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README: Rephrase forum into more generic help #20413

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Contribution description

This PR replaces the section called 'Forum' with a more generic section on 'asking for help'. I couldn't find something similar at first glance in our documentation so it is likely helpful for newcomers to explicitly add this.

Testing procedure

Read the update to the readme and check whether all the links added work.

Issues/PRs references

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@bergzand bergzand added Area: doc Area: Documentation CI: skip compile test If set, CI server will run only non-compile jobs, but no compile jobs or their dependent jobs labels Feb 22, 2024
README.md Outdated Show resolved Hide resolved
You can ask for help on the Forum or on Matrix. Please send bug reports and
feature requests to our [github issue tracker](https://github.com/RIOT-OS/RIOT/issues)

- [forum](https://forum.riot-os.org) is the default place to start asking for
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Forum ... is the default place to ask for help. The Forum provides an archive of prior questions and answers.

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Forum ... is the default place to ask for help. The Forum provides an archive of prior questions and answers.

I don't follow your comment here, could you clarify a bit? Is this a suggestion to rephrase the sentence into the content of your comment?

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yes, this comment was about rephrasing.

  • Forum is the default place to ask for help. Our Forum provides an archive of prior questions and answers.


- [forum](https://forum.riot-os.org) is the default place to start asking for
help. The search can be used to find older questions and answers.
- We use [#riot-os:matrix.org](https://matrix.to/#/#riot-os:matrix.org) on the
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For rather synchronous chats, we use the ...

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IMO the term "synchronous" here is odd. For one, it is technically not correct. Second, the term is too technical here IMO with regard to the diverse target audience that may just wants to start tinkering and has no strong computer science background.

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thanks for this constructive comment.

easy to solve: For chats, we use [...]

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### How to Ask

Please include as much detail as you can that is relevant to your question, not
only "this isn't working".
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... These details include

Please include as much detail as you can that is relevant to your question, not
only "this isn't working".

1. What you want to achieve
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. //for all three items.

@jkarinkl
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jkarinkl commented Mar 6, 2024

I wonder if the part you now call should be called 'Communications', with a sub part into 'asking for help'. Since you sum up the communication channels used (forum, matrix chat, GitHub). See this README-template for an overview of communications.

The used social media can also be summed up here (mastadon, youtube, ..?)

The sub part of communications will then be 'asking for help', stating that the forum is the main channel with the chat for small questions + how to ask.

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jkarinkl commented Mar 6, 2024

Can this PR also be labeled 'Community: good first issue'?

@maribu maribu added the Community: good first issue This issue is good for newcomers to RIOT to be addressed / implemented label Mar 6, 2024
Do you have a question, want to discuss a new feature, or just want to present
your latest project using RIOT? Come over to our [forum] and post to your hearts
content.
## Asking for help
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Suggested change
## Asking for help
## Community
### how to get in contact
forum, matrix, webpage
### Asking for help
You might already find your question answered in our forum or in an Gitub issue. You can search both of them.

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5 participants