Bug Report , Help button has no functionality

[sunnyok03]

Describe the bug
Nothing happens on clicking the "Help" button in the "Profile" section

To Reproduce
Steps to reproduce the behavior:

1. We can either direct to Gmail or the default mailing app to send the mail to the org on clicking the "Help" button

Expected behavior
Should direct to the Gmail

Actual behavior
Nothing happens on clicking

issue.in.help.button.mp4

Additional details
For implementing this I need the org email id to which I can direct this.

PS:- My first issue so there might be some mistake in creating the issue.

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[jaynit1106]

I can help you with issue can you pls assign it to me

[palisadoes]

• What sort of help are you suggesting to provide?
• How will you ensure the help will work in all language selections?
• If support is being sought, who would be contacted and how would the app know the persons or method to use for contact?

[jaynit1106]

Basically I was thinking of using the url_launcher package which will lead to the default mailing app of the device.
Basically mail to your help desk.

[sunnyok03]

So, actually I myself would like to work on this issue.
Solution:-
On clicking the help button we should direct them to Gmail or their default mailing app and provide our org mail by default so the end-user can mail us their problems and issues.

[palisadoes]

@sunnyok03 The issue is that there is no help documentation to point to, and we do not have a process to respond to emails for assistance. At this point it's best to remove help completely. I've assigned it to you. Please let me know if you are still interested in working on it.

[sunnyok03]

Yes I can work on this issue plz assign it to me

[palisadoes]

Done

[sunnyok03]

I didn't get it assign.

[palisadoes]

Closing. This is being handled by:

• Help Button May Not be in the right place. #1183