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Update md contents
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hsurf22 committed Sep 20, 2019
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Showing 20 changed files with 134 additions and 129 deletions.
6 changes: 3 additions & 3 deletions src/components/DecisionTree/DecisionTree.scss
@@ -1,4 +1,4 @@
@import "~@/scss/GlobalVariables";
@import '~@/scss/GlobalVariables';

.show-button {
opacity: 0;
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top: auto;
bottom: auto;
&::before {
content: "";
content: '';
position: absolute;
height: 1px;
width: 20px;
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transform: rotate(45deg);
}
&::after {
content: "";
content: '';
position: absolute;
height: 1px;
width: 20px;
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32 changes: 19 additions & 13 deletions src/components/DecisionTree/components/MdContainer/MdContainer.scss
@@ -1,4 +1,4 @@
@import "~@/scss/GlobalVariables";
@import '~@/scss/GlobalVariables';

.md-container .dynamic-content {
div,
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color: blue;
}

strong {
font-size: 12px;
font-weight: 500;
}

p {
font-size: 13px;
font-weight: 300;
}

h2 {
font-size: 20px;
font-weight: 300;
font-weight: 500;
line-height: 27px;
margin-bottom: 20px;
}

h4 {
font-size: 16px;
font-weight: 300;
font-weight: 400;
line-height: 22px;
margin-bottom: 20px;
margin-top: 20px;
//border-left: 5px solid #d2d2d2;
//padding-left: 10px;
border: 15px solid #efefef;
padding: 12px;
border-left: 4px solid #e6e6e6;
padding-left: 10px;
}

h5 {
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li {
margin-left: 20px;
padding-left: 5px;
padding-left: 0;
font-size: 13px;
font-weight: 300;
margin-bottom: 13px;
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}

ol {
li {
> li {
//font-size: 15px;
margin-bottom: 10px;
> p {
//font-size: 15px;
margin-left: 5px;
}
ul {
margin-top: 5px;
li {
margin-bottom: 7px;
list-style-type: disc;
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}
}
}

strong {
font-weight: 500;
}
}
2 changes: 1 addition & 1 deletion src/data/DecisionTree/md/_Access_phrase.md
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1. Check each word against [the complete list of words](https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt) used in mnemonic phrases. You may be spelling one wrong.
2. Make sure you’re listing the words in the correct order.
3. Check the phrase against the original wallet you generated it from (MEWconnect, MetaMask, etc). If you generated it on MEW, ignore this step.
4. If that doesn’t solve your issue, it’s likely your phrase is wrong, in which case there is nothing we can do. If you disagree, feel free to reach out to us with as much info as possible about your situation. **But do not send us your mnemonic phrase!**
4. If that doesn’t solve your issue, it’s likely your phrase is wrong, in which case there is nothing we can do. If you disagree, feel free to reach out to us with as much info as possible about your situation. <strong>But do not send us your mnemonic phrase!</strong>

* * *

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8 changes: 4 additions & 4 deletions src/data/DecisionTree/md/_Find_MEWconnect.md
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1. The ‘Ethereum’ network

- Check the Ropsten network to see if that shows your familiar address.
- If not, please try restoring your old wallet with your 24 word recovery phrase.
- Check the Ropsten network to see if that shows your familiar address.
- If not, please try restoring your old wallet with your 24 word recovery phrase.

2. The ‘Ropsten’ network

- Check the Ethereum network to see if that shows your familiar address.
- If not, please try restoring your old wallet with the 24 word recovery phrase.
- Check the Ethereum network to see if that shows your familiar address.
- If not, please try restoring your old wallet with the 24 word recovery phrase.

3. Still doesn’t help? Reach out to us with more information.

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2 changes: 1 addition & 1 deletion src/data/DecisionTree/md/_Find_Trezor.md
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1. Make sure you’re using a recommended browser, such as Brave or Google Chrome.
2. <p>Check that you’re on the correct derivation path, generally Ethereum.</p>
<note>If you need further explanation about HD paths, feel free to [read our Medium article](https://medium.com/myetherwallet/hd-wallets-and-derivation-paths-explained-865a643c7bf2).</note>
<note>If you need further explanation about HD paths, feel free to <a href="https://medium.com/myetherwallet/hd-wallets-and-derivation-paths-explained-865a643c7bf2">read our Medium article</a>.</note>
3. Check that your pop-up blocker is turned off for our site.
4. Check that you’re on the most recent version of MEW, 5.1.2 or above.
5. Check that your device is upgraded to its most recent firmware.
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2 changes: 1 addition & 1 deletion src/data/DecisionTree/md/_Find_key.md
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2. Search your computer for a ‘UTC’ file that you might have made when generating your wallet for the first time. It will require a password, so make your best guess.
3. If that doesn’t solve your issue, reach out to us with as much info as possible about your situation. **But do not send us your private key!**

