatus_display | service/Case | |
followupBy | Enter the date by which a customer service representative has to follow up with the customer on this case. | service/Case |
followUpTaskCreated | This attribute is used for Sample Service Business Processes. | service/Case |
incidentStageCode | Select the current stage of the service process for the case to assist service team members when they review or transfer a case. | service/Case |
incidentStageCode_display | service/Case | |
isDecrementing | For system use only. | service/Case |
kbArticleId | Choose the article that contains additional information or a resolution for the case, for reference during research or follow up with the customer. | service/Case |
messageTypeCode | Shows whether the post originated as a public or private message. | service/Case |
messageTypeCode_display | service/Case | |
priorityCode | Select the priority so that preferred customers or critical issues are handled quickly. | service/Case |
priorityCode_display | service/Case | |
productId | Choose the product associated with the case to identify warranty, service, or other product issues and be able to report the number of incidents for each product. | service/Case |
productSerialNumber | Type the serial number of the product that is associated with this case, so that the number of cases per product can be reported. | service/Case |
existingCase | Select an existing case for the customer that has been populated. For internal use only. | service/Case |
resolveBySLAStatus | Shows the status of the resolution time for the case according to the terms of the SLA. | service/Case |
resolveBySLAStatus_display | service/Case | |
responsibleContactId | Choose an additional customer contact who can also help resolve the case. | service/Case |
sentimentValue | Value derived after assessing words commonly associated with a negative, neutral, or positive sentiment that occurs in a social post. Sentiment information can also be reported as numeric values. | service/Case |
influenceScore | Will contain the Influencer score coming from NetBreeze. | service/Case |
serviceStage | Select the stage, in the case resolution process, that the case is in. | service/Case |
serviceStage_display | service/Case | |
severityCode | Select the severity of this case to indicate the incident's impact on the customer's business. | service/Case |
severityCode_display | service/Case | |
SLAInvokedId | Last SLA that was applied to this case. This field is for internal use only. | service/Case |
socialProfileId | Unique identifier of the social profile with which the case is associated. | service/Case |
stateCode | Shows whether the case is active, resolved, or canceled. Resolved and canceled cases are read-only and can't be edited unless they are reactivated. | service/Case |
stateCode_display | service/Case | |
statusCode | Select the case's status. | service/Case |
statusCode_display | service/Case | |
subjectId | Choose the subject for the case, such as catalog request or product complaint, so customer service managers can identify frequent requests or problem areas. Administrators can configure subjects under Business Management in the Settings area. | service/Case |
ticketNumber | Shows the case number for customer reference and searching capabilities. This cannot be modified. | service/Case |
masterId | Choose the primary case the current case was merged into. | service/Case |
parentCaseId | Choose the parent case for a case. | service/Case |
numberOfChildIncidents | Number of child incidents associated with the incident. | service/Case |
merged | Tells whether the incident has been merged with another incident. | service/Case |
routeCase | Tells whether the incident has been routed to queue or not. | service/Case |
resolveBy | Enter the date by when the case must be resolved. | service/Case |
responseBy | For internal use only. | service/Case |
customerContacted | Tells whether customer service representative has contacted the customer or not. | service/Case |
firstResponseSent | Indicates if the first response has been sent. | service/Case |
isEscalated | Indicates if the case has been escalated. | service/Case |
escalatedOn | Indicates the date and time when the case was escalated. | service/Case |
primaryContactId | Select a primary contact for this case. | service/Case |
onHoldTime | Shows the duration in minutes for which the case was on hold. | service/Case |
lastOnHoldTime | Contains the date time stamp of the last on hold time. | service/Case |
resolveByKPIId | For internal use only. | service/Case |
firstResponseByKPIId | For internal use only. | service/Case |
decrementEntitlementTerm | Shows whether terms of the associated entitlement should be decremented or not. | service/Case |
entityImageId | service/Case | |
accountId | Unique identifier of the account with which the case is associated. | service/Case |
contactId | Unique identifier of the contact associated with the case. | service/Case |
exchangeRate | Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency. | service/Case |
transactionCurrencyId | Choose the local currency for the record to make sure budgets are reported in the correct currency. | service/Case |
createdByExternalParty | Shows the external party who created the record. | service/Case |
modifiedByExternalParty | Shows the external party who modified the record. | service/Case |
Date and time when the record was created.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Created On |
description | Date and time when the record was created. |
dataFormat | dateTime |
isNullable | true |
sourceName | createdon |
List of traits for the createdOn attribute are listed below.
is.dataFormat.date
means.measurement.date
is.dataFormat.time
means.measurement.time
means.measurement.date.creation
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "createdon" | string |
is.dataFormat.time
is.dataFormat.date
Shows who created the record.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Created By |
description | Shows who created the record. |
dataFormat | guid |
isNullable | true |
sourceName | createdby |
List of traits for the createdBy attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
means.userId
contains a userId
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "createdby" | string |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Date and time when the record was modified.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Modified On |
description | Date and time when the record was modified. |
dataFormat | dateTime |
isNullable | true |
sourceName | modifiedon |
List of traits for the modifiedOn attribute are listed below.
