Privacy Statement for the PoziTone User Experience Improvement Program
Updated: September 25, 2016
The developers team of PoziTone — PoziWorld — is committed to helping protect your privacy. This privacy statement explains the data collection and use practices for the PoziTone User Experience Improvement Program (UEIP) reports that will be sent to PoziWorld if you participate in the program. This statement does not apply to other online or offline PoziWorld sites, products, or services.
When you participate, we collect basic information about how you use the product (PoziTone). We also collect information about how PoziTone is set up and about your browser. These reports are sent to PoziWorld to help improve the features our users use most often and to create solutions to common problems.
You can choose to participate in the User Experience Improvement Program by opening the Options menu. To change your participation later, open the Options menu again.
UEIP reports include information about:
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Configuration:
- the operating system that your computer is running (its name only),
- the browser you are using:
- the browser name,
- the browser version,
- the browser's User-Agent string,
- the browser display language;
- the product:
- the installed version of the product,
- a previous installed version of the product,
- a reason the product is installed (an initial installation, a product update or a browser update),
- the deprecated product settings to be removed (on a product reinstallation).
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Location — city, region, country.
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Performance and reliability — how many problems you experience with the product and the nature of those problems.
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Product use:
- how frequently you launch the product,
- the features that you use the most often:
- a media player event (playback status change, sound volume change, track switching):
- a module (a site or a player name) the notification was shown for;
- a station name (if available);
- whether a composition being played can be added to a list for later playback;
- a click on the notification,
- a click on a button on the notification:
- what buttons are present at the moment,
- what action will follow the click;
- a click on a toolbar button on the browser action page:
- what action is being triggered,
- what page user is on at the moment;
- a click on a link to open a message from the developers team:
- what message page URL is,
- what page user is on at the moment;
- a click on a button to close the message from the developers team:
- what page user is on at the moment;
- what command is called by pressing shortcuts;
- an extension page opening:
- a name of the page,
- a name of a subpage (a section of the page),
- a name of a page subsection;
- a click on an “Advanced” option in the settings:
- a new value of the option,
- a name of a page subsection user is on at the moment;
- a click on an external link in Options:
- an ID of the link,
- depending on the link, one of the following:
- a rating given to the extension,
- a module ID and its host,
- a project name and its abbreviation,
- a social network name,
- an incentive platform name,
- a feedback category,
- a page name which the link is on;
- a modules list page opening:
- permitted modules IDs,
- a total number of the permitted modules;
- modules enabling/disabling:
- IDs of the modules that are being toggled,
- whether this action leads to “tabs” permission removing,
- whether the appropriate host permissions are granted/removed,
- whether there was a runtime error,
- whether the choice is saved successfully;
- a module files injection into a page:
- an ID of the module;
- a page, supported by one of not enabled modules, opening:
- an ID of the module,
- whether a page title equals to a page URL;
- an unsuccessful module settings page opening:
- an ID of the module,
- a reason behind the failure.
- a media player event (playback status change, sound volume change, track switching):
UEIP generates a distinct_id that is stored on your computer to uniquely identify it. The distinct_id is a randomly generated set of characters; it does not contain any personal information and is not used to identify you. UEIP uses the distinct_id to distinguish how widespread the feedback we receive is and how to prioritize it. For example, the distinct_id allows us to distinguish between one user experiencing a problem one hundred times and other users experiencing the same problem once. The distinct_id is stored on your computer and sent with every UEIP report.
PoziWorld uses UEIP information to improve the product. We may share UEIP information with partners, but the information cannot be used to identify you.
Information that is collected by or sent to PoziWorld may be stored and processed in the United States or any other country in which PoziWorld or its affiliates operate. PoziWorld may disclose this information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PoziWorld; (b) protect and defend the rights or property of PoziWorld and its family of websites, or (c) act in urgent circumstances to protect the personal safety of PoziWorld members, users of PoziWorld software or services, or members of the public. PoziWorld occasionally hires other companies to provide limited services on its behalf, such as providing user support, processing transactions, or performing statistical analysis of reports. PoziWorld will provide those companies only the information they need to deliver the service. They are required to maintain the confidentiality of this information and are prohibited from using it for any other purpose.
PoziWorld is committed to helping protect the security of the information we collect. UEIP uses a variety of security technologies and procedures to help protect reports from unauthorized access, use, or disclosure.
PoziWorld may occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the information we collect.
PoziWorld welcomes your comments regarding this privacy statement. If you believe that PoziWorld has not adhered to this statement, please contact us by email, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Send email to ueip@pozitone.com.