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Update Support page to explain how to obtain support if it has already been purchased #1892

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mbroz2 opened this issue Oct 8, 2020 · 3 comments
Open

Update Support page to explain how to obtain support if it has already been purchased #1892

mbroz2 opened this issue Oct 8, 2020 · 3 comments
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@gcharters
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duplicate enhancement Improvements to existing functionality; redesigns

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@mbroz2
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mbroz2 commented Oct 8, 2020 •
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Currently, /support only explains how to go about purchasing support for Liberty, but it does not tell the user how to actually obtain support for the product (like opening a ticket).

We'll need content from @gcharters for this page.

This work is prereq for: https://github.com/openliberty/docs/issues/197
@mbroz2 mbroz2 added the enhancement Improvements to existing functionality; redesigns label Oct 8, 2020
@mbroz2 mbroz2 assigned mbroz2 and gcharters and unassigned mbroz2 Oct 21, 2020
@mbroz2
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mbroz2 commented Oct 21, 2020

@gcharters will provide the content that needs to be added.

@Charlotte-Holt Charlotte-Holt mentioned this issue Oct 22, 2020
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@kinueng
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kinueng commented Feb 6, 2023

This is related to #2932

@steven1046
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@gcharters, do the recent updates to the support card on https://openliberty.io/support/ cover this problem?

@lauracowen lauracowen mentioned this issue Aug 9, 2024
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duplicate enhancement Improvements to existing functionality; redesigns
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@mbroz2 @gcharters @steven1046 @kinueng