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Add Facebook messenger chat link or support page #14

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shawaj opened this issue Jan 19, 2021 · 3 comments
Closed

Add Facebook messenger chat link or support page #14

shawaj opened this issue Jan 19, 2021 · 3 comments

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@shawaj
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shawaj commented Jan 19, 2021

Similar to what is on http://nebra.com

Image:
blue_large_hover@2x-95177a19ef767f184c753ee13cf4eb051590a88e470ada1287f42c735690c777

Links to https://m.me/1469008860077745?ref=messenger_commerce_1163199097047119_https://www.nebra.com/collections/helium-hotspot-miners-hnt

@shawaj
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shawaj commented Jan 19, 2021

Also possibly add contact form etc

@ryanteck
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Hmm, the only thing with this could be rather than people reading the guides I can see them being lazy and messaging asking questions which would be in the docs?

We did talk about the support link being https://nebra.io/helium-support , could be better to put it on that maybe?

Not sure if I'm thinking wrong though so ignore me if I am.

@shawaj
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shawaj commented Jan 19, 2021

@ryanteck yeah good point actually, I hadn't thought of that. I think you are right. Lets have a support page that pushes people to read the docs etc first and use the search functionality.

@JohnWhiting I have added a short URL https://nebra.io/helium-support that points to https://helium.nebra.com/support - the page doesn't link to anything just yet as we haven't populated the page but will do

@shawaj shawaj changed the title Add Facebook messenger chat link Add Facebook messenger chat link or support page Jan 31, 2021
@shawaj shawaj closed this as completed in 5c162a9 Feb 1, 2021
shawaj added a commit that referenced this issue Nov 5, 2021
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