is.dataFormat.date
means.measurement.date
is.dataFormat.time
means.measurement.time
means.measurement.date.modify
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "modifiedon" | string |
is.dataFormat.time
is.dataFormat.date
Shows who last updated the record.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Modified By |
description | Shows who last updated the record. |
dataFormat | guid |
isNullable | true |
sourceName | modifiedby |
List of traits for the modifiedBy attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
means.userId
contains a userId
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "modifiedby" | string |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows who created the record on behalf of another user.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Created By (Delegate) |
description | Shows who created the record on behalf of another user. |
dataFormat | guid |
isNullable | true |
sourceName | createdonbehalfby |
List of traits for the createdOnBehalfBy attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
means.userId
contains a userId
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "createdonbehalfby" | string |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows who last updated the record on behalf of another user.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Modified By (Delegate) |
description | Shows who last updated the record on behalf of another user. |
dataFormat | guid |
isNullable | true |
sourceName | modifiedonbehalfby |
List of traits for the modifiedOnBehalfBy attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
means.userId
contains a userId
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "modifiedonbehalfby" | string |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Date and time that the record was migrated.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Record Created On |
description | Date and time that the record was migrated. |
dataFormat | dateTime |
isNullable | true |
sourceName | overriddencreatedon |
List of traits for the overriddenCreatedOn attribute are listed below.
is.dataFormat.date
means.measurement.date
is.dataFormat.time
means.measurement.time
means.measurement.date.creation
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "overriddencreatedon" | string |
is.dataFormat.time
is.dataFormat.date
Sequence number of the import that created this record.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Import Sequence Number |
description | Sequence number of the import that created this record. |
dataFormat | int32 |
maximumValue | 2147483647 |
minimumValue | -2147483648 |
isNullable | true |
sourceName | importsequencenumber |
List of traits for the importSequenceNumber attribute are listed below.
is.dataFormat.integer
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||||
---|---|---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "importsequencenumber" | string |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "-2147483648" | decimal | |
maximumValue | "2147483647" | decimal |
is.dataFormat.integer
Owner Id
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Owner |
description | Owner Id |
dataFormat | guid |
sourceName | ownerid |
List of traits for the ownerId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "systemrequired" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||||
---|---|---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "ownerid" | string |
is.CDS.owner
contains a User or Team ID
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
The type of owner, either User or Team.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Owner Type |
description | The type of owner, either User or Team. |
dataFormat | string |
isReadOnly | true |
sourceName | owneridtype |
List of traits for the ownerIdType attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.entityName
[deprecated] use the standalone 'means.entityName' trait instead.
means.entityName
a string value is the name of a CDM entity.
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "systemrequired" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.name
Marks an attribute that contains the entity name or 'class' for the situation where one entity links to (uses as an attribute) a set of possible entities.
is.readOnly
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "owneridtype" | string |
is.CDS.owner
contains a User or Team ID
is.dataFormat.character
is.dataFormat.array
Unique identifier for the business unit that owns the record
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Owning Business Unit |
description | Unique identifier for the business unit that owns the record |
dataFormat | guid |
isNullable | true |
sourceName | owningbusinessunit |
List of traits for the owningBusinessUnit attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "owningbusinessunit" | string |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Unique identifier of the user that owns the activity.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Owning User |
description | Unique identifier of the user that owns the activity. |
dataFormat | guid |
isNullable | true |
sourceName | owninguser |
List of traits for the owningUser attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
means.userId
contains a userId
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||||
---|---|---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "owninguser" | string |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Unique identifier for the team that owns the record.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Owning Team |
description | Unique identifier for the team that owns the record. |
dataFormat | guid |
isNullable | true |
sourceName | owningteam |
List of traits for the owningTeam attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "owningteam" | string |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
For internal use only.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Time Zone Rule Version Number |
description | For internal use only. |
dataFormat | int32 |
maximumValue | 2147483647 |
minimumValue | -1 |
isNullable | true |
sourceName | timezoneruleversionnumber |
List of traits for the timeZoneRuleVersionNumber attribute are listed below.
is.dataFormat.integer
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "timezoneruleversionnumber" | string |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "-1" | decimal | |
maximumValue | "2147483647" | decimal |
is.dataFormat.integer
Time zone code that was in use when the record was created.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | UTC Conversion Time Zone Code |
description | Time zone code that was in use when the record was created. |
dataFormat | int32 |
maximumValue | 2147483647 |
minimumValue | -1 |
isNullable | true |
sourceName | utcconversiontimezonecode |
List of traits for the UTCConversionTimeZoneCode attribute are listed below.
is.dataFormat.integer
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "utcconversiontimezonecode" | string |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "-1" | decimal | |
maximumValue | "2147483647" | decimal |
is.dataFormat.integer
Version Number
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Version Number |
description | Version Number |
dataFormat | int64 |
isNullable | true |
sourceName | versionnumber |
List of traits for the versionNumber attribute are listed below.
is.dataFormat.integer
is.dataFormat.big
means.measurement.version
is.CDS.standard
identifies attributes that are part of the cdsStandard base set.
