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Export PDF of Cases when it has tasks #1693

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Jipegien opened this issue Jan 11, 2024 · 3 comments
Closed

Export PDF of Cases when it has tasks #1693

Jipegien opened this issue Jan 11, 2024 · 3 comments
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bug use for describing something not working as expected solved use to identify issue that has been solved (must be linked to the solving PR)

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@Jipegien
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Description

When exporting in PDF a Case, if it has tasks, the export fails

image

Environment

  1. OS (where OpenCTI server runs): Windows 11
  2. OpenCTI version: 5.12.15

Reproducible Steps

Steps to create the smallest reproducible scenario:

  1. Create a Case
  2. Add it a task
  3. Export the Case as a pdf

Expected Output

a pdf file is generated

Actual Output

Error
image

@Jipegien Jipegien added the bug use for describing something not working as expected label Jan 11, 2024
@Jipegien
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@CelineSebe can you look at it? :)

@CelineSebe CelineSebe self-assigned this Jan 11, 2024
@CelineSebe
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I am working on it.

@2004gixxer600
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Yes, I have been struggling with this for a few weeks now, and thought I was going crazy. Seemed to start with either .14 and or .15 version. Sometimes I can get the PDF to export successfully, if there is no other tasks/jobs connectors importing bundles. Occationally will work after platform restart.

@richard-julien richard-julien transferred this issue from OpenCTI-Platform/opencti Jan 14, 2024
richard-julien added a commit that referenced this issue Jan 14, 2024
Co-authored-by: Julien Richard <julien.richard@filigran.io>
@richard-julien richard-julien added the solved use to identify issue that has been solved (must be linked to the solving PR) label Jan 14, 2024
richard-julien added a commit that referenced this issue Jan 14, 2024
Co-authored-by: Julien Richard <julien.richard@filigran.io>
@SamuelHassine SamuelHassine modified the milestone: Release 5.12.18 Jan 16, 2024
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5 participants