MS bot with Ms teams channel gives 400 error #124

rjgmail88 · 2018-06-14T19:02:42Z

I have V3 BOT with Microsoft teams channel. I see following sporadic issue where it seems like teams is failing send response back to bot via serviceURL

Error: POST to 'https://smba.trafficmanager.net/amer-client-ss.msg/v3/conversations/a%3A1qNZgTUu4ASGZkGKPYDtZque7ucUYmAuWHi7pVx2qfw7gtuHtEUybWEJnQDeZl31zAcglGMyoxKUik-VOpLKqGXop4UFTiQ70NZzkj49LHhNSeVlYFnJTCAjVVFtoViDt/activities/1529002753254' failed: [400] Bad Request
    at Request._callback (D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\ChatConnector.js:559:46)
    at Request.self.callback (D:\home\site\wwwroot\node_modules\request\request.js:186:22)
    at emitTwo (events.js:126:13)
    at Request.emit (events.js:214:7)
    at Request.<anonymous> (D:\home\site\wwwroot\node_modules\request\request.js:1163:10)
    at emitOne (events.js:116:13)
    at Request.emit (events.js:211:7)
    at IncomingMessage.<anonymous> (D:\home\site\wwwroot\node_modules\request\request.js:1085:12)
    at Object.onceWrapper (events.js:313:30)
    at emitNone (events.js:111:20)
    at IncomingMessage.emit (events.js:208:7)
    at endReadableNT (_stream_readable.js:1055:12)
    at _combinedTickCallback (internal/process/next_tick.js:138:11)
    at process._tickDomainCallback (internal/process/next_tick.js:218:9)
``

The text was updated successfully, but these errors were encountered:

billbliss · 2018-06-14T20:42:26Z

@rjgmail88 what's the AppId of your bot?

rjgmail88 · 2018-06-15T03:31:16Z

There are 2 BOTS. Above error is for BOT ID#984ede7e-bc35-4767-a19b-60a2d6c5e4be
Another bot is bc6873dc-1736-40be-98cc-b55df64647b4

rjgmail88 · 2018-06-15T15:11:51Z

Has anything change ? I am seeing 502 and bot is completely down in production. Please advice asap if you can. We have a outage.

Error: POST to 'https://smba.trafficmanager.net/amer-client-ss.msg/v3/conversations/a%3A1qNZgTUu4ASGZkGKPYDtZque7ucUYmAuWHi7pVx2qfw7gtuHtEUybWEJnQDeZl31zAcglGMyoxKUik-VOpLKqGXop4UFTiQ70NZzkj49LHhNSeVlYFnJTCAjVVFtoViDt/activities/1529075330199' failed: [**502**] Bad Gateway

billbliss · 2018-06-15T16:20:11Z

Checking on it now. We are seeing increased 5xx errors at this time.

rjgmail88 · 2018-06-15T20:45:46Z

Any updates?

rjgmail88 · 2018-06-15T20:47:26Z

Our production bot is down over 8 hours. Please let me know if this is going to take long to fix so I can have some communication plan for the business.

rjgmail88 · 2018-06-18T04:41:47Z

Please update us on this.

rjgmail88 · 2018-06-19T03:40:09Z

@billbliss

billbliss · 2018-06-20T03:11:40Z

I have been communicating with Andrea Martini on this and he said this particular issue seems to be resolved.

rjgmail88 · 2018-06-20T20:22:50Z

Error: POST to 'https://smba.trafficmanager.net/amer-client-ss.msg/v3/conversations/a%3A1hBGKzVwG1NG4tAyQeS7mKg4mNeYErz4rl2vJjNxIGQZJMy1eAiBBuKlPn-1w7-E2OwwB4Bm1imay1xLgRhMOrLRci2rzO1HZu6VUdNRNd0yVuGhgQfJPi02OyL71hJgr/activities/1529526049208' failed: [502] Bad Gateway

I am seeing this again today. Is there any permanent fix for this ? How should we handle this for productions bots ?

rjgmail88 · 2018-07-03T16:10:30Z

I am seeing this again today. Is there any permanent fix for this ? How should we handle this for productions bots ?