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "versionnumber" | string |
is.dataFormat.integer
is.dataFormat.big
Unique identifier of the case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Case |
description | Unique identifier of the case. |
isPrimaryKey | true |
dataFormat | guid |
sourceName | incidentid |
List of traits for the incidentId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.identifiedBy
names a specifc identity attribute to use with an entity
Parameter | Value | Data type | Explanation |
---|---|---|---|
attribute | Case/(resolvedAttributes)/incidentId | attribute |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "systemrequired" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "incidentid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10000" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
The primary email address for the entity.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Email Address |
description | The primary email address for the entity. |
dataFormat | string |
maximumLength | 100 |
isNullable | true |
sourceName | emailaddress |
List of traits for the emailAddress attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.identity.service.email
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "emailaddress" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10024" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
maximumLength | "100" | integer |
is.dataFormat.character
is.dataFormat.array
Type a subject or descriptive name, such as the request, issue, or company name, to identify the case in Microsoft Dynamics 365 views.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Case Title |
description | Type a subject or descriptive name, such as the request, issue, or company name, to identify the case in Microsoft Dynamics 365 views. |
dataFormat | string |
maximumLength | 200 |
isNullable | true |
sourceName | title |
List of traits for the title attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "required" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "title" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10029" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
maximumLength | "200" | integer |
is.dataFormat.character
is.dataFormat.array
Contains the id of the process associated with the entity.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Process Id |
description | Contains the id of the process associated with the entity. |
dataFormat | guid |
isNullable | true |
sourceName | processid |
List of traits for the processId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "processid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10030" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Contains the id of the stage where the entity is located.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Stage Id |
description | Contains the id of the stage where the entity is located. |
dataFormat | guid |
isNullable | true |
sourceName | stageid |
List of traits for the stageId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "stageid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10031" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
A comma separated list of string values representing the unique identifiers of stages in a Business Process Flow Instance in the order that they occur.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Traversed Path |
description | A comma separated list of string values representing the unique identifiers of stages in a Business Process Flow Instance in the order that they occur. |
dataFormat | string |
maximumLength | 1250 |
isNullable | true |
sourceName | traversedpath |
List of traits for the traversedPath attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "traversedpath" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10032" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
maximumLength | "1250" | integer |
is.dataFormat.character
is.dataFormat.array
This attribute is used for Sample Service Business Processes.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Activities Complete |
description | This attribute is used for Sample Service Business Processes. |
dataFormat | boolean |
isNullable | true |
sourceName | activitiescomplete |
List of traits for the activitiesComplete attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "activitiescomplete" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10033" | integer |
is.dataFormat.boolean
Type the number of service units that were actually required to resolve the case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Actual Service Units |
description | Type the number of service units that were actually required to resolve the case. |
dataFormat | int32 |
maximumValue | 1000000000 |
minimumValue | 0 |
isNullable | true |
sourceName | actualserviceunits |
List of traits for the actualServiceUnits attribute are listed below.
is.dataFormat.integer
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "actualserviceunits" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10035" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "0" | decimal | |
maximumValue | "1000000000" | decimal |
is.dataFormat.integer
Type the number of service units that were billed to the customer for the case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Billed Service Units |
description | Type the number of service units that were billed to the customer for the case. |
dataFormat | int32 |
maximumValue | 1000000000 |
minimumValue | 0 |
isNullable | true |
sourceName | billedserviceunits |
List of traits for the billedServiceUnits attribute are listed below.
is.dataFormat.integer
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "billedserviceunits" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10036" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "0" | decimal | |
maximumValue | "1000000000" | decimal |
is.dataFormat.integer
Details whether the profile is blocked or not.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Blocked Profile |
description | Details whether the profile is blocked or not. |
dataFormat | boolean |
isNullable | true |
sourceName | blockedprofile |
List of traits for the blockedProfile attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "blockedprofile" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10037" | integer |
is.dataFormat.boolean
Select how contact about the case was originated, such as email, phone, or web, for use in reporting and analysis.
First included in: service/Case (this entity)
Name | Value | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Origin | ||||||||||||||||||
description | Select how contact about the case was originated, such as email, phone, or web, for use in reporting and analysis. | ||||||||||||||||||
dataFormat | int32 | ||||||||||||||||||
isNullable | true | ||||||||||||||||||
sourceName | caseorigincode | ||||||||||||||||||
valueConstrainedToList | true | ||||||||||||||||||
defaultValue |
|
List of traits for the caseOriginCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "caseorigincode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10039" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the caseOriginCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "caseOriginCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Select the type of case to identify the incident for use in case routing and analysis.
