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[BUG] Call Center Module creates wrong "To" Header after migration from 3.1.10 to 3.4.1 #3176
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Uploading the configuration files:
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@kosniaz, could you provide me (off ticket) a pcap showing the 3.4 call (incoming call into CC and the call to the agent) ? |
Thank you for your comment. I just sent you an email to your @opensips.org address, titled [BUG] Call Center Module creates wrong "To" Header after migration from 3.1.10 to 3.4.1 |
Any updates here? No progress has been made in the last 15 days, marking as stale. Will close this issue if no further updates are made in the next 30 days. |
@kosniaz , as per my email reply, could you re-run the scenario for 3.4 but with log_level 4 and send me the logs for the calling (and the pcap). |
Any updates here? No progress has been made in the last 15 days, marking as stale. Will close this issue if no further updates are made in the next 30 days. |
@bogdan-iancu, we are terribly sorry for the delaying in providing you with the files you requested. We have sent you an email to your @opensips.org address titled "OpenSIPS issue 3176 - Logs and PCAP file you requested" . |
Any updates here? No progress has been made in the last 15 days, marking as stale. Will close this issue if no further updates are made in the next 30 days. |
OpenSIPS version you are running
Describe the bug
We have implemented a call center that receives calls in a specific URI "phonebanking@hostname"and then handles them with the
cc_handle_call
method. This works well in Opensips 3.1.10. However, upon migrating to 3.4, the call leg (towards the agent) created by b2b_logic fails to generate a properINVITE
: while the agent URI is correct in theSIP METHOD
header, the<To>
header is set to the intial destination URI: "phonebanking@hostname".The two invite messages: the first with opensips-proxy v3.1.10 and the second with v3.4.1
To Reproduce
Start opensips 3.1.10 and 3.4.1 with the provided configurations. Make sure to replace the DB URI with your mysql DB, and to create the "phonebanking-dev" flow, with agents a1,a2,a3.
Expected behavior
Incoming calls should be bridged with available agents. Instead they are rejected.
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