#### Please keep in mind we cannot recover private keys.
**Please keep in mind we cannot recover private keys.**

* * *

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2 changes: 1 addition & 1 deletion src/data/DecisionTree/md/_Find_other.md
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1. Make sure you’re using a recommended browser, such as Brave or Google Chrome.
2. <p>Check that you’re on the correct derivation path, generally Ethereum.</p>
<note>If you need further explanation about HD paths, feel free to [read our Medium article](https://medium.com/myetherwallet/hd-wallets-and-derivation-paths-explained-865a643c7bf2).</note>
<note>If you need further explanation about HD paths, feel free to <a href="https://medium.com/myetherwallet/hd-wallets-and-derivation-paths-explained-865a643c7bf2">read our Medium article</a>.</note>
3. Check that your device is upgraded to its most recent firmware.
4. Check that you’re on the most recent version of MEW, 5.1.2 or above.
5. If that doesn’t solve your issue, reach out to us with as much info as possible about your situation.
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10 changes: 6 additions & 4 deletions src/data/DecisionTree/md/_Forgot_pass_access.md
Expand Up @@ -3,12 +3,14 @@
#### If you're having trouble remembering your password, follow these steps:

1. Please go through the recovery process to restore your wallet with the 24 word mnemonic phrase that was provided when backing up your wallet.

2. If you did not back up your wallet, there is no way to recover it.

3. <p>If your mnemonic phrase is not working on our site, please make sure that you try all of the steps outlined below:</p>
<ul>
<li>Check each word against [the complete list of words](https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt) used in mnemonic phrases. You may be spelling one wrong.</li>
<li>Make sure you’re listing the words in the correct order.</li>
</ul>
<ul>
<li>Check each word against <a href="https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt">the complete list of words</a> used in mnemonic phrases. You may be spelling one wrong.</li>
<li>Make sure you’re listing the words in the correct order.</li>
</ul>

4. Still doesn’t help? Reach out to us with more information.

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18 changes: 9 additions & 9 deletions src/data/DecisionTree/md/_Funds_network.md
Expand Up @@ -4,21 +4,21 @@

**Ledger uses a different derivation path and application on the device for each separate blockchain.**

- Please make sure you are connected to the correct app on your Ledger and the correct network on MEW (in the upper right-hand corner of your wallet dashboard).
- Please make sure you are connected to the correct app on your Ledger and the correct network on MEW (in the upper right-hand corner of your wallet dashboard).

#### Using Another Wallet

**1. When I access my wallet, I can change the network in the upper right-hand corner of my wallet dashboard.**

- Please make sure you are connected to the correct network on MEW.
- Please make sure you are connected to the correct network on MEW.

**2. When I access my wallet, I cannot change the network in the upper right-hand corner of my wallet dashboard.**

- Access MEW offline through your recovery method (mnemonic phrase or private key) to connect to the appropriate network.
- This should allow you to interact with your funds.
- Access MEW offline through your recovery method (mnemonic phrase or private key) to connect to the appropriate network.
- This should allow you to interact with your funds.


- Use a blockchain-appropriate explorer for an accurate depiction of your holdings, like gastracker.io for ETC funds.
- Use a blockchain-appropriate explorer for an accurate depiction of your holdings, like gastracker.io for ETC funds.

#### Other

Expand All @@ -30,9 +30,9 @@

#### Contact Form:

- Email us at support@myetherwallet.com
- Email us at support@myetherwallet.com

- <p>Include a detailed description of the issue.</p>
<note>Please include as many details as possible, such as phone / computer model, OS number, version of the app / site you are using, browser version etc.</note>
- <p>Include a detailed description of the issue.</p>
<note>Please include as many details as possible, such as phone / computer model, OS number, version of the app / site you are using, browser version etc.</note>

- Attach screenshots (optional)
- Attach screenshots (optional)
48 changes: 24 additions & 24 deletions src/data/DecisionTree/md/_Given_hash.md
@@ -1,43 +1,43 @@
## I Was Given a Transaction Hash

#### Search your hash on EthVM
#### Search your hash on Etherscan.io

1. It says ‘Not Found’

- Your transaction never posted, it did not make it through.
Try again with a higher gas price & limit.
- Your transaction never posted, it did not make it through.
Try again with a higher gas price & limit.

2. It says it ‘Failed’

- Because I ran **‘Out of Gas’**
- ETH is required for all transactions in the form of gas.
- We recommend having .01 ETH to cover this cost.
- Because I ran **‘Out of Gas’**
- ETH is required for all transactions in the form of gas.
- We recommend having .01 ETH to cover this cost.

- Because of **‘Insufficient Funds’**
- You did not allow a high enough gas limit from your sending wallet.
- Try raising your gas limit to 100,000 and sending the transaction again.
- Excess gas will not be used by the transaction.
- Because of **‘Insufficient Funds’**
- You did not allow a high enough gas limit from your sending wallet.
- Try raising your gas limit to 100,000 and sending the transaction again.
- Excess gas will not be used by the transaction.

