I can't connect Microsoft account

[aljustiet]

Operating System

macOS

Version of Prism Launcher

6.3

Version of Qt

6.3

Description of bug

Can't connect Microsoft account

Steps to reproduce

To be able to connect Microsoft account

Suspected cause

I reinstalled Mac wit migration assistant after that it stopped working.

This issue is unique

• I have searched the issue tracker and did not find an issue describing my bug.

[aljustiet]

Screen.Recording.2023-04-22.at.16.56.22.mov

stuck in working step

[HappyCerberus]

I'm also running into this problem intermittently (with an already added account).

[Scrumplex]

Probably an issue with Microsoft's authentication servers

[Scotchy49]

I confirm I have the same issue. It is stuck on "Working".
The issue happens with MultiMC, PolyMC and Prism Launcher on MacOS (Apple M4 chip).

Once in the "Working" modal, the "Cancel" button isn't working.

Looking at my firewall logs, I confirm that the app is actually contacting the microsoft servers.

No issues on Windows.

[Solarflame5]

I'm having the same problem but only in Prism Launcher, MultiMC lets me log in perfectly fine.
On Wireshark it looks like the launcher isn't connecting to Microsoft servers at all

[superJK92iscool]

Try using the MiniGW version instead.

[UnaKarlsen]

I am having the same issue with the Windows version on Windows 10. The problem goes away when using the Legacy(32bit) launcher.

[HeyItsJono]

Try using the MiniGW version instead.

This fixed it for me, just installed over the previous install directory and didn't lose any data. What's the difference between MiniGW and MSVC then, particularly if MSVC doesn't even work why have it as an option?

[Ryex]

the Mingw compiled version of prism is slower and uses openssl over the more desirable Microsoft native tls libs. if installing the mingw version resolved the issure for you this is almost certainly because you updated from 5.x to a msvc compiled 6.x version without completely uninstalling the 5.x version. This leaves beings some of the mingx compiled dlls and breaks networking almost entirely.

Please try uninstalling the mingw version in favor of the MSVC version and ensuring the tls folder and it's contained dlls is removed before continuing with the new install.

[VanityTheNoLife]

I have the same problem but none of these work, I tried using MiniGW and the legacy launcher and microsoft auth servers aren't down

[wereretot]

