getPresence.md

title	description	ms.date	ms.topic	author	ms.author	ms.custom
getPresence (JavaScript API Reference) for Dynamics 365 Channel Integration Framework 2.0 | MicrosoftDocs	Includes reference information such as description, syntax, and parameters for the getPresence method in JavaScript API Reference for Dynamics 365 Channel Integration Framework 2.0.	04/04/2022	reference	gandhamm	mgandham	dyn365-a11y dyn365-developer

getPresence (JavaScript API Reference) for Dynamics 365 Channel Integration Framework 2.0

Returns the presence text of the agent in the client session​.

Syntax

Microsoft.CIFramework.getPresence();

Parameters

None.

Return value

Promise with the presence text of the current agent, as String.

Example

function getPresence() {
                return new Promise((resolve, reject) => {
                    Microsoft.CIFramework.getPresence().then(
                        function (result) {
                            if (result == "FAILED")
                               //your code handling for failure
                            else {
                               //your code for success
                            }
                            return result;
                        },
                        function (error) {
                           // code handling for promise failure
                        });
                });

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