Prism can't reach to microsoft for account authication, and can't even add an account to it

[AsrielDewitt]

Operating System

Windows

Version of Prism Launcher

Prism Launcher 8.0

Version of Qt

6.6.0

Description of bug

The launcher couldn't reach to auth server and can't reach to Microsoft to log in

PrismLauncher-0.log
PrismLauncher-0 (1).log

Steps to reproduce

Just refresh or try to click add account

Suspected cause

No response

This issue is unique

• I have searched the issue tracker and did not find an issue describing my bug.

[Trial97]

Something is blocking PrismLauncher network requests.
Similar to: #1875

Try:
Make sure you do not have any firewall rules that would block PrismLauncher.
Try using the portable version if that works go do a reinstall of prism but make sure you delete all the files from the previous version(#1031 (comment)). And I mean the ones found in the installation directory, not the data directory ones.

[AsrielDewitt]

Something is blocking PrismLauncher network requests. Similar to: #1875

Try: Make sure you do not have any firewall rules that would block PrismLauncher. Try using the portable version if that works go do a reinstall of prism but make sure you delete all the files from the previous version(#1031 (comment)). And I mean the ones found in the installation directory, not the data directory ones.

Firewalls isn't blocking prism, I already am using portable version and I am using a fresh portable version, nothing else touch beside account

[Chifilly]

I have the same issue. I played perfectly fine 2 days ago, but trying to play today I can't log in. I tried to remove my account and log back in, and after authenticating with Microsoft I get Error transferring https://api.minecraftservices.com/launcher/login - server replied: Service Unavailable.

These are the relevant parts of the logs:

     8.636 D | AuthFlow: "Logging in with Microsoft account."
     8.636 D | DeviceFlow::link
     8.636 D | DeviceFlow::setLinked: false
     8.636 D | [katabasis.credentials]: new refresh token: ""
     9.034 D | DeviceFlow::onDeviceAuthReplyFinished
     9.034 D | DeviceFlow::onDeviceAuthReplyFinished: Tokens returned:

     9.041 D | "device_code" :  "[REDACTED]"
     9.041 D | "expires_in" :  "900"
     9.041 D | "interval" :  "5"
     9.041 D | "message" :  "To sign in, use a web browser to open the page https://www.microsoft.com/link and enter the code 6SRW5TGA to authenticate."
     9.041 D | "user_code" :  "[REDACTED]"
     9.041 D | "verification_uri" :  "https://www.microsoft.com/link"
     9.041 D | DeviceFlow::onDeviceAuthReplyFinished: Device auth request response
     9.042 D | DeviceFlow::startPollServer: device_ and user_code expires in 900 seconds
     9.910 D | Opening URL "https://www.microsoft.com/link"
    14.467 D | PollServer::onPollTimeout: retrying
    19.468 D | PollServer::onPollTimeout: retrying
    24.467 D | PollServer::onPollTimeout: retrying
    25.022 D | DeviceFlow::onVerificationReceived: Emitting closeBrowser()
    25.022 D | DeviceFlow::onVerificationReceived: Access token returned for implicit or device flow
    25.022 D | DeviceFlow::onVerificationReceived: Token expires in 3600 seconds
    25.022 D | [katabasis.credentials]: new refresh token: "[REDACTED]"
    25.022 D | DeviceFlow::setLinked: true
    25.022 D | AuthFlow: "Logging in as an Xbox user."
    25.022 D | First layer of XBox auth ... commencing.
    25.884 D | Parsing "UToken" :
    25.884 D | "UToken" is valid.
    25.884 D | AuthFlow: "Getting authorisation to access Xbox services."
    25.884 D | Getting authorization token for  "http://xboxlive.com"
    26.445 D | Parsing "Xbox" :
    26.445 D | "Xbox" is valid.
    26.445 D | AuthFlow: "Getting authorisation to access Mojang services."
    26.445 D | Getting authorization token for  "rp://api.minecraftservices.com/"
    26.695 D | Parsing "Mojang" :
    26.695 D | "Mojang" is valid.
    26.695 D | AuthFlow: "Accessing Mojang services."
    26.695 D | Getting Minecraft access token...
    26.896 W | AuthRequest::onRequestError: Error 403
    26.896 W | AuthRequest::onRequestError: Error string:  "Error transferring https://api.minecraftservices.com/launcher/login - server replied: Service Unavailable"
    26.896 W | AuthRequest::onRequestError: HTTP status 503 "Service Unavailable"
    26.896 W | Reply error: QNetworkReply::ServiceUnavailableError

The official Minecraft Launcher and the FTB App both work fine.

I tried the portable version, the deb and the AppImage, and they're not working either (I normally use the Flatpak).

[KTrain5169]

Visiting the site throws an "The request is blocked" error, so that may be why it's not connecting.

Edit: After posting this comment, I went and tested removing and re-adding an alt account, and it works perfectly. Which is weird because I just said that on the API website mentioned above, it says "The request is blocked" and based on other reports here it shouldn't be working?

[Chifilly]

It started working for me again too. I'm not sure what happened initially though, especially considering I only had an issue with Prism Launcher

[Trial97]

Duplicate of: #2302