Reset File Handler Cache not work

[laurensmartz]

[Enter feedback here]

I use postman to request the api: https://{{tenant}}-my.sharepoint.com/_api/v2.0/drive/apps?forceRefresh=1,

and I get the response with status 200, and I clear the browser cache for onedrive.

I reopen the onedrive and use file handler to open a pdf file, the fileHandler url is still the old value

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Document Details

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• ID: b18ba6d3-b187-12d6-2e08-418b0746ac5b
• Version Independent ID: dd01f1c1-7e26-39e2-9e06-afd3305c65e7
• Content: Reload OneDrive File Handlers - OneDrive dev center
• Content Source: docs/file-handlers/reset-cache.md
• Product: onedrive
• GitHub Login: @JeremyKelley
• Microsoft Alias: JeremyKe

[ghost]

Thank you for your contribution to OneDrive API Docs. We will be triaging your incoming issue as soon as possible.

[laurensmartz]

Any update?

[k-tsoi]

@laurensmartz how often do you try to call the tenant admin reset?

[ghost]

Thanks for your feedback; however, we need more information to understand the issue further. If you have not provided the following information, could you please provide the following?

Could you please provide the following response headers:
- Date (in UTC, please)
- request-id
- SPRequestGuid (for requests made to OneDrive for Business)
Please provide as recent values as possible.

Could you please describe the steps to reproduce the bug in sufficient detail for another person to be able to reproduce it?

Could you please provide sample requests and responses that illustrate the issue that you are encountering?

Could you please describe the behavior you expected to occur when performing the action?

[ghost]

This issue has been automatically marked as stale because it has marked as requiring author feedback but has not had any activity for 10 days. It will be closed if no further activity occurs within 10 days of this comment. Thank you for your contributions to OneDrive API Docs!

[dvd95]

Hi,
I am facing the same issue. I am have tried adding, removing the FileHandler, it's not working. Also, after changing(URL) in the existing FileHandler, the url still points to the old URL. The existing FileHandlers are working fine but no new changes are picked.

In response of the forceRefresh url,
I am getting this:
request-id: c8b7e69f-b0c4-0000-b3c7-221b6f1a890a
sprequestguid: c8b7e69f-b0c4-0000-b3c7-221b6f1a890a

[Aaditya-Rane]

Is there any update on this ?
I am also facing same issue, in my tenant.

[ificator]

I realize this issue was created before #1526, but that's the one I started putting some information in so I'm going to use that to track the "file handlers not updating" issue.