title | description | ms.date | ms.topic | author | ms.author | applies_to | |
---|---|---|---|---|---|---|---|
msdyn_occhannelstateconfiguration Entity Reference | MicrosoftDocs |
Includes schema information and supported messages for the msdyn_occhannelstateconfiguration entity. |
08/18/2020 |
reference |
gandhamm |
mgandham |
|
[!INCLUDEcc-use-with-omnichannel]
Channel State Configuration
Added by: Omnichannel – Base Solution
Message | Web API Operation | SDK Assembly |
---|---|---|
Create | POST [org URI]/api/data/v9.1/msdyn_occhannelconfigurations See Create |
xref:Microsoft.Xrm.Sdk.Messages.CreateRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.Create* |
Delete | DELETE [org URI]/api/data/v9.1/msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) See Delete |
xref:Microsoft.Xrm.Sdk.Messages.DeleteRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.Delete* |
IsValidStateTransition | xref:Microsoft.Crm.Sdk.Messages.IsValidStateTransitionRequest | |
Retrieve | GET [org URI]/api/data/v9.1/msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) See Retrieve |
xref:Microsoft.Xrm.Sdk.Messages.RetrieveRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.Retrieve* |
RetrieveMultiple | GET [org URI]/api/data/v9.1/msdyn_occhannelconfigurations See Query Data |
xref:Microsoft.Xrm.Sdk.Messages.RetrieveMultipleRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.RetrieveMultiple* |
SetState | PATCH [org URI]/api/data/v9.1/msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) Update statecode and statuscode properties. |
xref:Microsoft.Crm.Sdk.Messages.SetStateRequest |
Update | PATCH [org URI]/api/data/v9.1/msdyn_occhannelconfigurations(msdyn_occhannelconfigurationid) See Update |
xref:Microsoft.Xrm.Sdk.Messages.UpdateRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.Update* |
Property | Value |
---|---|
CollectionSchemaName | msdyn_occhannelstateconfigurations |
DisplayCollectionName | Channel State Configurations |
DisplayName | Channel State Configuration |
EntitySetName | msdyn_occhannelstateconfigurations |
IsBPFEntity | False |
LogicalCollectionName | msdyn_occhannelstateconfigurations |
LogicalName | msdyn_occhannelstateconfiguration |
OwnershipType | OrganizationOwned |
PrimaryIdAttribute | msdyn_occhannelstateconfigurationid |
PrimaryNameAttribute | msdyn_name |
SchemaName | msdyn_occhannelstateconfiguration |
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ImportSequenceNumber
- msdyn_autocloseliveworkitemafter
- msdyn_name
- msdyn_occhannelconfigurationid
- msdyn_occhannelstateconfigurationId
- msdyn_ocliveworkitemstate
- msdyn_showconfirmationonsessionclose
- OverriddenCreatedOn
- statecode
- statuscode
- TimeZoneRuleVersionNumber
- UTCConversionTimeZoneCode
Property | Value |
---|---|
Description | Sequence number of the import that created this record. |
DisplayName | Import Sequence Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | importsequencenumber |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
Property | Value |
---|---|
Description | Time duration in minutes after which the work item becomes target for auto closure |
DisplayName | Auto close conversation after |
Format | Duration |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_autocloseliveworkitemafter |
MaxValue | 2147483647 |
MinValue | 0 |
RequiredLevel | None |
Type | Integer |
Property | Value |
---|---|
Description | The name of the custom entity. |
DisplayName | Name |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_name |
MaxLength | 100 |
RequiredLevel | ApplicationRequired |
Type | String |
Property | Value |
---|---|
Description | Unique Identifier of the associated channel configuration |
DisplayName | Channel Configuration |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_occhannelconfigurationid |
RequiredLevel | ApplicationRequired |
Targets | msdyn_occhannelconfiguration |
Type | Lookup |
Property | Value |
---|---|
Description | Unique identifier for entity instances |
DisplayName | Channel State Configuration |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | msdyn_occhannelstateconfigurationid |
RequiredLevel | SystemRequired |
Type | Uniqueidentifier |
Property | Value |
---|---|
Description | State of the conversation where the config is applicable |
DisplayName | Conversation State |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_ocliveworkitemstate |
RequiredLevel | ApplicationRequired |
Type | Picklist |
Value | Label |
---|---|
0 | Open |
1 | Active |
2 | Waiting |
3 | Closed |
4 | Wrap-up |
Property | Value |
---|---|
Description | (Currently unused) |
DisplayName | Show confirmation on session close |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_showconfirmationonsessionclose |
RequiredLevel | ApplicationRequired |
Type | Boolean |
Value | Label |
---|---|
1 | Yes |
0 | No |
DefaultValue: False
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time that the record was migrated. |
DisplayName | Record Created On |
Format | DateOnly |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | overriddencreatedon |
RequiredLevel | None |
Type | DateTime |
Property | Value |
---|---|
Description | Status of the Channel State Configuration |
DisplayName | Status |
IsValidForCreate | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statecode |
RequiredLevel | SystemRequired |
Type | State |
Value | Label | DefaultStatus | InvariantName |
---|---|---|---|
0 | Active | 1 | Active |
1 | Inactive | 2 | Inactive |
Property | Value |
---|---|
Description | Reason for the status of the Channel State Configuration |
DisplayName | Status Reason |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statuscode |
RequiredLevel | None |
Type | Status |
Value | Label | State |
---|---|---|
1 | Active | 0 |
2 | Inactive | 1 |
Property | Value |
---|---|
Description | For internal use only. |
DisplayName | Time Zone Rule Version Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | timezoneruleversionnumber |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
Property | Value |
---|---|
Description | Time zone code that was in use when the record was created. |
DisplayName | UTC Conversion Time Zone Code |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | utcconversiontimezonecode |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- msdyn_occhannelconfigurationidName
- OrganizationId
- OrganizationIdName
- VersionNumber
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the user who created the record. |
DisplayName | Created By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was created. |
DisplayName | Created On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdon |
RequiredLevel | None |
Type | DateTime |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the delegate user who created the record. |
DisplayName | Created By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the user who modified the record. |
DisplayName | Modified By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was modified. |
DisplayName | Modified On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedon |
RequiredLevel | None |
Type | DateTime |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the delegate user who modified the record. |
DisplayName | Modified By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | msdyn_occhannelconfigurationidname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the organization |
DisplayName | Organization Id |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | organizationid |
RequiredLevel | None |
Targets | organization |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | organizationidname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Version Number |
DisplayName | Version Number |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | versionnumber |
MaxValue | 9223372036854775807 |
MinValue | -9223372036854775808 |
RequiredLevel | None |
Type | BigInt |
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.
See msdyn_occhannelconfiguration Entity msdyn_msdyn_occhannelconfiguration_msdyn_occhannelstateconfiguration_occhannelconfigurationid One-To-Many relationship.
Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service
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