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Can’t launch Firefox Reality again after force close the App #2739

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kaipinglee opened this issue Feb 4, 2020 · 2 comments · Fixed by #2743
Closed

Can’t launch Firefox Reality again after force close the App #2739

kaipinglee opened this issue Feb 4, 2020 · 2 comments · Fixed by #2743
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[QA]:Other issue Valid issues logged by other people than the Softvision QA team. [QA]:Verified fixed Label for QA to mark verified fixed issues

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@kaipinglee
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Configuration

Firefox Reality version: 7.1
Firefox Reality build ID:

Hardware: Vive Focus plus

Steps to Reproduce

  1. Launch Firefox Reality App.
  2. Long press HOME button 10 sec to force close the Firefox Reality App.
  3. Users can't launch Firefox Reality App again unless reboot the HMD.

Current Behavior

Users can’t launch Firefox Reality again after force close the App.
Please refer to the attached video:
https://drive.google.com/open?id=1OYf824kHAR8seKQ3mtRU587X_s30QwRV

Expected Behavior

Users can launch Firefox Reality after force close the App.

Possible Solution

Context

Error Logs and Stack Traces

https://drive.google.com/open?id=181hIcT4K_a7y33Tt00rO8HhEi7JrpMO_

@Softvision-GeluHaiduc
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I managed to reproduce the issue on the production version as well (FxR V8 RC5). It is also reproducible in the latest master build of Firefox Reality version 9-40341450 (ade4895).
If the app is force killed using the adb command (adb shell am force-stop org.mozilla.vrbrowser) the issue is not reproducible. The issue is also not reproducible with other apps on the device.

@Softvision-GeluHaiduc
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We have verified that this issue is no longer reproducible with the latest Firefox Reality version 8.1 (a0fcc8a) installed on the HTC Vive Focus and HTC Vive Focus Plus headsets.
Now, the users can launch the Firefox Reality app after force closing it by pressing the Vive button for more than 10 seconds.

@Softvision-GeluHaiduc Softvision-GeluHaiduc added the [QA]:Verified fixed Label for QA to mark verified fixed issues label Feb 7, 2020
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Labels
[QA]:Other issue Valid issues logged by other people than the Softvision QA team. [QA]:Verified fixed Label for QA to mark verified fixed issues
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3 participants