Guest Order Tracking redirects to shop Homepage when Friendly URLs are disabled

[SuichiM]

Describe the bug

I'm using prestashop 1.7.6.5 with the classic theme and when I want to follow an order as a guest user (with valids order_id and email), the form redirect to the main page.

Expected behavior

Show the order history.

Steps to Reproduce

Steps to reproduce the behavior:

1. Go to 'index.php?controller=guest-tracking'
2. Complete the fields with a valid order_id and e-mail
3. Submit

Possible solution
if I add the follow hidden input to the form, the bug is fixed, but I don't know if is the best solution.

file themes/classic/templates/customer/guest-login.tpl

<input type="hidden" name="controller" value="guest-tracking" >

If this is a good solution I could make the PR.

awaiting for feedback...

Additional information

• PrestaShop version: 1.7.6.5
• PHP version: 5.6

[prestashop-issue-bot]

Thanks for opening this issue! We will help you to keep its state consistent

[khouloudbelguith]

Hi @SuichiM,

Thanks for your report.
I think your issue is simar to this ticket: #15605 fixed with this PR: #16872
Thanks to check it and feedback.

[SuichiM]

I don't believe that is the same bug. In my case I just try with a never-used email (never registered as user). And have the same bug.

my problem, seems to be a malformed url when submit the form (lost the controller param)
...
index.php?order_reference=FJMGFENOB&email=testingmail%40ageokfc.com

instead of:
index.php?controller=guest-tracking&order_reference=FJMGFENOB&email=testingmail%40ageokfc.com

[florine2623]

Hi @SuichiM ,

Thanks for your report. I did manage to reproduce the issue in PS 1.6.7.5 and PS 1.7.7.0.

• Disable friendly URL
• Go to 'index.php?controller=guest-tracking'
• Complete the fields with a valid order_id and e-mail
• Submit
• Redirect to shop home page instead of Guest Tracking page :

If you have a PR you can submit it !
Thanks.

FYI : When Friendly URL are enabled, the bug does not occur.