rjgmail88 · 2018-07-03T16:20:00Z

Here is the conversation Id
"conversationId" : "a:1qNZgTUu4ASGZkGKPYDtZque7ucUYmAuWHi7pVx2qfw7gtuHtEUybWEJnQDeZl31zAcglGMyoxKUik-VOpLKqGXop4UFTiQ70NZzkj49LHhNSeVlYFnJTCAjVVFtoViDt"

and error

Error: POST to 'https://smba.trafficmanager.net/amer/v3/conversations/a%3A1qNZgTUu4ASGZkGKPYDtZque7ucUYmAuWHi7pVx2qfw7gtuHtEUybWEJnQDeZl31zAcglGMyoxKUik-VOpLKqGXop4UFTiQ70NZzkj49LHhNSeVlYFnJTCAjVVFtoViDt/activities/1530634672666' failed: [502] Bad Gateway

    at AppInsightsAsyncCorrelatedErrorWrapper.ZoneAwareError (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:811:33)

    at new AppInsightsAsyncCorrelatedErrorWrapper (D:\home\site\wwwroot\node_modules\applicationinsights\out\AutoCollection\CorrelationContextManager.js:193:18)

    at Request._callback (D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\ChatConnector.js:647:46)

    at Request.self.callback (D:\home\site\wwwroot\node_modules\request\request.js:185:22)

    at ZoneDelegate.invokeTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:275:35)

    at Zone.runTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:151:47)

    at Request.ZoneTask.invoke (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:345:33)

    at emitTwo (events.js:126:13)

    at Request.emit (events.js:214:7)

    at Request.<anonymous> (D:\home\site\wwwroot\node_modules\request\request.js:1157:10)

    at ZoneDelegate.invokeTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:275:35)

    at Zone.runTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:151:47)

    at Request.ZoneTask.invoke (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:345:33)

    at emitOne (events.js:116:13)

    at Request.emit (events.js:211:7)

    at IncomingMessage.<anonymous> (D:\home\site\wwwroot\node_modules\request\request.js:1079:12)

    at Object.onceWrapper (events.js:313:30)

    at ZoneDelegate.invokeTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:275:35)

    at Zone.runTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:151:47)

    at IncomingMessage.ZoneTask.invoke (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:345:33)

    at emitNone (events.js:111:20)

rjgmail88 · 2018-07-06T15:16:52Z

@billbliss , can you let us know if you are not managing this ? Can you route us to correct team ?

rjgmail88 · 2018-07-13T20:25:40Z

Error: POST to 'https://smba.trafficmanager.net/amer/v3/conversations/a%3A1iW4wvOYbpsOa0fRviAt7tkak6uCn2ntSALF3V_EIkKLFpG92XFACmCu0r0d2vhp6l_UGX6vDIR86y74Oolw--daWsVyV5dzDEWfD8yeamr58T1zwqWCBiYSGHvewNC90/activities/1531511292475' failed: [400] Bad Request

rjgmail88 · 2018-07-13T20:25:52Z

Still seeing this issue.

rjgmail88 · 2018-07-15T00:44:33Z

I am getting 502 today.

Error: POST to 'https://smba.trafficmanager.net/amer/v3/conversations/a%3A1iW4wvOYbpsOa0fRviAt7tkak6uCn2ntSALF3V_EIkKLFpG92XFACmCu0r0d2vhp6l_UGX6vDIR86y74Oolw--daWsVyV5dzDEWfD8yeamr58T1zwqWCBiYSGHvewNC90/activities/1531615376540' failed: [502] Bad Gateway
at AppInsightsAsyncCorrelatedErrorWrapper.ZoneAwareError (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:811:33)
at new AppInsightsAsyncCorrelatedErrorWrapper (D:\home\site\wwwroot\node_modules\applicationinsights\out\AutoCollection\CorrelationContextManager.js:193:18)
at Request._callback (D:\home\site\wwwroot\node_modules\botbuilder\lib\bots\ChatConnector.js:647:46)
at Request.self.callback (D:\home\site\wwwroot\node_modules\request\request.js:185:22)
at ZoneDelegate.invokeTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:275:35)
at Zone.runTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:151:47)
at Request.ZoneTask.invoke (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:345:33)
at emitTwo (events.js:126:13)
at Request.emit (events.js:214:7)
at Request. (D:\home\site\wwwroot\node_modules\request\request.js:1157:10)
at ZoneDelegate.invokeTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:275:35)
at Zone.runTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:151:47)
at Request.ZoneTask.invoke (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:345:33)
at emitOne (events.js:116:13)
at Request.emit (events.js:211:7)
at IncomingMessage. (D:\home\site\wwwroot\node_modules\request\request.js:1079:12)
at Object.onceWrapper (events.js:313:30)
at ZoneDelegate.invokeTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:275:35)
at Zone.runTask (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:151:47)
at IncomingMessage.ZoneTask.invoke (D:\home\site\wwwroot\node_modules\zone.js\dist\zone-node.js:345:33)
at emitNone (events.js:111:20)