First included in: service/Case (this entity)
Name | Value | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Case Type | ||||||||||||
description | Select the type of case to identify the incident for use in case routing and analysis. | ||||||||||||
dataFormat | int32 | ||||||||||||
isNullable | true | ||||||||||||
sourceName | casetypecode | ||||||||||||
valueConstrainedToList | true | ||||||||||||
defaultValue |
|
List of traits for the caseTypeCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "casetypecode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10041" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the caseTypeCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "caseTypeCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
This attribute is used for Sample Service Business Processes.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Check Email |
description | This attribute is used for Sample Service Business Processes. |
dataFormat | boolean |
isNullable | true |
sourceName | checkemail |
List of traits for the checkEmail attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "checkemail" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10043" | integer |
is.dataFormat.boolean
Choose the contract line that the case should be logged under to make sure the customer is charged correctly.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Contract Line |
description | Choose the contract line that the case should be logged under to make sure the customer is charged correctly. |
dataFormat | guid |
isNullable | true |
sourceName | contractdetailid |
List of traits for the contractDetailId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "contractdetailid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10045" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Choose the service contract that the case should be logged under to make sure the customer is eligible for support services.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Contract |
description | Choose the service contract that the case should be logged under to make sure the customer is eligible for support services. |
dataFormat | guid |
isNullable | true |
sourceName | contractid |
List of traits for the contractId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "contractid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10046" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Select the service level for the case to make sure the case is handled correctly.
First included in: service/Case (this entity)
Name | Value | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Service Level | ||||||||||||
description | Select the service level for the case to make sure the case is handled correctly. | ||||||||||||
dataFormat | int32 | ||||||||||||
isNullable | true | ||||||||||||
sourceName | contractservicelevelcode | ||||||||||||
valueConstrainedToList | true | ||||||||||||
defaultValue |
|
List of traits for the contractServiceLevelCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "contractservicelevelcode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10047" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the contractServiceLevelCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "contractServiceLevelCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
The customer account or contact to provide a quick link to additional customer details, such as account information, activities, and opportunities.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Customer |
description | The customer account or contact to provide a quick link to additional customer details, such as account information, activities, and opportunities. |
dataFormat | guid |
isNullable | true |
sourceName | customerid |
List of traits for the customerId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation |
---|---|---|---|
entityReferences | entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "customerid" | string |
is.CDS.customer
contains an Account or Contact ID
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
The type of customer, either Account or Contact.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Customer Type |
description | The type of customer, either Account or Contact. |
dataFormat | string |
isReadOnly | true |
sourceName | customeridtype |
List of traits for the customerIdType attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.entityName
[deprecated] use the standalone 'means.entityName' trait instead.
means.entityName
a string value is the name of a CDM entity.
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.name
Marks an attribute that contains the entity name or 'class' for the situation where one entity links to (uses as an attribute) a set of possible entities.
is.readOnly
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "customeridtype" | string |
is.CDS.customer
contains an Account or Contact ID
is.dataFormat.character
is.dataFormat.array
Select the customer's level of satisfaction with the handling and resolution of the case.
First included in: service/Case (this entity)
Name | Value | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Satisfaction | ||||||||||||||||||
description | Select the customer's level of satisfaction with the handling and resolution of the case. | ||||||||||||||||||
dataFormat | int32 | ||||||||||||||||||
isNullable | true | ||||||||||||||||||
sourceName | customersatisfactioncode | ||||||||||||||||||
valueConstrainedToList | true | ||||||||||||||||||
defaultValue |
|
List of traits for the customerSatisfactionCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "customersatisfactioncode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10050" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the customerSatisfactionCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "customerSatisfactionCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Type additional information to describe the case to assist the service team in reaching a resolution.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Description |
description | Type additional information to describe the case to assist the service team in reaching a resolution. |
dataFormat | string |
maximumLength | 2000 |
isNullable | true |
sourceName | description |
List of traits for the description attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "description" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10052" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
maximumLength | "2000" | integer |
is.dataFormat.character
is.dataFormat.array
Choose the entitlement that is applicable for the case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Entitlement |
description | Choose the entitlement that is applicable for the case. |
dataFormat | guid |
isNullable | true |
sourceName | entitlementid |
List of traits for the entitlementId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "entitlementid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10053" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Choose the service level agreement (SLA) that you want to apply to the case record.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | SLA |
description | Choose the service level agreement (SLA) that you want to apply to the case record. |
dataFormat | guid |
isNullable | true |
sourceName | slaid |
List of traits for the SLAId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "slaid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10054" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows the status of the initial response time for the case according to the terms of the SLA.
First included in: service/Case (this entity)
Name | Value | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | First Response SLA Status | |||||||||||||||
description | Shows the status of the initial response time for the case according to the terms of the SLA. | |||||||||||||||
dataFormat | int32 | |||||||||||||||
isNullable | true | |||||||||||||||
sourceName | firstresponseslastatus | |||||||||||||||
valueConstrainedToList | true | |||||||||||||||
defaultValue |
|
List of traits for the firstResponseSLAStatus attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "firstresponseslastatus" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10055" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the firstResponseSLAStatus_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "firstResponseSLAStatus" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Enter the date by which a customer service representative has to follow up with the customer on this case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Follow Up By |
description | Enter the date by which a customer service representative has to follow up with the customer on this case. |
dataFormat | dateTime |
isNullable | true |
sourceName | followupby |
List of traits for the followupBy attribute are listed below.
is.dataFormat.date
means.measurement.date
is.dataFormat.time
means.measurement.time
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "followupby" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10057" | integer |
is.dataFormat.time
is.dataFormat.date
This attribute is used for Sample Service Business Processes.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Follow up Task Created |
description | This attribute is used for Sample Service Business Processes. |
dataFormat | boolean |
isNullable | true |
sourceName | followuptaskcreated |
List of traits for the followUpTaskCreated attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "followuptaskcreated" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10058" | integer |
is.dataFormat.boolean
Select the current stage of the service process for the case to assist service team members when they review or transfer a case.
