QualityProfile does not exist on Radarr-4K #5025

ExtremeFiretop · 2023-10-16T00:03:36Z

Summary

When using 2 instances of Radarr (Radarr and Radarr-4K), if you delete/rename the 4K instances profiles, Ombi can no longer connect and request content.

Steps to re-create:

Deleting all profiles except "Ultra-HD" on the second instance of Radarr (Radarr-4K)
Then rename that one remaining profile on Radarr-4K
Ombi can no longer use that the one single remaining (and renamed profile)

Ombi Version

4.43.5

What platform(s) does this occur on?

Windows

What database are you using?

SQLite (Default)

Relevant log output

2023-10-15 19:32:28.881 -04:00 [WRN] Tried auto sending movie but failed. Message: QualityProfile does not exist
2023-10-15 19:32:28.881 -04:00 [WRN] Tried auto sending movie but failed. Message: QualityProfile does not exist
2023-10-15 19:34:27.049 -04:00 [ERR] Something bad happened, ErrorMiddleware caught this
Octokit.RateLimitExceededException: API rate limit exceeded for 142.198.127.197. (But here's the good news: Authenticated requests get a higher rate limit. Check out the documentation for more details.)
   at Octokit.Connection.HandleErrors(IResponse response) in /home/runner/work/octokit.net/octokit.net/Octokit/Http/Connection.cs:line 704
   at Octokit.Connection.RunRequest(IRequest request, CancellationToken cancellationToken) in /home/runner/work/octokit.net/octokit.net/Octokit/Http/Connection.cs:line 685
   at Octokit.Connection.Run[T](IRequest request, CancellationToken cancellationToken) in /home/runner/work/octokit.net/octokit.net/Octokit/Http/Connection.cs:line 670
   at Octokit.ApiConnection.GetPage[TU](Uri uri, IDictionary`2 parameters, String accepts, ApiOptions options) in /home/runner/work/octokit.net/octokit.net/Octokit/Http/ApiConnection.cs:line 628
   at Octokit.ApiConnection.<>c__DisplayClass18_0`1.<<GetAll>b__0>d.MoveNext() in /home/runner/work/octokit.net/octokit.net/Octokit/Http/ApiConnection.cs:line 212
--- End of stack trace from previous location ---
   at Octokit.ApiPagination.GetAllPages[T](Func`1 getFirstPage, Uri uri)
   at Ombi.Schedule.Processor.ChangeLogProcessor.GetGitubRelease(Release release, Task`1 settingsTask) in /home/runner/work/Ombi/Ombi/src/Ombi.Schedule/Processor/ChangeLogProcessor.cs:line 71
   at Ombi.Schedule.Processor.ChangeLogProcessor.Process() in /home/runner/work/Ombi/Ombi/src/Ombi.Schedule/Processor/ChangeLogProcessor.cs:line 36
   at Microsoft.Extensions.Caching.Memory.CacheExtensions.GetOrCreateAsync[TItem](IMemoryCache cache, Object key, Func`2 factory)
   at Ombi.Helpers.CacheService.GetOrAddAsync[T](String cacheKey, Func`1 factory, DateTimeOffset absoluteExpiration) in /home/runner/work/Ombi/Ombi/src/Ombi.Helpers/CacheService.cs:line 29
   at Ombi.Controllers.V1.UpdateController.UpdateAvailable() in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/UpdateController.cs:line 27
   at lambda_method3774(Closure , Object )
   at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
   at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
   at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
   at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
   at Ombi.ApiKeyMiddlewear.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ApiKeyMiddlewear.cs:line 58
   at Ombi.ErrorHandlingMiddleware.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ErrorHandlingMiddlewear.cs:line 30
{"message":"API rate limit exceeded for 142.198.127.197. (But here's the good news: Authenticated requests get a higher rate limit. Check out the documentation for more details.)","documentation_url":"https://docs.github.com/rest/overview/resources-in-the-rest-api#rate-limiting"}

2023-10-15 19:34:47.593 -04:00 [ERR] StatusCode: BadRequest, Reason: Bad Request, RequestUri: http://127.0.0.1:7879/french/api/v3/movie
2023-10-15 19:34:47.593 -04:00 [ERR] QualityProfile does not exist
2023-10-15 19:34:47.593 -04:00 [WRN] Tried auto sending movie but failed. Message: QualityProfile does not exist
2023-10-15 19:34:47.593 -04:00 [WRN] Tried auto sending movie but failed. Message: QualityProfile does not exist
2023-10-15 19:35:33.292 -04:00 [ERR] StatusCode: BadRequest, Reason: Bad Request, RequestUri: http://127.0.0.1:7879/french/api/v3/movie

ExtremeFiretop · 2023-10-16T01:17:04Z

With more testing, I found that even though in Ombi on Radarr-4K i selected the profile "Ultra-HD" it requests the profile "SD" in Radarr-4K.

tidusjar · 2023-10-16T07:48:57Z

If you are messing around with the profiles in radarr, You need to go into the Radarr settings in ombi and re-select the correct profiles. Ombi keeps a reference to the Profile you have saved originally.