andregouveia8 · 2018-08-14T10:41:39Z

I have the same issue.. On my webchat channel works fine, but on microsoft teams channel im getting this error 400... 🤒

gnarsiMSFT · 2018-08-14T17:30:04Z

@andregouveia8 Can you please let me know the timestamp when you saw the issue and bot ID to check on this?

OptimusRhine · 2018-08-20T17:23:45Z

~~@gnarsiMSFT I'm also seeing this issue as of about a week and a half ago.~~

Nevermind, I see that this is thread is specifically around MSTeams. Please ignore.

mohyt · 2018-09-07T03:33:11Z

I am getting the same issue, I am using botbuilder-teams: 0.2.1.

billbliss · 2018-09-07T18:12:33Z

@mohyt what's your bot ID? We'll look for it in the logs.

nguyendn · 2019-02-07T22:27:31Z

It works before but recently we have a lot of 400 errors

Error: POST to 'https://smba.trafficmanager.net/apac/v3/conversations' failed: [400] Bad Request

Steps:

Our client install our app

conversation update {"membersAdded":[{"id":"28:f56a1d76-2630-4200-bedc-fdff8a7672a6"}],"type":"conversationUpdate","timestamp":"2019-02-07T21:45:59.192Z","sourceEvent":{"team":{"id":"19:1290d5cafeb545a1ae683b8e6eec09fe@thread.skype","name":"TINYpulse Feed","aadGroupId":"362c5f09-f9f7-49bc-8ad5-895d3a8761a4"},"eventType":"teamMemberAdded","tenant":{"id":"1c3db24c-912d-4296-84ba-bafb8be4125d"}},"text":"","attachments":[],"entities":[],"address":{"id":"f:60079a89-a289-3435-178f-1f2ed003c107","channelId":"msteams","user":{"id":"29:1CLzSsI--OmPNzfe-l-n2n3HsJoyCOWqkADFyH37FOYf09YTngl74QwUbdxs--XoUbjW4xxPs__jZl4C6_Q7Amg","aadObjectId":"17cd9c0d-234a-4846-9c28-fcb385e50a8e"},"conversation":{"isGroup":true,"conversationType":"channel","id":"19:1290d5cafeb545a1ae683b8e6eec09fe@thread.skype"},"bot":{"id":"28:f56a1d76-2630-4200-bedc-fdff8a7672a6","name":"tinypulse"},"serviceUrl":"https://smba.trafficmanager.net/apac/"},"source":"msteams","agent":"botbuilder","user":{"id":"29:1CLzSsI--OmPNzfe-l-n2n3HsJoyCOWqkADFyH37FOYf09YTngl74QwUbdxs--XoUbjW4xxPs__jZl4C6_Q7Amg","aadObjectId":"17cd9c0d-234a-4846-9c28-fcb385e50a8e"}}

And then when we send a welcome message to { id: '28:f56a1d76-2630-4200-bedc-fdff8a7672a6' }
it raises 400 error

Our App ID is f56a1d76-2630-4200-bedc-fdff8a7672a6
The code is:

let teams = require("botbuilder-teams");
let builder = require("botbuilder");
let teams = require("botbuilder-teams");
let connector = new teams.TeamsChatConnector({
    appId: process.env.MicrosoftAppId,
    appPassword: process.env.MicrosoftAppPassword
});
let RedisStorage = require('botbuilder-redis-storage').RedisStorage;
let storage = new RedisStorage(redis);
let bot = new builder.UniversalBot(connector, function (session) {
    session.endDialog();
}).set('storage', storage);

/////

let msg = new builder.Message().address(buildAddress(member,tenantId, serviceUrl)).text(language.welcome);
bot.send(msg,function (e, r) {});

lecodespinner · 2019-02-08T02:48:04Z

Hey @nguyendn!