First included in: service/Case (this entity)
Name | Value | ||||||
---|---|---|---|---|---|---|---|
displayName | Case Stage | ||||||
description | Select the current stage of the service process for the case to assist service team members when they review or transfer a case. | ||||||
dataFormat | int32 | ||||||
isNullable | true | ||||||
sourceName | incidentstagecode | ||||||
valueConstrainedToList | true | ||||||
defaultValue |
|
List of traits for the incidentStageCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||
---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "incidentstagecode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10060" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the incidentStageCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "incidentStageCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
For system use only.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Decrementing |
description | For system use only. |
dataFormat | boolean |
isNullable | true |
sourceName | isdecrementing |
List of traits for the isDecrementing attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "isdecrementing" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10062" | integer |
is.dataFormat.boolean
Choose the article that contains additional information or a resolution for the case, for reference during research or follow up with the customer.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Knowledge Base Article |
description | Choose the article that contains additional information or a resolution for the case, for reference during research or follow up with the customer. |
dataFormat | guid |
isNullable | true |
sourceName | kbarticleid |
List of traits for the kbArticleId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "kbarticleid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10064" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows whether the post originated as a public or private message.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Received As |
description | Shows whether the post originated as a public or private message. |
dataFormat | int32 |
isNullable | true |
sourceName | messagetypecode |
valueConstrainedToList | true |
defaultValue |
List of traits for the messageTypeCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation |
---|---|---|---|
default | empty table | any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "messagetypecode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10065" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the messageTypeCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "messageTypeCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Select the priority so that preferred customers or critical issues are handled quickly.
First included in: service/Case (this entity)
Name | Value | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Priority | ||||||||||||
description | Select the priority so that preferred customers or critical issues are handled quickly. | ||||||||||||
dataFormat | int32 | ||||||||||||
isNullable | true | ||||||||||||
sourceName | prioritycode | ||||||||||||
valueConstrainedToList | true | ||||||||||||
defaultValue |
|
List of traits for the priorityCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "prioritycode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10067" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the priorityCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "priorityCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Choose the product associated with the case to identify warranty, service, or other product issues and be able to report the number of incidents for each product.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Product |
description | Choose the product associated with the case to identify warranty, service, or other product issues and be able to report the number of incidents for each product. |
dataFormat | guid |
isNullable | true |
sourceName | productid |
List of traits for the productId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "productid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10069" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Type the serial number of the product that is associated with this case, so that the number of cases per product can be reported.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Serial Number |
description | Type the serial number of the product that is associated with this case, so that the number of cases per product can be reported. |
dataFormat | string |
maximumLength | 100 |
isNullable | true |
sourceName | productserialnumber |
List of traits for the productSerialNumber attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "productserialnumber" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10070" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
maximumLength | "100" | integer |
is.dataFormat.character
is.dataFormat.array
Select an existing case for the customer that has been populated. For internal use only.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Existing Case |
description | Select an existing case for the customer that has been populated. For internal use only. |
dataFormat | guid |
isNullable | true |
sourceName | existingcase |
List of traits for the existingCase attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "existingcase" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10071" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows the status of the resolution time for the case according to the terms of the SLA.
First included in: service/Case (this entity)
Name | Value | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Resolve By SLA Status | |||||||||||||||
description | Shows the status of the resolution time for the case according to the terms of the SLA. | |||||||||||||||
dataFormat | int32 | |||||||||||||||
isNullable | true | |||||||||||||||
sourceName | resolvebyslastatus | |||||||||||||||
valueConstrainedToList | true | |||||||||||||||
defaultValue |
|
List of traits for the resolveBySLAStatus attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "resolvebyslastatus" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10072" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the resolveBySLAStatus_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "resolveBySLAStatus" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Choose an additional customer contact who can also help resolve the case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Responsible Contact |
description | Choose an additional customer contact who can also help resolve the case. |
dataFormat | guid |
isNullable | true |
sourceName | responsiblecontactid |
List of traits for the responsibleContactId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "responsiblecontactid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10074" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Value derived after assessing words commonly associated with a negative, neutral, or positive sentiment that occurs in a social post. Sentiment information can also be reported as numeric values.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Sentiment Value |
description | Value derived after assessing words commonly associated with a negative, neutral, or positive sentiment that occurs in a social post. Sentiment information can also be reported as numeric values. |
dataFormat | double |
maximumValue | 100000000000 |
minimumValue | -100000000000 |
isNullable | true |
sourceName | sentimentvalue |
List of traits for the sentimentValue attribute are listed below.
