chore: Create github issue and pull request templates

.github/issue_template.md

@@ -0,0 +1,66 @@
+## Prerequisites
+
+- We realize there is a lot of data requested here. We ask only that you do your best to provide as much information as possible so we can better help you.
+- Read the [contributing guidelines](https://github.com/Netflix/pollyjs/blob/master/CONTRIBUTING.md).
+- Ensure the issue isn't already reported.
+- Should be reproducible with the latest @pollyjs package versions.
+
+> _Delete the above section and the instructions in the sections below before submitting_
+
+## Description
+
+If this is a feature request, explain why it should be added. Specific use-cases are best.
+
+For bug reports, please provide as much _relevant_ info as possible.
+
+### Shareable Source
+
+```js
+// Avoid posting hundreds of lines of source code.
+// Edit to just the relevant portions.
+```
+
+### Error Message & Stack Trace
+
+```
+COPY THE ERROR MESSAGE, INCLUDING STACK TRACE HERE
+```
+
+### Config
+
+Copy the config used to setup the Polly instance:
+
+```js
+new Polly('Recording Name', {
+  // config...
+});
+```
+
+### Dependencies
+
+Copy the @pollyjs dependencies from `package.json`:
+
+```json
+{
+  "@pollyjs/core": "latest",
+  "@pollyjs/adapter-x": "latest",
+  "@pollyjs/persister-x": "latest"
+}
+```
+
+## Relevant Links
+
+- If your project is public, link to the repo so we can investigate directly.
+- **BONUS POINTS:** Create a [minimal reproduction](http://stackoverflow.com/help/mcve) and upload it to GitHub. This will get you the fastest support.
+
+## Environment
+
+Tell us which operating system you are using, as well as which versions of Node.js and npm/yarn. If applicable, include the browser and the corresponding version.
+
+Run the following to get it quickly:
+
+```
+node -e "var os=require('os');console.log('Node.js ' + process.version + '\n' + os.platform() + ' ' + os.release())"
+npm --version
+yarn --version
+```

.github/pull_request_template.md

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+<!--- Provide a general summary of your changes in the Title above -->
+
+## Description
+
+<!--- Describe your changes in detail -->
+
+## Motivation and Context
+
+<!---
+  Why is this change required? What problem does it solve?
+
+  If it fixes an open issue, please link to the issue here.
+-->
+
+## Types of Changes
+
+<!---
+  What types of changes does your code introduce? Put an `x` in all the boxes that apply:
+-->
+
+- [ ] Bug fix (non-breaking change which fixes an issue)
+- [ ] New feature (non-breaking change which adds functionality)
+- [ ] Breaking change (fix or feature that would cause existing functionality to change)
+
+## Checklist
+
+<!---
+  Go over all the following points, and put an `x` in all the boxes that apply.
+
+  If you're unsure about any of these, don't hesitate to ask. We're here to help!
+-->
+
+- [ ] I have added tests to cover my changes.
+- [ ] My change requires a change to the documentation.
+- [ ] I have updated the documentation accordingly.
+- [ ] My code follows the code style of this project.
+- [ ] My commits and the title of this PR follow the [Conventional Commits Specification](https://www.conventionalcommits.org).
+- [ ] I have read the [contributing guidelines](https://github.com/Netflix/pollyjs/blob/master/CONTRIBUTING.md).

CONTRIBUTING.md

@@ -50,6 +50,13 @@ changes.
 yarn docs:serve
 ```
 
+## Conventional Commits
+
+Lerna depends on the use of the [Conventional Commits Specification](https://conventionalcommits.org/)
+to determine the version bump and generate CHANGELOG.md files. Make sure your
+commits and the title of your PRs follow the spec. A pre-commit hook and CI test
+have been added to further enforce this requirement.
+
 ## Tips for Getting Your Pull Request Accepted
 
 1. Make sure all new features are tested and the tests pass.