| title | description | author | ms.topic | ms.search.keywords | ms.date | ms.author | ms.collection | ms.reviewer |
|---|---|---|---|---|---|---|---|---|
Get started as a reseller of Business Central Online |
Learn about how to get started as a reselling partner of Dynamics 365 Business Central online, how to become a partner, and how to onboard customers. |
jswymer |
conceptual |
administration, tenant, admin, environment |
06/03/2022 |
jswymer |
get-started |
jswymer |
If you want to build your business on [!INCLUDE prod_long] online, you must get set up as a reseller in the Microsoft Partner Center. In this article, we take you through the first steps in your journey.
Becoming a Microsoft partner gives you access to the Microsoft resources needed to sell solutions. The steps in this section below are required to gain access to the programs that enable are intended to help you get set up to sell [!INCLUDE prod_short].
In order to be able to service [!INCLUDE prod_short] licenses and provide help and support to your customers, your company must have a Microsoft Partner ID (MPN ID), and you must enroll in the Cloud Solution Provider (CSP) program.
[!INCLUDE admin-partner-mpn]
[!INCLUDE csp-get-started]
[!INCLUDE csp-admin-users]
Caution
[!INCLUDE admin-partneruser]
For more information, see Delegated Administrator Access to Business Central Online.
When you become a Microsoft Partner Network member, you gain access to membership benefits that can help you build and grow your business. For more information, see Explore your Go-To-Market with Microsoft offers in the Partner Center docs.
As a Dynamics 365 reseller, you benefit from Microsoft's investments in an always up-to-date modern platform, you can bundle recognized apps from the Microsoft commercial marketplace into an offering that fits the needs of your customers, reach more customers by using Microsoft's commercial marketplace to promote your packaged consulting service offerings or customization services, and streamline your own processes and build tools with Power BI, Power Automate, and Power Apps connected to [!INCLUDEprod_short].
The Dynamics 365 Business Central Partner Portal landing site has plenty of material to help you build a practice, go to market, drive readiness, and keep track of upcoming events (requires a partner account).
Microsoft provides marketing assets that you can use to build a business based on Microsoft. For more information, see the following sites:
Specifically for going to market with [!INCLUDE prod_short], Microsoft provides resources and guidance on the Business Applications for small and medium-sized businesses (SMBs) site. For more information, see Business Central Go-To-Market resources.
You can create a trial environment based on content in cdx.transform.microsoft.com.
For more information, see [Preparing Demonstration Environments of [!INCLUDEprod_long]](../administration/demo-environment.md).
When you onboard customers to [!INCLUDE prod_short], you have access to their account as a delegated administrator and can help them get things set up. For more information, see Administration of Business Central Online.
[!INCLUDE csp-connect-customer] [!INCLUDE csp-disconnect-customer]
The default version of [!INCLUDE prod_short] is just that - a default version. In many cases, you'll enhance the default version with apps from the Microsoft commercial marketplace. But you can also customize pages for a profile and change which UI elements are visible. For more information, see Customize Business Central in the business functionality content.
If your customer wants more tweaks, you can create customizations of profiles and pages in code. For more information, see Customizing the User Interface for User Roles in the developer content.
You can also use configuration packages to quickly apply the same settings as usual to new environments.
If your customer decides to start using [!INCLUDE prod_short] to run their business, they must switch to a paid subscription. Both the internal admin and the delegated admin can assign licenses to users in the Microsoft 365 admin center. For more information, see Buy or remove licenses in the Microsoft 365 content.
[!INCLUDE admin-license-trial]
If the customer has tried out [!INCLUDE prod_short] using a pre-configured demonstration company that you have prepared in other ways, they can now sign up for [!INCLUDE prod_short] using their own work or school account so that you can assign the [!INCLUDE prod_short] license to their Microsoft 365 tenant.
You can help them migrate their data from their legacy system. For more information, see Migrate On-Premises Data to Business Central Online.
As a [!INCLUDE prod_short] reselling partner, you are an administrator of your customers' [!INCLUDE prod_short] tenants, and you are the first line of support. This means that you will get requests for support from your customers that you must triage, investigate, and either resolve or escalate to Microsoft.
[!INCLUDE admin-supportplan]
For more information, see Technical Support for Business Central and Managing Technical Support.
As a Business Central reselling partner, you are the administrator of the Business Central tenants of your customers. You are expected to help your customers maintain their solution, including setting the upgrade window, monitoring telemetry, updating customizations, and managing apps.
For more information, see Administration of Business Central Online and The Business Central Administration Center.
Administration of Business Central Online
[Deployment of [!INCLUDEprod_long] on-premises](../deployment/Deployment.md)
Trials and sign-ups for Business Central online
Licensing in Dynamics 365 Business Central
Learn how to partner with indirect providers in the Cloud Solution Provider program
Dynamics 365 Business Central Partner Portal
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