is.dataFormat.floatingPoint
is.dataFormat.big
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "sentimentvalue" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10075" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "-100000000000" | decimal | |
maximumValue | "100000000000" | decimal |
is.dataFormat.floatingPoint
is.dataFormat.big
Will contain the Influencer score coming from NetBreeze.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Influence Score |
description | Will contain the Influencer score coming from NetBreeze. |
dataFormat | double |
maximumValue | 1000000000 |
minimumValue | 0 |
isNullable | true |
sourceName | influencescore |
List of traits for the influenceScore attribute are listed below.
is.dataFormat.floatingPoint
is.dataFormat.big
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "influencescore" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10076" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "0" | decimal | |
maximumValue | "1000000000" | decimal |
is.dataFormat.floatingPoint
is.dataFormat.big
Select the stage, in the case resolution process, that the case is in.
First included in: service/Case (this entity)
Name | Value | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Service Stage | ||||||||||||
description | Select the stage, in the case resolution process, that the case is in. | ||||||||||||
dataFormat | int32 | ||||||||||||
isNullable | true | ||||||||||||
sourceName | servicestage | ||||||||||||
valueConstrainedToList | true | ||||||||||||
defaultValue |
|
List of traits for the serviceStage attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "servicestage" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10077" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the serviceStage_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "serviceStage" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Select the severity of this case to indicate the incident's impact on the customer's business.
First included in: service/Case (this entity)
Name | Value | ||||||
---|---|---|---|---|---|---|---|
displayName | Severity | ||||||
description | Select the severity of this case to indicate the incident's impact on the customer's business. | ||||||
dataFormat | int32 | ||||||
isNullable | true | ||||||
sourceName | severitycode | ||||||
valueConstrainedToList | true | ||||||
defaultValue |
|
List of traits for the severityCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||
---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "severitycode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10079" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the severityCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "severityCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Last SLA that was applied to this case. This field is for internal use only.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Last SLA applied |
description | Last SLA that was applied to this case. This field is for internal use only. |
dataFormat | guid |
isNullable | true |
sourceName | slainvokedid |
List of traits for the SLAInvokedId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "slainvokedid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10081" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Unique identifier of the social profile with which the case is associated.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Social Profile |
description | Unique identifier of the social profile with which the case is associated. |
dataFormat | guid |
isNullable | true |
sourceName | socialprofileid |
List of traits for the socialProfileId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "socialprofileid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10082" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows whether the case is active, resolved, or canceled. Resolved and canceled cases are read-only and can't be edited unless they are reactivated.
First included in: service/Case (this entity)
Name | Value | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Status | ||||||||||||
description | Shows whether the case is active, resolved, or canceled. Resolved and canceled cases are read-only and can't be edited unless they are reactivated. | ||||||||||||
dataFormat | int32 | ||||||||||||
sourceName | statecode | ||||||||||||
valueConstrainedToList | true | ||||||||||||
defaultValue |
|
List of traits for the stateCode attribute are listed below.
is.dataFormat.integer
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.constrainedList
the values of an attribute are taken from or looked up from a fixed list of possibilities
means.entityState
the attribute represents the current state of the entity.
Parameter | Value | Data type | Explanation |
---|---|---|---|
attribute | Case/(resolvedAttributes)/stateCode | attribute |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "systemrequired" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "statecode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10083" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the stateCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "stateCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Select the case's status.
First included in: service/Case (this entity)
Name | Value | ||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
displayName | Status Reason | ||||||||||||||||||||||||||||||||||||
description | Select the case's status. | ||||||||||||||||||||||||||||||||||||
dataFormat | int32 | ||||||||||||||||||||||||||||||||||||
isNullable | true | ||||||||||||||||||||||||||||||||||||
sourceName | statuscode | ||||||||||||||||||||||||||||||||||||
defaultValue |
|
List of traits for the statusCode attribute are listed below.
