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Automated invoice email #3955

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gcrickman opened this issue Jun 25, 2020 · 22 comments
Closed

Automated invoice email #3955

gcrickman opened this issue Jun 25, 2020 · 22 comments

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@gcrickman
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gcrickman commented Jun 25, 2020

Issue - Enhancement

A Pro account 🔒 has requested that monthly invoices are automatically emailed to them after they are paid to satisfy accounting requirements.

Acceptance criteria

Users can:

  • Set up auto invoice emails to a specific email address

Design:

Estimated effort

  • 10 hours
@avivapinchas
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Adding a ➕ here - we should send receipts when we charge people money.

@gcrickman
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This was requested by another client 🔒 in Germany

@jordanh
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jordanh commented Jan 11, 2021

Got another request for this here from this customer 🔒

@jordanh
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jordanh commented Jan 11, 2021

Updating this issue to be a design issue, as it'll need designs we can execute on before we can implement.

AC
Allowing billing leaders to:

  • Designate which email addresses to end emails to
    • Any email should be able to be added, it should not be a requirement that the email is associated with a user (JTBD: when I want to send a copy of the receipt to our accounting folks, I want to be able to enter their email address, so that they can receive it automatically)
    • Aside from Create, also delete these email entries
  • Send an email when a payment is successful
  • Send an email when a payment is unsuccessful

EE

  • 30 hours

@jordanh jordanh added this to To Prioritize in Sprint Board via automation Jan 11, 2021
@jordanh jordanh added design and removed discussion labels Jan 11, 2021
@ackernaut
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@jordanh
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jordanh commented Jan 11, 2021

Oh yeah, those are totally rad. I'm glad I asked!

@jordanh jordanh removed the design label Jan 11, 2021
@jordanh
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jordanh commented Jan 11, 2021

Updated AC and EE

@jordanh jordanh added this to the Billing & Invoices milestone Jan 12, 2021
@jordanh jordanh moved this from To Prioritize to Backlog in Sprint Board Jan 19, 2021
@github-actions
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Stale issue

@github-actions github-actions bot added the stale label Jul 12, 2021
@drewhousman1010
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A user 🔒 writes:

I don't get the Parabol invoices to my mailbox.

It would be great to have this option as we're dealing with numerous services and it's easy to get lost.

I looked for email preferences but couldn't find anything - any way you could help me with that?

@jordanh jordanh added Batting Practice This is a good issue for a BP and removed stale labels Jul 27, 2021
@jordanh
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jordanh commented Jul 27, 2021

Removing stale. I know @gcrickman, @drewhousman1010, and the rest of the Sales crew gets asked this nearly once a week.

Adding Batting Practice to this as I think it would be a good way to evaluate folks skillz

@jordanh jordanh removed this from the Billing & Invoices milestone Aug 5, 2021
@drewhousman1010
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A user 🔒 says:

Given I'm about to go on maternity leave, I was wondering how best for us to ensure that our finance team get the invoices for our Parabol account. Would you be able to either switch out my email address for the one cc'd on the account, or if there are invoices emailed could you make a note to put our finance team on CC?

@jordanh jordanh moved this from Backlog to To Prioritize in Sprint Board Aug 18, 2021
@jordanh jordanh moved this from To Prioritize to Backlog in Sprint Board Aug 18, 2021
@ackernaut
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Do this older design work? https://www.figma.com/file/UI703B8Hd7d7EleOyqXMxk/Invoice-Mailing-List?node-id=9%3A544

Here was an earlier design to address this. I propose we 1) iterate on that or 2) scrap it for A Better Idea™ and then write an implementation issue based on the design output.

@ackernaut
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AC and EE updated

@ackernaut
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ackernaut commented Nov 4, 2021

A user 🔒 writes:

I don't get the Parabol invoices to my mailbox.
It would be great to have this option as we're dealing with numerous services and it's easy to get lost.
I looked for email preferences but couldn't find anything - any way you could help me with that?

I showed the admin prototype to this user. At the 51:39 timestamp, with the general question of how Parabol is working, they brought this up again. It would save them a lot of time having to go hunt invoices and submit them if they could just enter an email that would automatically receive them.

@gcrickman
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These are requirements for this account 🔒

Following things are required on a valid invoice, multiple of those are missing on the billing page:

Name and address of your company (service provider)
Our company name and address (being billed as customer / service consumer / customer)
Your company (service providers) tax number
Date of issuing of the invoice
Invoice number (unique / sequentially)
Quantity / Amount and of delivered goods or service
Date of (service) delivery, if not equal to Date of invoice
Price, including discounts (if not included in pricing), if applicable separated by different tax rates
included taxes (rate and amount included), or notice about tax exemption

@drewhousman1010
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This Pro account 🔒 also requires automated invoicing and has requested that we manually email them an invoice each month.

@drewhousman1010
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Got a request from this user 🔒

Hi I want to download invoices issued toward my company

If they were getting the invoices sent automatically it would probably make their life a lot simpler.

@gcrickman
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A user 🔒 writes:

Hi there, can I put the company address on the invoice?

@gcrickman
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A user 🔒 writes:

Hi there, can I put the company address on the invoice?

Now doing a monthly manual invoice for this customer.

@ackernaut ackernaut removed the Batting Practice This is a good issue for a BP label Apr 28, 2022
@ackernaut
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ackernaut commented Apr 28, 2022

I want to take on this design work in Sprint 101 on Squad 2. We’ll see!

Taking feature notes here 🔒

@ackernaut
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We done a little exploration about generating PDFs for meeting summaries. We might be able to continue that here in the interest of generating invoice PDFs that we can attach to emails or download from the in-app billing view.

@ackernaut ackernaut added Story Points: 8 Generated by Parabol Squad: 2 Next Sprint: Y Generated by Parabol labels May 3, 2022
@gcrickman
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A customer 🔒 writes:

hi, i am a billing leader within parabol and would like to get the invoice sent to me by email

@jordanh jordanh removed the Next Sprint: Y Generated by Parabol label May 3, 2022
@ackernaut ackernaut added this to the Conversion & Admin milestone May 17, 2022
@ParabolInc ParabolInc locked and limited conversation to collaborators May 17, 2022
@ackernaut ackernaut converted this issue into discussion #6569 May 17, 2022

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