It appears that your bot is trying to send a message to itself? Is the id below a typo or the intended behavior?

And then when we send a welcome message to { id:**'28:f56a1d76-2630-4200-bedc-fdff8a7672a6'** }

Would you be able to provide more details on your end-to-end scenario? Also, could you capturing and provide the activity payload that your bot it sending? We can help you take a look from our end.

nguyendn · 2019-02-13T20:23:14Z

@lecodespinner sorry for the late reply. It seems we made a mistake. Thank you for your response.

rjgmail88 · 2019-03-06T20:50:42Z

I have started seeing these errors again massively. We have been seeing since this issue is logged but now they are frequent. Any update on this ?

lakshmanjamili · 2019-09-08T14:09:05Z

Error in Bot service with message ******* POST to 'https://smba.trafficmanager.net/amer/v3/conversations/a%3A1taZNBMcuPHBqvkmOy9FgPv4Q1vO_3SuKdONKI90861H421bCoVhHGNBegQiH4mufNoljJ5FNWyIArZSCygghZE-ZPjnF5ElIqrUIsBAZDClAi4_nYyYKwlp5wUdAR7_9/activities/1567951571075' failed: [400] Bad Request******* stackTrace ******* Error: POST to 'https://smba.trafficmanager.net/amer/v3/conversations/a%3A1taZNBMcuPHBqvkmOy9FgPv4Q1vO_3SuKdONKI90861H421bCoVhHGNBegQiH4mufNoljJ5FNWyIArZSCygghZE-ZPjnF5ElIqrUIsBAZDClAi4_nYyYKwlp5wUdAR7_9/activities/1567951571075' failed: [400] Bad Request

We started to see this message starting friday, it was working fine till friday morning. please help, we are seeing this issue in all our dev and prod bots.

rjgmail88 mentioned this issue Jul 15, 2018

V3 bot with Ms teams channel gives 400 , 502 errors microsoft/botframework-sdk#4860

Closed

Batta32 mentioned this issue Jun 18, 2020

Update activity after migration to 0.8 is not working microsoft/botframework-solutions#3393

Closed

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MS bot with Ms teams channel gives 400 error #124

MS bot with Ms teams channel gives 400 error #124

rjgmail88 commented Jun 14, 2018

billbliss commented Jun 14, 2018

rjgmail88 commented Jun 15, 2018

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billbliss commented Jun 20, 2018

rjgmail88 commented Jun 20, 2018

rjgmail88 commented Jul 3, 2018

rjgmail88 commented Jul 3, 2018

rjgmail88 commented Jul 6, 2018

rjgmail88 commented Jul 13, 2018

rjgmail88 commented Jul 13, 2018

rjgmail88 commented Jul 15, 2018

andregouveia8 commented Aug 14, 2018

gnarsiMSFT commented Aug 14, 2018

OptimusRhine commented Aug 20, 2018 •

edited

mohyt commented Sep 7, 2018

billbliss commented Sep 7, 2018

nguyendn commented Feb 7, 2019

lecodespinner commented Feb 8, 2019

nguyendn commented Feb 13, 2019

rjgmail88 commented Mar 6, 2019

lakshmanjamili commented Sep 8, 2019

MS bot with Ms teams channel gives 400 error #124

MS bot with Ms teams channel gives 400 error #124

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andregouveia8 commented Aug 14, 2018

gnarsiMSFT commented Aug 14, 2018

OptimusRhine commented Aug 20, 2018 • edited

mohyt commented Sep 7, 2018

billbliss commented Sep 7, 2018

nguyendn commented Feb 7, 2019

lecodespinner commented Feb 8, 2019

nguyendn commented Feb 13, 2019

rjgmail88 commented Mar 6, 2019

lakshmanjamili commented Sep 8, 2019

OptimusRhine commented Aug 20, 2018 •

edited