is.dataFormat.integer
is.constrainedList.correlated
the values of an attribute are taken from or looked up from a fixed list of possibilities that represent correlated status
does.haveDefault
An attribute has a default value
Parameter | Value | Data type | Explanation | ||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
default |
| any |
is.correlatedWith
the attribute value is correlated with the sourceAttribute
Parameter | Value | Data type | Explanation |
---|---|---|---|
sourceAttribute | "stateCode" | attributeName |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "statuscode" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10085" | integer |
is.dataFormat.integer
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | string |
isReadOnly | true |
List of traits for the statusCode_display attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
means.reference.displayText
is.readOnly
is.addedInSupportOf
Parameter | Value | Data type | Explanation |
---|---|---|---|
inSupportOf | "statusCode" | attributeName | output parameter naming the attribute that is being supported |
is.dataFormat.character
is.dataFormat.array
Choose the subject for the case, such as catalog request or product complaint, so customer service managers can identify frequent requests or problem areas. Administrators can configure subjects under Business Management in the Settings area.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Subject |
description | Choose the subject for the case, such as catalog request or product complaint, so customer service managers can identify frequent requests or problem areas. Administrators can configure subjects under Business Management in the Settings area. |
dataFormat | guid |
isNullable | true |
sourceName | subjectid |
List of traits for the subjectId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "subject" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "subjectid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10087" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows the case number for customer reference and searching capabilities. This cannot be modified.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Case Number |
description | Shows the case number for customer reference and searching capabilities. This cannot be modified. |
dataFormat | string |
maximumLength | 100 |
isNullable | true |
sourceName | ticketnumber |
List of traits for the ticketNumber attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "ticketnumber" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10088" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
maximumLength | "100" | integer |
is.dataFormat.character
is.dataFormat.array
Choose the primary case the current case was merged into.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Master Case |
description | Choose the primary case the current case was merged into. |
dataFormat | guid |
isNullable | true |
sourceName | masterid |
List of traits for the masterId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "masterid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10089" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Choose the parent case for a case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Parent Case |
description | Choose the parent case for a case. |
dataFormat | guid |
isNullable | true |
sourceName | parentcaseid |
List of traits for the parentCaseId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "parentcaseid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10090" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Number of child incidents associated with the incident.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Child Cases |
description | Number of child incidents associated with the incident. |
dataFormat | int32 |
maximumValue | 2147483647 |
minimumValue | 0 |
isNullable | true |
sourceName | numberofchildincidents |
List of traits for the numberOfChildIncidents attribute are listed below.
is.dataFormat.integer
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "numberofchildincidents" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10091" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "0" | decimal | |
maximumValue | "2147483647" | decimal |
is.dataFormat.integer
Tells whether the incident has been merged with another incident.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Internal Use Only |
description | Tells whether the incident has been merged with another incident. |
dataFormat | boolean |
isNullable | true |
sourceName | merged |
List of traits for the merged attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "merged" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10092" | integer |
is.dataFormat.boolean
Tells whether the incident has been routed to queue or not.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Route Case |
description | Tells whether the incident has been routed to queue or not. |
dataFormat | boolean |
isNullable | true |
sourceName | routecase |
List of traits for the routeCase attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "routecase" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10094" | integer |
is.dataFormat.boolean
Enter the date by when the case must be resolved.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Resolve By |
description | Enter the date by when the case must be resolved. |
dataFormat | dateTime |
isNullable | true |
sourceName | resolveby |
List of traits for the resolveBy attribute are listed below.
is.dataFormat.date
means.measurement.date
is.dataFormat.time
means.measurement.time
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "resolveby" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10096" | integer |
is.dataFormat.time
is.dataFormat.date
For internal use only.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | First Response By |
description | For internal use only. |
dataFormat | dateTime |
isNullable | true |
sourceName | responseby |
List of traits for the responseBy attribute are listed below.
is.dataFormat.date
means.measurement.date
is.dataFormat.time
means.measurement.time
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "responseby" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10097" | integer |
is.dataFormat.time
is.dataFormat.date
Tells whether customer service representative has contacted the customer or not.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Customer Contacted |
description | Tells whether customer service representative has contacted the customer or not. |
dataFormat | boolean |
isNullable | true |
sourceName | customercontacted |
List of traits for the customerContacted attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "customercontacted" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10098" | integer |
is.dataFormat.boolean
Indicates if the first response has been sent.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | First Response Sent |
description | Indicates if the first response has been sent. |
dataFormat | boolean |
isNullable | true |
sourceName | firstresponsesent |
List of traits for the firstResponseSent attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "firstresponsesent" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10100" | integer |
is.dataFormat.boolean
Indicates if the case has been escalated.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Is Escalated |
description | Indicates if the case has been escalated. |
dataFormat | boolean |
isNullable | true |
sourceName | isescalated |
List of traits for the isEscalated attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "isescalated" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10102" | integer |
is.dataFormat.boolean
Indicates the date and time when the case was escalated.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Escalated On |
description | Indicates the date and time when the case was escalated. |
dataFormat | dateTime |
isNullable | true |
sourceName | escalatedon |
List of traits for the escalatedOn attribute are listed below.
is.dataFormat.date
means.measurement.date
is.dataFormat.time
means.measurement.time
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "escalatedon" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10104" | integer |
is.dataFormat.time
is.dataFormat.date
Select a primary contact for this case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Contact |
description | Select a primary contact for this case. |
dataFormat | guid |
isNullable | true |
sourceName | primarycontactid |
List of traits for the primaryContactId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "primarycontactid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10105" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows the duration in minutes for which the case was on hold.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | On Hold Time (Minutes) |
description | Shows the duration in minutes for which the case was on hold. |
dataFormat | int32 |
maximumValue | 2147483647 |
minimumValue | -2147483648 |
isNullable | true |
sourceName | onholdtime |
List of traits for the onHoldTime attribute are listed below.
is.dataFormat.integer
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "onholdtime" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10106" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "-2147483648" | decimal | |
maximumValue | "2147483647" | decimal |
is.dataFormat.integer
Contains the date time stamp of the last on hold time.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Last On Hold Time |
description | Contains the date time stamp of the last on hold time. |
dataFormat | dateTime |
isNullable | true |
sourceName | lastonholdtime |
List of traits for the lastOnHoldTime attribute are listed below.
