Overlay no longer appearing after Snap update

[mgiuffrida]

After I updated the game via Steam for the Jun 4, 2024 patch, the tracker no longer shows an overlay.

I've tried various configurations, like running the game in full-screen or windowed mode, as well as trying a bunch of Overlay menu configurations (like enabling "Don't hide overlay"), and spamming hotkeys like Alt-Q in the game in various modes.

I've also reset Tracker settings and restarted it (and the game) a few times. Is it just me?

[Razviar]

Must be some breaking change. We will investigate

[rchr-dv]

Hi @Razviar any updates on this? Do you know of any workarounds to get this working while you develop the fix? Thanks!

[Razviar]

No, sorry, no workaround.
I'll have some time to look into it today

[Razviar]

I just deployed 1.2.29 tracker version, which should resume tracking.

[mgiuffrida]

Fixed, thanks!

I'd suggest leaving this issue open for a little bit so other folks with this issue can find it right at the top and see that there's a fix out already.

[DnDPaladin]

First time trying the marvel snap tracker, but even if i enable the overlasy, it never shows up, i tryed the shortcuts, none of them work either. tracker is synced, tracker is connected with my account. all seems fine but overlay not working. this is as of june 15. maybe OTA killed something ? or is it me doing something wrong.

[mgiuffrida]

Yes, it has stopped working for me too again.

…

On Sun, Jun 16, 2024, 12:07 AM DnDPaladin ***@***.***> wrote: First time trying the marvel snap tracker, but even if i enable the overlasy, it never shows up, i tryed the shortcuts, none of them work either. tracker is synced, tracker is connected with my account. all seems fine but overlay not working. this is as of june 15. maybe OTA killed something ? or is it me doing something wrong. — Reply to this email directly, view it on GitHub <#78 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AALB3GFFHSPTN5PR2GBTV7TZHUMR5AVCNFSM6AAAAABI3M4AH2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNZRGA2DSNBXHE> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[Razviar]

Not sure what's wrong this time, I tested and it worked fine for me, on 2 different devices. Must be some antivirus settings or permissions. Try to restart everything - the game, the tracker etc.

[mgiuffrida]

I have tried repeatedly restarting everything including my computer. The only antivirus running is the built-in Windows 10 av :-) Somehow the overlay is very partially working, 12 hours later. At all times (whether or not I'm in a match), all I can see is the "current session stats" overlay with no data ("Play some matches to see session stats here!"), and the opponent deck that literally has nothing except "Hover over the car to see it's details" (and by the way, you don't need the apostrophe there 😉).

…

On Sun, Jun 16, 2024, 10:27 AM Razviar ***@***.***> wrote: Not sure what's wrong this time, I tested and it worked fine for me, on 2 different devices. Must be some antivirus settings or permissions. Try to restart everything - the game, the tracker etc. — Reply to this email directly, view it on GitHub <#78 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AALB3GBO6KNXL5OS3AKRSTLZHWVENAVCNFSM6AAAAABI3M4AH2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNZRG42DENRRGM> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[mgiuffrida]

And Untapped.gg continues to work. On Sun, Jun 16, 2024, 10:59 AM Michael Giuffrida ***@***.***> wrote:

…

I have tried repeatedly restarting everything including my computer. The only antivirus running is the built-in Windows 10 av :-) Somehow the overlay is very partially working, 12 hours later. At all times (whether or not I'm in a match), all I can see is the "current session stats" overlay with no data ("Play some matches to see session stats here!"), and the opponent deck that literally has nothing except "Hover over the car to see it's details" (and by the way, you don't need the apostrophe there 😉). On Sun, Jun 16, 2024, 10:27 AM Razviar ***@***.***> wrote: > Not sure what's wrong this time, I tested and it worked fine for me, on 2 > different devices. Must be some antivirus settings or permissions. Try to > restart everything - the game, the tracker etc. > > — > Reply to this email directly, view it on GitHub > <#78 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AALB3GBO6KNXL5OS3AKRSTLZHWVENAVCNFSM6AAAAABI3M4AH2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNZRG42DENRRGM> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >

[DnDPaladin]

tryed opening it without antivirus, and as admin, the whole thing doesn'T work. and asmentionned shortcuts do not work either. even clicking on shortcuts to remake them isn't working.

Windows 10 2H22 version, the free not activated one.
GPU : RTX 3060
CPU : Intel I7 6th generation
RAM : 16gb
Antivirus : Avast + Windows base (even both disabled, it doesn't work)
i restarted tracker by hitting ALT+R and it gave a bunch of errors in command lines that i didn't even have time to snapshot, only time it did, now hitting the keys does nothing anymore.

EDIT: in the user-preferences.json there is this "game":"mtga"
could it be that you guys have set your tracker for marvel snap to magic the gathering instead ?

[mgiuffrida]

Having received no response in weeks, I've decided to uninstall this application and discontinue use.

If the devs get around to fixing this, please rely on others to verify.