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Credit Card Customer Clustering

Customer segmentation to define a marketing strategy

This project is based on the dataset Credit Card Dataset for Clustering, stored in Kaggle.

About Dataset

This case requires developing a customer segmentation to define a marketing strategy. The sample Dataset summarizes the usage behavior of about 9000 active credit card holders during the last 6 months. The file is at a customer level with 18 behavioral variables.

Following is the Data Dictionary for the Credit Card dataset:

  • CUST_ID : Identification of Credit Card holder (Categorical)
  • BALANCE : Balance amount left in their account to make purchases (
  • BALANCE_FREQUENCY : How frequently the Balance is updated, a score between 0 and 1 (1 = frequently updated, 0 = not frequently updated)
  • PURCHASES : Amount of purchases made from account
  • ONEOFF_PURCHASES : Maximum purchase amount done in one-go
  • INSTALLMENTS_PURCHASES : Amount of purchase done in installment
  • CASH_ADVANCE : Cash in advance given by the user
  • PURCHASES_FREQUENCY : How frequently the Purchases are being made, score between 0 and 1 (1 = frequently purchased, 0 = not frequently purchased)
  • ONEOFFPURCHASESFREQUENCY : How frequently Purchases are happening in one-go (1 = frequently purchased, 0 = not frequently purchased)
  • PURCHASESINSTALLMENTSFREQUENCY : How frequently purchases in installments are being done (1 = frequently done, 0 = not frequently done)
  • CASHADVANCEFREQUENCY : How frequently the cash in advance being paid
  • CASHADVANCETRX : Number of Transactions made with "Cash in Advanced"
  • PURCHASES_TRX : Numbe of purchase transactions made
  • CREDIT_LIMIT : Limit of Credit Card for user
  • PAYMENTS : Amount of Payment done by user
  • MINIMUM_PAYMENTS : Minimum amount of payments made by user
  • PRCFULLPAYMENT : Percent of full payment paid by user
  • TENURE : Tenure of credit card service for user

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Customer segmentation to define a marketing strategy

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