Failed to create player #37

crazylulu9999 · 2019-04-02T08:37:59Z

Describe the bug
Using AVPro Video for splash scene.
Quit app and restart app quickly then "Failed to create player".

Your Setup (please complete the following information):

Unity version: 2018.3.11f1
AVPro Video version: 1.9.12
Operating system version: Android 8.1.0
Device model: Redmi Note 5
Video specs (resolution, frame-rate, codec, file size): Any

To Reproduce

Quit app using Application.Quit()
Re-start app quickly

Logs

[AVProVideo] Failed to create player instance 
UnityEngine.Logger:Log(LogType, Object)
RenderHeads.Media.AVProVideo.AndroidMediaPlayer:.ctor(Boolean, Boolean, VideoApi, Boolean, Audio360ChannelMode, Boolean)
RenderHeads.Media.AVProVideo.MediaPlayer:CreatePlatformMediaPlayer()
RenderHeads.Media.AVProVideo.MediaPlayer:Initialise()
RenderHeads.Media.AVProVideo.MediaPlayer:Start()

[AVProVideo] Initialising AVPro Video (script v1.9.12 plugin v1.9.10) on Adreno (TM) 509/OpenGL ES 3.2 V@269.0 (GIT@a1355e2, I141a912644) (Date:04/18/18) (MT True) on Android 
UnityEngine.Logger:Log(LogType, Object)
RenderHeads.Media.AVProVideo.MediaPlayer:Initialise()
RenderHeads.Media.AVProVideo.MediaPlayer:Start()

[AVProVideo] Opening jar:file:///data/app/com.test.app-jOTKGt8J8Fpxlbv1qx4j1Q==/base.apk!/assets/video/downloaded_from_google_play.mp4 (offset 0) 
UnityEngine.Debug:Log(Object, Object)
RenderHeads.Media.AVProVideo.MediaPlayer:OpenVideoFromFile()
<PlayCoroutine>d__8:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)

[AVProVideo] m_Video is null! 
UnityEngine.Logger:Log(LogType, Object)
RenderHeads.Media.AVProVideo.AndroidMediaPlayer:OpenVideoFromFile(String, Int64, String, UInt32, UInt32, Int32)
RenderHeads.Media.AVProVideo.MediaPlayer:OpenVideoFromFile()
<PlayCoroutine>d__8:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)

[AVProVideo] Failed to open jar:file:///data/app/com.test.app-jOTKGt8J8Fpxlbv1qx4j1Q==/base.apk!/assets/video/downloaded_from_google_play.mp4 
UnityEngine.Debug:LogError(Object, Object)
RenderHeads.Media.AVProVideo.MediaPlayer:OpenVideoFromFile()
<PlayCoroutine>d__8:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)

Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE

Instead email the link to us unitysupport@renderheads.com

parmaia · 2019-05-17T17:43:49Z

Hello!

I'm facing the exact same issue. If I close the app with Application.Quit(); during the video play, then I can re open it with no problem. If I close the app after the video finishes playing, then I got the message: "[AVProVideo] Failed to create player instance".

AndrewRH · 2019-06-14T15:04:59Z

We've just released a new version of AVPro Video (v.1.9.17) which should fix this issue. Please do test it and let us know if if this resolves it for you.

Thanks,

AndrewRH · 2019-06-19T12:09:09Z

We'll close this issue in a couple of days, as we've proposed a solution (new plugin version) but haven't heard anything back. If you're still having this issue with the new version please do let us know.

Thanks,

joker-gizmo · 2019-06-20T16:21:12Z

The issue still persist after update.

My setup:

Unity version: 2018.4.2f1
AVPro Video version: 1.9.17
Operating system version: Android 8.0.0
Device model: Samsung S8

2019-06-20 19:03:52.928 15070-15387/com.GizmoVR.GizmoVR E/Unity: [AVProVideo] Failed to create player instance
RenderHeads.Media.AVProVideo.AndroidMediaPlayer:.ctor(Boolean, Boolean, VideoApi, Boolean, Audio360ChannelMode, Boolean)
RenderHeads.Media.AVProVideo.MediaPlayer:CreatePlatformMediaPlayer()
RenderHeads.Media.AVProVideo.MediaPlayer:Initialise()
RenderHeads.Media.AVProVideo.MediaPlayer:Start()
2019-06-20 19:03:52.942 15070-15387/com.GizmoVR.GizmoVR I/Unity: [AVProVideo] Initialising AVPro Video (script v1.9.17 plugin v1.9.17) on Mali-G71/OpenGL ES 3.2 v1.r9p0-01rel0.2498e584901afb9257be0d365ada85fa (MT False) on Android
RenderHeads.Media.AVProVideo.Helper:LogInfo(String, Object)
RenderHeads.Media.AVProVideo.MediaPlayer:Initialise()
RenderHeads.Media.AVProVideo.MediaPlayer:Start()

