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Some times, users chose the "Contact support" link to report issues specific to the package ( like issues with the package installation or documentation) instead of chosing "Contact Owner"
Having a help text 9 ( preferably in bold and highlighted) in "Contact support" form to re-direct users might help.
Also, as Tim suggested, moving up "Contact owners" link above "Report abuse" will also help in easy discovery,
The text was updated successfully, but these errors were encountered:
From: Tim Lovell-Smith [mailto:notifications@github.com]
Sent: Thursday, November 14, 2013 3:04 PM
To: NuGet/NuGetGallery; NuGet/NuGetGallery
Subject: Re: [NuGetGallery] Add more description in "Contact Support" form (#1425)
Some times, users chose the "Contact support" link to report issues specific to the package ( like issues with the package installation or documentation) instead of chosing "Contact Owner"
Having a help text 9 ( preferably in bold and highlighted) in "Contact support" form to re-direct users might help.
Also, as Tim suggested, moving up "Contact owners" link above "Report abuse" will also help in easy discovery,
The text was updated successfully, but these errors were encountered: