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problem uploading large files #13

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poldrack opened this issue Aug 27, 2017 · 11 comments
Closed

problem uploading large files #13

poldrack opened this issue Aug 27, 2017 · 11 comments
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@poldrack
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I am trying to upload a dataset that includes a large fMRI data file (~487 MB) and the upload has failed twice on that file. This is for https://openneuro.org/datasets/ds001040

@poldrack
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FYI the upload finally worked on the third try

@nellh
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nellh commented Sep 12, 2017

@sadevp Since you are seeing this too, can you record a HAR file with Chrome and send that to me to help debug the root cause of this issue?

Here's some instructions for recording the HAR file. Since this will contain some private information, please share it without attaching it to the issue.

@sadevp
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sadevp commented Sep 12, 2017 via email

@nellh
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nellh commented Sep 12, 2017

@sadevp Thanks, I've downloaded those files and removed the links from the issue.

@suyashdb
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i tried uploading ds208 three times. Following is the description what happened each time.

In each of the case below my computer didn't sleep and i was on wired internet connection.

Try 1: Failed
Upload it via normal chrome browser with lot of plugins. All Errors were mostly for plugins expect this one: Failed to load resource: net::ERR_NETWORK_CHANGED /api/projects/202020206473303031303638/files Failed to load resource:

Try 2: Failed
Uploaded via incognito window(without plugins). Got same network error
Failed to load resource: net::ERR_NETWORK_CHANGED /api/projects/202020206473303031303638/files Failed to load resource:

Try3: Success
Incognito window. Success No errors

@nellh
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nellh commented Sep 13, 2017

@suyashdb Thanks for the information. What OS and version of Chrome are you using? ERR_NETWORK_CHANGED is often associated with misconfiguration of the network you are on or user actions such as joining a VPN but it's a situation we should handle better in the upload.

@suyashdb
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@nellh i am on Mac OS 10.11.6 and chrome Version 60.0.3112.113. I am sure about not joining a VPN network during the time of upload.
Please let me know if more information is required to keep finger on the bug/issue.

@sadevp
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sadevp commented Sep 18, 2017

I experienced this issue again today when uploading ds000222, please see attached screenshot. I am uploading in Chrome without any plugins installed.

I am using Mac OS version 10.12.6, and Chrome Version Version 60.0.3112.113

screen shot 2017-09-18 at 11 15 41 am

@nellh
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nellh commented Sep 18, 2017

A patch to enable retries during upload might help with this and is available to test on the dev server. I haven't been able to reproduce this exact error, so please test and let me know if this helps.

@nellh nellh added this to Ready for Review in OpenNeuro Sprint 10 Sep 19, 2017
@nellh
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nellh commented Sep 26, 2017

Please reopen this if you are still having this issue. The retry fix is deployed on production.

@nellh nellh closed this as completed Sep 26, 2017
@chrisgorgo
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chrisgorgo commented Sep 26, 2017 via email

nellh added a commit that referenced this issue Mar 10, 2020
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