AndrewRH · 2019-06-20T16:34:49Z

@joker-gizmo
Thanks for reporting this - could you provide more details on how to replicate this issue?

joker-gizmo · 2019-06-24T09:15:21Z

The problem was with another native plugin which is not terminate their thread correctly on quit. There was a bunch of errors on quit and after restart no one plugin was able to init. Sorry, for misleading you

AndrewRH · 2019-06-26T13:25:08Z

Great to hear you found the issue, i'll close this ticket now

parmaia · 2019-07-03T10:21:38Z

Hi!

Sorry for the delayed response.

I tested the new version (1.9.17) and have to say that the problem is still present. I made a small test project to show the issue, and realized that I'm when the video ends I disable the GameObject with the MediaPlayer attached and that is causing the problem. If I don't disable the GameObject or quit the app before the video ends, all goes fine.

To reproduce:

Create a new project and import AvPro 1.9.17.
Add a MediaPlayer, a Display UGui and link them so a video can be viewed. For simplicity let AutoOpen and AutoPlay to true. Add a video (any from StreamingAssets will work).
Create a GameObject and attach this script:

using RenderHeads.Media.AVProVideo;
using UnityEngine;
    
public class Manager : MonoBehaviour{
    public MediaPlayer player;

    void Start() {
        player.Events.AddListener(PlayerEvent);
    }

    void Update() {
        if(Input.GetKeyDown(KeyCode.Escape)){
            Application.Quit();
        }
    }

    public void PlayerEvent(MediaPlayer player, MediaPlayerEvent.EventType eventType, ErrorCode error){
        switch(eventType){
            case MediaPlayerEvent.EventType.FinishedPlaying:
                player.CloseVideo(); // The problem occurs regardless of this line
                player.gameObject.SetActive(false); // <-- If you remove this line, the problem dissapears.
            break;
        }
    }    
}

Attach the script to the new GameObject.
Attach the MediaPlayer to the Manager script.
Compile and run the app on Android.
When the app start, let the video play to the end and press back button to quit the app.
Launch the app again, the app will freeze and the logcat shows:
[AVProVideo] Failed to create player instance

If you want I can send you the project I made to test it.

Thanks!

ColorTwist · 2019-09-30T18:25:54Z

Also receiving this issue on Android 9 with unity 2019.1.11f, happens always after Application.Quit(); and returning and running the game again. very annoying to players.
using the latest version 1.10.0
If closing the app using the home button, it seems the videos are working and i do not get this error.

Any fix for this or maybe should i use something to dipose AVPRO on Application.quit?

09-30 21:08:56.848: E/Unity(5478): Unable to find libc
09-30 21:08:56.882: E/Unity(5478): [AVProVideo] Failed to create player instance
09-30 21:08:56.882: E/Unity(5478): RenderHeads.Media.AVProVideo.AndroidMediaPlayer:.ctor(Boolean, Boolean, VideoApi, Boolean, Audio360ChannelMode, Boolean)
09-30 21:08:56.882: E/Unity(5478): RenderHeads.Media.AVProVideo.MediaPlayer:CreatePlatformMediaPlayer()
09-30 21:08:56.882: E/Unity(5478): RenderHeads.Media.AVProVideo.MediaPlayer:Initialise()
09-30 21:08:56.882: E/Unity(5478): RenderHeads.Media.AVProVideo.MediaPlayer:Start()
09-30 21:08:56.882: E/Unity(5478):
09-30 21:08:56.882: E/Unity(5478): (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48)

AndrewRH · 2019-10-02T07:43:30Z

Hmm...seems that this issue is still happening (sorry we only noticed now as we don't get notifications on Closed issues)

ColorTwist · 2019-10-03T05:17:44Z

Yes, it does :\ Whatever I tried to clean AVProVideo before quit game did not work.

ColorTwist · 2019-10-05T13:17:38Z

Any update on this?
I'll do note that I do open a few instances of AVProVideo in order to pre-prepare a video in a sequence.
If I Application.Quit() without init any video the problem does not occur.

parmaia · 2019-10-14T13:29:04Z

Hi,

I can confirm that this is still happening.