ExtremeFiretop · 2023-10-16T11:40:56Z

If you are messing around with the profiles in radarr, You need to go into the Radarr settings in ombi and re-select the correct profiles. Ombi keeps a reference to the Profile you have saved originally.

As I mentioned, the original Profile selected was "Ultra-HD", and yet Ombi requests "SD" Profile from Radarr. Changing the selection makes no difference.

ExtremeFiretop · 2023-11-13T15:40:23Z

If you are messing around with the profiles in radarr, You need to go into the Radarr settings in ombi and re-select the correct profiles. Ombi keeps a reference to the Profile you have saved originally.

I found the problem.

I had set a specific profile for my user at some point in the past, and now that we have Radarr 4K enabled, it had a different profile than my "Regular Radarr" instance.

Checking the SQL database, Radarr profile was set to profile "2" for my user which equates to "SD" on my radarr setup.
There should probably be a new entry for "RadarrQualityProfile4K" where it saves the profile of the 4K instance for specific users, instead of overriding the the 4K profile with the regular Radarr Profile.

ExtremeFiretop · 2023-11-13T17:10:03Z

If you are messing around with the profiles in radarr, You need to go into the Radarr settings in ombi and re-select the correct profiles. Ombi keeps a reference to the Profile you have saved originally.

It seems to me that if you have lets say 2 Profiles on Radarr, and 5 Profiles on Radarr 4k. "RadarQualityProfile" = 2 would be a completely different profile between Radar and Radarr 4K. So User selected profiles should have a selection for Radar 4K, (if you have 4K control enabled.)

tidusjar · 2023-11-13T18:38:08Z

Looks like I missed that. Nice investigation!!

ExtremeFiretop · 2023-11-13T20:28:37Z

Looks like I missed that. Nice investigation!!

Just happy to finally have a root cause, it was gonna drive me nuts.

Now that I know what caused it I can sleep at night, I cleared out the save and reset it to 0 for my user in the database (default) and all is working as expected again.

The bug is still legit, but at least I have the solution

…uality profiles. There are now user quality profiles for 4k profile #5025

tidusjar · 2023-11-18T22:06:46Z

This has been fixed in the develop branch! 🎉 🎈

ExtremeFiretop · 2023-11-19T10:52:16Z

This has been fixed in the develop branch! 🎉 🎈

Thank you again!

ExtremeFiretop changed the title ~~QualityProfile does not exist~~ QualityProfile does not exist on Radarr-4K Oct 16, 2023

tidusjar added a commit that referenced this issue Nov 18, 2023

fix(radarr-4k): 🐛 Fixed an issue when using Radarr 4k with user set q…

62b9a1f

…uality profiles. There are now user quality profiles for 4k profile #5025

tidusjar closed this as completed Nov 18, 2023

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

QualityProfile does not exist on Radarr-4K #5025

QualityProfile does not exist on Radarr-4K #5025

ExtremeFiretop commented Oct 16, 2023 •

edited

ExtremeFiretop commented Oct 16, 2023

tidusjar commented Oct 16, 2023

ExtremeFiretop commented Oct 16, 2023 •

edited

ExtremeFiretop commented Nov 13, 2023 •

edited

ExtremeFiretop commented Nov 13, 2023 •

edited

tidusjar commented Nov 13, 2023 •

edited

ExtremeFiretop commented Nov 13, 2023

tidusjar commented Nov 18, 2023

ExtremeFiretop commented Nov 19, 2023

QualityProfile does not exist on Radarr-4K #5025

QualityProfile does not exist on Radarr-4K #5025

Comments

ExtremeFiretop commented Oct 16, 2023 • edited

Summary

Ombi Version

What platform(s) does this occur on?

What database are you using?

Relevant log output

ExtremeFiretop commented Oct 16, 2023

tidusjar commented Oct 16, 2023

ExtremeFiretop commented Oct 16, 2023 • edited

ExtremeFiretop commented Nov 13, 2023 • edited

ExtremeFiretop commented Nov 13, 2023 • edited

tidusjar commented Nov 13, 2023 • edited

ExtremeFiretop commented Nov 13, 2023

tidusjar commented Nov 18, 2023

ExtremeFiretop commented Nov 19, 2023

ExtremeFiretop commented Oct 16, 2023 •

edited

ExtremeFiretop commented Oct 16, 2023 •

edited

ExtremeFiretop commented Nov 13, 2023 •

edited

ExtremeFiretop commented Nov 13, 2023 •

edited

tidusjar commented Nov 13, 2023 •

edited