Merge pull request #201 from Open-Telecoms-Data/lgs85-patch-1

add support information
Open-Telecoms-Data · Dec 2, 2022 · d463f39 · d463f39
2 parents 52d956f + f0fedc7
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diff --git a/README.md b/README.md
@@ -23,4 +23,6 @@ Visit the [OFDS development handbook](https://ofds-standard-development-handbook
 
 ## Contact
 
-Please direct any correspondence to [info@opentelecomdata.net](mailto:info@opentelecomdata.net)
+Please direct general correspondence to [info@opentelecomdata.net](mailto:info@opentelecomdata.net).
+
+For support with implementing the Open Fibre Data Standard, please contact [openfibre@opendataservices.coop](mailto:openfibre@opendataservices.coop).
diff --git a/docs/history/changelog.md b/docs/history/changelog.md
@@ -16,6 +16,7 @@ Iterative improvements are made outside of the release cycle. They do not involv
 * [#184](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/184) - Fix broken schema browser.
 * [#196](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/196) - Add link to the OFDS Convert, Validate, Explore tool (CoVE).
 * [#197](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/197) - Update pull request template.
+* [#201](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/201) - Add support page.
 * [#204](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/pull/204) - Update GeoJSON examples.
 
 ## 0.1.0-beta - 2022-11-10

diff --git a/docs/index.md b/docs/index.md
@@ -21,15 +21,21 @@ To learn how to publish and use open fibre data, read the [guidance](guidance/in
 
 For details of the OFDS data model and publication formats and for the specific rules that need to be followed to publish OFDS data, read the [reference](reference/index).
 
+For information about how you can access support with publishing or using OFDS data, look at [getting help](support/index).
+
+
 For information about changes in each version of the OFDS, read the [history](history/index)
 
+To find out about the policies and processes that govern the development of the OFDS, read the [governance](governance/index) page.
+
 ```{eval-rst}
 .. toctree::
    :maxdepth: 2
 
    primer/index
    guidance/index
    reference/index
+   support/index
    history/index
    governance/index
 ```
diff --git a/docs/support/index.md b/docs/support/index.md
@@ -0,0 +1,25 @@
+# Getting Help
+
+This page describes how you can get help with publishing or using Open Fibre Data Standard (OFDS) data.
+
+## OFDS Support Team
+
+The OFDS Support Team is available to support you in publishing or using OFDS data and to assist in the ongoing development of the standard.
+
+If you are planning to publish or use OFDS data, then the OFDS Support Team is on-hand to offer advice and input, by:
+
+* Helping you identify approaches for converting data from your existing systems to OFDS
+* Suggesting existing tools and services that can help you publish or use OFDS data
+* Providing guidance on mapping your data structures to OFDS
+* Giving you feedback on draft data files, and checking the structure of your data
+
+Support is delivered in collaboration with [Open Data Services Co-operative](https://opendataservices.coop).
+
+Through funding from the World Bank, this support is provided free of charge.
+
+Please e-mail [openfibre@opendataservices.coop](mailto:openfibre@opendataservices.coop) with your questions, and a member of the OFDS Support Team will be in touch with you soon.
+
+## OFDS Community
+
+You can contribute directly to public discussions about implementing the standard and give feedback on its development via the [discussion tracker](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/discussions). You can also [raise an issue](https://github.com/Open-Telecoms-Data/open-fibre-data-standard/issues) to make a technical contribution.
+