Install hangs at "Setting up networking"

[hyperfekt]

Qubes OS version:

R4.0.1-rc1

Affected component(s):

dom0

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Steps to reproduce the behavior:

1. Install from drive with 4.0.1-rc1 iso.
2. Boot for the first time.
3. Use default qubes settings.

Expected behavior:

Installation finishes and continues into dom0.

Actual behavior:

Anaconda stays responsive, but does not move on beyond "Setting up networking".

General notes:

(Use CTRL-ALT-F3 to get a shell.)
Last entry in /tmp/program.log is /usr/bin/qvm-start sys-firewall.
Entering qvm-start sys-firewall responds domain sys-firewall is already running.

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Related issues:

[hyperfekt]

A second install didn't reproduce the issue - closing for now, until someone else stumbles across the same problem.

[RicardoCapricciosa]

I have the exact same issue. I tried 4.0 and 4.0.1-rc2. So far I am unable to install Qubes as this happened now four times in a row. The hardware is a Dell Latitude E6430 laptop.

[sumiflow]

I have the same issue on a Dell Latitude E6230 even though it is listed as compatible. It always hangs setting up networking installing Qubes 4.01. I've tried many times. Windows 10 installs with no issue but of course that is not ideal. The last entry in program.log is qvm-start sys-firewall and the console is unresponsive after that line.

[RicardoCapricciosa]

anyone tried with Qubes 4.0.2rc1?

[RicardoCapricciosa]

In the meantime I tried myself. The issue is unchanged, installation completely freezes during "setting up networking".

[PlaneB]

Some here with thinkpad x230 and coreboot

[en-casa]

I'm having this issue with a Dell Inspiron 11 3148, Qubes 4.0.3, UEFI boot.

This doc helped me with a separate issue:
https://www.qubes-os.org/doc/uefi-troubleshooting/#installation-completes-successfully-but-then-system-crashrestarts-on-next-boot

Searching online suggests manually copying the network card drivers to a location in the system.. Would anyone know how to do this?

[92VV3M42d3v8]

@n-casale have you tried with disabling creation of sys-usb while post install configuration?

[en-casa]

I just reinstalled from a USB. Then disabled sys-usb when running the post-install configuration, but it's still hung up on the "setting up networking".

[enjeck]

@en-casa Have you tried disabling your WiFi card in the BIOS before installing?

[92VV3M42d3v8]

I used to have this kind of problem up until 4.0.3. I think you should try atleast one time qubes 4.1 testing build from openqa. During post install configuration just install templates only and don't configure sys-net, sys-usb and any vm like personal etc. They can be configured after full install if it succeeds for you. Use kernel-latest if possible.

[en-casa]

Thanks for the suggestions everyone. Using the 2020-10-14 Qubes 4.1.0 iso appears to have worked.

[deeplow]

Another user and myself have experience this issue after installing Qubes on an external SSD and forgetting to disable sys-usb during the initial setup. @hyperfekt was this your case as well?

[hyperfekt]

No, I was installing on an internal hard drive. It appears this symptom can be exhibited by a range of different underlying issues.

[github-actions]

This issue is being closed because:

• This issue is on the "Release 4.0 updates" milestone.
• Qubes OS 4.0 reached EOL (end-of-life) over one year ago.
• There has not been any activity on this issue in over one year.

If anyone believes that this issue should be reopened and reassigned to an active milestone, please leave a brief comment.
(For example, if a bug still affects Qubes OS 4.1, then the comment "Affects 4.1" will suffice.)

[UndeadDevel]

Just encountered this when doing a fresh install of Q4.2rc5. Anaconda was responsive but no progress for >30 mins on the networking step; when I tried Ctrl+Alt+F3 to get a shell it froze up and I had to hard shutdown.

Upon booting again it went back to the phase 2 installer but without me being able to modify the options; when I continued it finished successfully, but my networking is all messed up (I'll open an issue shortly).