./PrismLauncher
Launcher Dir: /home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0
No missing dependencies found.
0.000 D | Testing "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/qtlogging.ini" ...
0.000 D | Testing "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/share/PrismLauncher/qtlogging.ini" ...
0.000 D | Loading logging rules from: "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/share/PrismLauncher/qtlogging.ini"
0.000 D | Setting log rules:
0.000 D | ".debug=true"
0.000 D | "launcher.auth.credentials.debug=false"
0.000 D | "launcher.task=false"
0.000 D | "launcher.task.net=true"
0.000 D | "launcher.task.net.download.debug=false"
0.000 D | "launcher.task.net.metacache=false"
0.000 D | "launcher.task.net.metacache.http=true"
0.000 D | "launcher.task.net.upload=true"
0.000 D | "qt..debug=false"
0.000 D | <> Log initialized.
0.000 D | <> No migration needed from "PolyMC"
0.046 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
3.058 D | <> Migration succeeded
3.059 D | Prism Launcher , (c) 2022-2023 Prism Launcher Contributors, © 2021-2022 PolyMC Contributors , © 2012-2021 MultiMC Contributors
3.059 D | Version : "8.0"
3.059 D | Platform : "official"
3.059 D | Git commit : ""
3.059 D | Git refspec : "refs/heads/stable"
3.059 D | Compiled for : "Linux 5.15.0-1050-azure x86_64"
3.059 D | Compiled by : "GNU - 9.4.0"
3.059 D | Build Artifact : "Linux-Qt5"
3.059 D | Updates Enabled : Yes
3.059 D | Work dir before adjustment : "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0"
3.059 D | Work dir after adjustment : "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0"
3.059 D | Adjusted by : "Command line"
3.059 D | Binary path : "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/bin"
3.059 D | Application root path : "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0"
3.059 D | <> Paths set.
3.060 D | Copied settings from "multimc.cfg" to "prismlauncher.cfg"
3.063 D | Detected default console font: "Noto Sans Mono" , substitutions: ""
3.067 D | <> Settings loaded.
3.078 D | Detecting proxy settings...
3.078 D | Using no proxy is an option!
3.078 D | <> Network done.
3.078 C | Exception: "Unable to open /home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/translations/index_v2.json for reading: No such file or directory"
3.079 C | Translations Download Failed: index file not readable
3.079 D | Your language is "en_US"
3.079 D | <> Translations loaded.
3.079 D | Started watching "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/icons"
3.079 D | Sorting icon list...
3.079 D | <> Instance icons intialized.
3.079 D | [Theme] <> Initializing Icon Themes
3.079 D | [Theme] Loaded Built-In Icon Theme "pe_colored"
3.079 D | [Theme] Loaded Built-In Icon Theme "pe_light"
3.079 D | [Theme] Loaded Built-In Icon Theme "pe_dark"
3.079 D | [Theme] Loaded Built-In Icon Theme "pe_blue"
3.079 D | [Theme] Loaded Built-In Icon Theme "breeze_light"
3.079 D | [Theme] Loaded Built-In Icon Theme "breeze_dark"
3.079 D | [Theme] Loaded Built-In Icon Theme "OSX"
3.080 D | [Theme] Loaded Built-In Icon Theme "iOS"
3.080 D | [Theme] Loaded Built-In Icon Theme "flat"
3.080 D | [Theme] Loaded Built-In Icon Theme "flat_white"
3.080 D | [Theme] Loaded Built-In Icon Theme "multimc"
3.080 D | [Theme] Icon Theme Folder Path: "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/iconthemes"
3.080 D | [Theme] <> Icon themes initialized.
3.080 D | [Theme] <> Initializing Widget Themes
3.080 D | [Theme] Determining System Theme...
3.080 D | [Theme] System theme seems to be: "breeze"
3.080 D | [Theme] Considering theme from theme factory: "breeze"
3.080 D | [Theme] System theme has been determined to be: "Breeze"
3.080 D | [Theme] Loading Built-in Theme: "system"
3.080 D | [Theme] Loading Built-in Theme: "dark"
3.080 D | [Theme] Loading Built-in Theme: "bright"
3.080 D | [Theme] Theme Folder Path: "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/themes"
3.080 D | [Theme] Loading JSON Theme from: "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/themes/custom/theme.json"
3.081 D | [Theme] <> Widget themes initialized.
3.081 D | [Theme] CatPacks Folder Path: "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/catpacks"
3.083 D | Instance path : "instances"
3.083 D | Loading Instances...
3.083 D | Discovering instances in "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/instances"
3.083 D | <> Instances loaded.
3.084 D | Loading accounts...
3.084 C | "Failed to read the account list file (accounts.json)."
3.084 D | <> Accounts loaded.
3.084 D | <> Cache initialized.
3.084 D | Downloading Translations Index...
3.085 C | dlopen() failed: t file: cannot open shared object file: No such file or directory