- Because it was **‘Reverted’**
- When a transaction gives the 'Reverted' error code, it is referring to an issue with the contract itself.
- This is unrelated to MEW.
- Either you are trying to do something that the contract does not support, or the contract itself is the cause.
- We are not affiliated with any tokens or contracts, so if you receive this error please reach out to the support team for the token contract. Links for token support teams can usually be found via EthVM.io or through a google search. (Make sure you're on the right websites, because there are a lot of fake phishing sites out there!).
- Because it was **‘Reverted’**
- When a transaction gives the 'Reverted' error code, it is referring to an issue with the contract itself.
- This is unrelated to MEW.
- Either you are trying to do something that the contract does not support, or the contract itself is the cause.
- We are not affiliated with any tokens or contracts, so if you receive this error please reach out to the support team for the token contract. Links for token support teams can usually be found via Etherscan.io or through a google search. (Make sure you're on the right websites, because there are a lot of fake phishing sites out there!).

- It says **‘Success’**
- If the explorer is showing the transaction as a success, it’s likely that you need to [add your funds as a custom token](https://kb.myetherwallet.com/en/tokens/how-to-add-custom-token/).
- If you’re looking for ETH, double-check the address and try connecting to other ETH networks.
- It says **‘Success’**
- If the explorer is showing the transaction as a success, it’s likely that you need to [add your funds as a custom token](https://kb.myetherwallet.com/en/tokens/how-to-add-custom-token/).
- If you’re looking for ETH, double-check the address and try connecting to other ETH networks.

3. Other

- Please reach out to us with as much information as possible so we may further assist you.
- Refer to the contact form below.
- Please reach out to us with as much information as possible so we may further assist you.
- Refer to the contact form below.

* * *

#### Contact Form:

- Email us at support@myetherwallet.com
- <p>Include a detailed description of the issue.</p>
<note>Please include as many details as possible, such as phone / computer model, OS number, version of the app / site you are using, browser version etc.</note>
- Attach screenshots (optional)
- Email us at support@myetherwallet.com
- <p>Include a detailed description of the issue.</p>
<note>Please include as many details as possible, such as phone / computer model, OS number, version of the app / site you are using, browser version etc.</note>
- Attach screenshots (optional)
8 changes: 4 additions & 4 deletions src/data/DecisionTree/md/_No_hash.md
@@ -1,18 +1,18 @@
## I Do Not Have My Transaction Hash

#### Search your public address on EthVM.io to find your most recent transactions.
#### Search your public address on Etherscan.io to find your most recent transactions.

It’s possible one of these is the transaction you’re looking for. This is how you will find the transaction hash.

* * *

#### 1. The transaction I’m looking for is in this list

- If the explorer is showing the transaction as a success, please reach out to the receiving wallet as to why you can’t see your funds.
- If the explorer is showing the transaction as a success, please reach out to the receiving wallet as to why you can’t see your funds.

* * *

#### 2. The transaction I’m looking for is not in this list

- Your transaction never posted, it did not make it through.
- Try again with a higher gas price & limit.
- Your transaction never posted, it did not make it through.
- Try again with a higher gas price & limit.
18 changes: 8 additions & 10 deletions src/data/DecisionTree/md/_Notgiven_hash.md
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* * *

#### Search your public address on EthVM.io to find your most recent transactions.
#### Search your public address on Etherscan.io to find your most recent transactions.

It’s possible one of these is the transaction you’re looking for. This is how you will find the transaction hash.
<br>
<br>

* * *

#### 1. The transaction I’m looking for is in this list
1. The transaction I’m looking for is in this list

- If the explorer is showing the transaction as a success, please refer to the previous section **"I was given a transaction hash"**.

* * *
- If the explorer is showing the transaction as a success, please refer to the previous section **"I was given a transaction hash"**.

#### 2. The transaction I’m looking for is not in this list
2. The transaction I’m looking for is not in this list

- Your transaction never posted, it did not make it through.
- Please check with the sending wallet as to why the transaction didn't make it.
- Your transaction never posted, it did not make it through.
- Please check with the sending wallet as to why the transaction didn't make it.
12 changes: 6 additions & 6 deletions src/data/DecisionTree/md/_Recognize_address.md
@@ -1,17 +1,17 @@
## My Funds are Missing

#### Check your public address on EthVM for a full list of recent activity
#### Check your public address on Etherscan.io for a full list of recent activity

1. It all looks familiar.

- If everything looks in order, but you’re missing funds, please reach out to us for further information.
- Refer to the contact form at the end of the page.
- If everything looks in order, but you’re missing funds, please reach out to us for further information.
- Refer to the contact form at the end of the page.

2. It looks very unfamiliar!

- If you’re seeing unfamiliar transactions, it’s possible that your wallet has been compromised.
- Please think back to your most recent actions.
- Did you enter your key on any sites, or access your wallet from an unsecure location?
- If you’re seeing unfamiliar transactions, it’s possible that your wallet has been compromised.
- Please think back to your most recent actions.
- Did you enter your key on any sites, or access your wallet from an unsecure location?

<note>
**We cannot recover funds, reverse transactions, or locate the IP of any wallet address. We are an empty, client-side interface used to interact with the Ethereum blockchain, but we do not control the blockchain.
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