is.dataFormat.date
means.measurement.date
is.dataFormat.time
means.measurement.time
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "lastonholdtime" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10107" | integer |
is.dataFormat.time
is.dataFormat.date
For internal use only.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Resolve By KPI |
description | For internal use only. |
dataFormat | guid |
isNullable | true |
sourceName | resolvebykpiid |
List of traits for the resolveByKPIId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "resolvebykpiid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10108" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
For internal use only.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | First Response By KPI |
description | For internal use only. |
dataFormat | guid |
isNullable | true |
sourceName | firstresponsebykpiid |
List of traits for the firstResponseByKPIId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "firstresponsebykpiid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10109" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows whether terms of the associated entitlement should be decremented or not.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Decrement Entitlement Terms |
description | Shows whether terms of the associated entitlement should be decremented or not. |
dataFormat | boolean |
isNullable | true |
sourceName | decremententitlementterm |
List of traits for the decrementEntitlementTerm attribute are listed below.
is.dataFormat.boolean
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "decremententitlementterm" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10110" | integer |
is.dataFormat.boolean
First included in: service/Case (this entity)
Name | Value |
---|---|
dataFormat | guid |
isNullable | true |
sourceName | entityimageid |
List of traits for the entityImageId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "entityimageid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10112" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Unique identifier of the account with which the case is associated.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Account |
description | Unique identifier of the account with which the case is associated. |
dataFormat | guid |
isNullable | true |
sourceName | accountid |
List of traits for the accountId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "accountid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10116" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Unique identifier of the contact associated with the case.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Contact |
description | Unique identifier of the contact associated with the case. |
dataFormat | guid |
isNullable | true |
sourceName | contactid |
List of traits for the contactId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "contactid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10119" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Exchange Rate |
description | Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency. |
dataFormat | decimal |
maximumValue | 100000000000 |
minimumValue | 1E-10 |
isNullable | true |
sourceName | exchangerate |
List of traits for the exchangeRate attribute are listed below.
is.dataFormat.numeric.shaped
for setting the exact precision and scale of numeric values
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "exchangerate" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10125" | integer |
is.constrained
maximum length or value constraints
Parameter | Value | Data type | Explanation |
---|---|---|---|
minimumValue | "1E-10" | decimal | |
maximumValue | "100000000000" | decimal |
is.dataFormat.numeric.shaped
for setting the exact precision and scale of numeric values
Choose the local currency for the record to make sure budgets are reported in the correct currency.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Currency |
description | Choose the local currency for the record to make sure budgets are reported in the correct currency. |
dataFormat | guid |
isNullable | true |
sourceName | transactioncurrencyid |
List of traits for the transactionCurrencyId attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.linkedEntity.identifier
Marks the attribute(s) that hold foreign key references to a linked (used as an attribute) entity. This attribute is added to the resolved entity to enumerate the referenced entities.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
entityReferences |
| entity | a reference to the constant entity holding the list of entity references |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "transactioncurrencyid" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10126" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows the external party who created the record.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Created By (External Party) |
description | Shows the external party who created the record. |
dataFormat | guid |
isNullable | true |
sourceName | createdbyexternalparty |
List of traits for the createdByExternalParty attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "createdbyexternalparty" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10129" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array
Shows the external party who modified the record.
First included in: service/Case (this entity)
Name | Value |
---|---|
displayName | Modified By (External Party) |
description | Shows the external party who modified the record. |
dataFormat | guid |
isNullable | true |
sourceName | modifiedbyexternalparty |
List of traits for the modifiedByExternalParty attribute are listed below.
is.dataFormat.character
is.dataFormat.big
is.dataFormat.array
is.dataFormat.guid
means.identity.entityId
is.CDS.lookup
The attribute represents a style of lookup in CDS for Applications
Parameter | Value | Data type | Explanation |
---|---|---|---|
style | "single" | string |
is.requiredAtLevel
The requirement level for setting values into this attribute in CDS for Applications or for including this attribute in entities created in CDS for Analytics
Parameter | Value | Data type | Explanation |
---|---|---|---|
level | "none" | string | values can be: 'systemrequired', 'required', 'recommended', 'none' |
is.localized.displayedAs
Holds the list of language specific display text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.localized.describedAs
Holds the list of language specific descriptive text for an object.
Parameter | Value | Data type | Explanation | ||||
---|---|---|---|---|---|---|---|
localizedDisplayText |
| entity | a reference to the constant entity holding the list of localized text |
is.nullable
The attribute value may be set to NULL.
is.CDS.sourceNamed
the unique name that identifies this object in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
name | "modifiedbyexternalparty" | string |
is.CDS.ordered
the column number for an attribute with an entity in CDS for Applications.
Parameter | Value | Data type | Explanation |
---|---|---|---|
ordinal | "10132" | integer |
is.dataFormat.guid
is.dataFormat.character
is.dataFormat.array