3.093 D | Detected native libraries: "" "/usr/lib/libopenal.so"
3.095 D | [Theme] <> Icon theme set.
3.095 D | [Theme] applying theme "System"
3.095 D | [Theme] <> Application theme set.
3.102 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
3.107 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
3.110 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
3.112 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
3.117 D | Setting Icons
3.117 D | Setting Cat
3.117 D | [Theme] applying catpack "kitteh"
3.117 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
3.468 D | Got translations index!
3.468 D | Dir changed: "/home/rexommendation/Downloads/PrismLauncher-Linux-Qt5-Portable-8.0/translations"
5.206 D | [kf.windowsystem]: Loaded plugin "/usr/lib/qt/plugins/kf5/kwindowsystem/KF5WindowSystemX11Plugin.so" for platform "xcb"
8.535 D | [Theme] <> Icon theme set.
8.536 D | [Theme] applying theme "System"
8.542 D | [Theme] <> Application theme set.
8.542 D | Setting Icons
13.980 D | [Theme] <> Icon theme set.
13.980 D | [Theme] applying theme "System"
13.985 D | [Theme] <> Application theme set.
13.985 D | Setting Icons
16.037 D | [Theme] <> Icon theme set.
16.038 D | [Theme] applying theme "System"
16.044 D | [Theme] <> Application theme set.
16.044 D | Setting Icons
20.053 D | [Theme] <> Icon theme set.
20.053 D | [Theme] applying theme "System"
20.059 D | [Theme] <> Application theme set.
20.059 D | Setting Icons
24.401 D | [Theme] <> Icon theme set.
24.401 D | [Theme] applying theme "System"
24.407 D | [Theme] <> Application theme set.
24.407 D | Setting Icons
29.505 D | [Theme] <> Icon theme set.
29.505 D | [Theme] applying theme "Dark"
29.508 D | [Theme] <> Application theme set.
30.622 D | Wizard result = 1
30.628 D | Reloading news.
30.647 D | <> Main window shown.
30.647 D | Initializing updater
30.648 D | <> Updater started.
31.004 D | Finished loading RSS feed.
31.007 D | Loaded news entry "Prism Launcher Release 8.0, now available"
31.007 D | Loaded news entry "[MALWARE WARNING] RCE Vulnerability on some modded servers - Bleeding Pipe"
31.007 D | Loaded news entry "Prism Launcher Release 7.2, now available"
31.007 D | Loaded news entry "Prism Launcher Release 7.1, now available"
31.007 D | Loaded news entry "Prism Launcher Release 7.0, now available"
31.007 D | Loaded news entry "FTB Modpack Downloading Removal."
31.007 D | Loaded news entry "[MALWARE WARNING] "fractureiser" malware in many popular Minecraft mods and modpacks"
31.007 D | Loaded news entry "[SECURITY UPDATE] Prism Launcher Release 6.3, now available"
31.007 D | Loaded news entry "Prism Launcher Release 6.2, now available"
31.007 D | Loaded news entry "Prism Launcher Release 6.1, now available"
31.007 D | Loaded news entry "Prism Launcher Release 6.0, now available"
31.007 D | Loaded news entry "Prism Launcher Release 5.2, now available"
31.007 D | Loaded news entry "Prism Launcher Release 5.1, now available"
31.007 D | Loaded news entry "Prism Launcher Release 5.0, now available"
31.007 D | Loaded news entry "PolyMC Update 1.4.2, now available"
31.007 D | Loaded news entry "PolyMC Update 1.4.1, now available"
31.007 D | Loaded news entry "PolyMC Update 1.4.0, now available"
31.007 D | Loaded news entry "PolyMC Update 1.3.2, now available"
31.007 D | Loaded news entry "PolyMC Update 1.3.1, now available"
31.007 D | Loaded news entry "PolyMC Update 1.3.0, now available"
31.007 D | Loaded news entry "PolyMC Update 1.2.2, now available (CurseForge Hotfix)"
31.007 D | Loaded news entry "PolyMC Update 1.2.1, now available"
31.007 D | Loaded news entry "PolyMC Update 1.2.0, now available"
31.007 D | Loaded news entry "PolyMC Update 1.1.1, now available"
31.007 D | Loaded news entry "PolyMC Update 1.1.0, now available"
31.007 D | Loaded news entry "Moving on"
31.007 D | Loaded news entry "Modrinth support and Mod downloading"
31.007 D | Loaded news entry "New maintainers and step down."
31.007 D | News loading succeeded.
33.772 D | [launcher.task.net.metacache.http]: Saving metacache with 20 entries
35.916 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
35.920 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
35.922 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
35.924 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
37.514 D | AuthFlow: "Logging in with Microsoft account."
37.514 D | DeviceFlow::link
37.514 D | DeviceFlow::setLinked: false
37.514 D | [katabasis.credentials]: new refresh token: ""
37.517 D | [kf.imageformats.plugins.xcf]: XCF: read called on non-XCF file
37.699 D | DeviceFlow::onDeviceAuthReplyFinished

[wereretot]

I moved back to my previous location and now I can login.

[Trial97]

Duplicate of: #2302