My workarround was to quit the app using Android native code:

    public static void QuitApp(){
    #if UNITY_ANDROID
        AndroidJavaClass player = new AndroidJavaClass("com.unity3d.player.UnityPlayer");
        AndroidJavaObject androidActivity = player.GetStatic<AndroidJavaObject>("currentActivity");
        if(androidActivity!=null){
           androidActivity.Call("finishAffinity");
           AndroidJavaClass system = new AndroidJavaClass("java.lang.System");
           system.CallStatic("exit", new object[]{0});
        }
    #else
        Application.Quit();
    #endif
    }

This is working on Unity 2019.1.14f1, Unity 2018.4.2f1, on Android 8 and 9.

ColorTwist · 2019-10-14T15:54:54Z

@parmaia thanks for the update. I less prefer this solution, but it's better than nothing until fixed.
I'll try it out.

ColorTwist · 2019-10-14T16:38:54Z

@parmaia For some reason, i get an error on:
AndroidJavaClass System = AndroidNativeInterface.GetClass("java.lang.System");
'AndroidNativeInterface' does not exist in the current context
When compling to APK

parmaia · 2019-10-15T09:54:33Z

@ColorTwist sorry, I kind of messed up with my sample code. I have a class for native calls and one line went into my sample code.

This is the good code:

    public static void QuitApp(){
    #if UNITY_ANDROID
        AndroidJavaClass player = new AndroidJavaClass("com.unity3d.player.UnityPlayer");
        AndroidJavaObject androidActivity = player.GetStatic<AndroidJavaObject>("currentActivity");
        if(androidActivity!=null){
           androidActivity.Call("finishAffinity");
           AndroidJavaClass system = new AndroidJavaClass("java.lang.System");
           system.CallStatic("exit", new object[]{0});
        }
    #else
        Application.Quit();
    #endif
    }

I tested this on Unity 2018.4.2f1 and Untiy 2019.1.14f1 and on Android 8 and Android 9.

Again, sorry for the mistake.

nsmith1024 · 2020-02-06T14:01:57Z

I have this problem too, but I dont have any native code, is there way to do it from C# in unity?

parmaia · 2020-02-06T14:10:05Z

@nsmith1024 You can use the QuitApp() method in my previous comment. It is C#.

nsmith1024 · 2020-02-06T14:19:23Z

OK, thanks i w ill try it, i was wondering should I replace "com.unity3d.player.UnityPlayer" with my app package name? what about "currentActivity" do i have to change that?

stale · 2020-07-01T19:04:00Z

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale · 2020-08-26T12:20:18Z

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

Ste-RH · 2021-01-25T22:49:33Z

Closing due to inactivity

crazylulu9999 added the Bug 🐛 Something isn't working label Apr 2, 2019

AndrewRH added the Android Android platform label May 9, 2019

Ste-RH self-assigned this Jun 14, 2019

AndrewRH added self resolved The user fixed the issue themselves and removed Bug 🐛 Something isn't working labels Jun 26, 2019

AndrewRH closed this as completed Jun 26, 2019

AndrewRH reopened this Oct 2, 2019

stale bot added the stale Stale label Jul 1, 2020

AndrewRH removed self resolved The user fixed the issue themselves stale Stale labels Jul 1, 2020

AndrewRH added the Bug 🐛 Something isn't working label Jul 1, 2020

stale bot added the stale Stale label Aug 26, 2020

AndrewRH removed the stale Stale label Aug 26, 2020

Ste-RH closed this as completed Jan 25, 2021

yingnierxiao mentioned this issue Jan 9, 2022

play rtsp on android crash #1057

Closed

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

Failed to create player #37

Failed to create player #37

crazylulu9999 commented Apr 2, 2019

parmaia commented May 17, 2019

AndrewRH commented Jun 14, 2019

AndrewRH commented Jun 19, 2019

joker-gizmo commented Jun 20, 2019 •

edited

Loading

AndrewRH commented Jun 20, 2019

joker-gizmo commented Jun 24, 2019

AndrewRH commented Jun 26, 2019

parmaia commented Jul 3, 2019

ColorTwist commented Sep 30, 2019 •

edited

Loading

AndrewRH commented Oct 2, 2019

ColorTwist commented Oct 3, 2019

ColorTwist commented Oct 5, 2019

parmaia commented Oct 14, 2019 •

edited

Loading

ColorTwist commented Oct 14, 2019 •

edited

Loading

ColorTwist commented Oct 14, 2019 •

edited

Loading

parmaia commented Oct 15, 2019 •

edited

Loading

nsmith1024 commented Feb 6, 2020

parmaia commented Feb 6, 2020

nsmith1024 commented Feb 6, 2020

stale bot commented Jul 1, 2020

stale bot commented Aug 26, 2020

Ste-RH commented Jan 25, 2021

Failed to create player #37

Failed to create player #37

Comments

crazylulu9999 commented Apr 2, 2019

Please DO NOT LINK / ATTACH YOUR PROJECT FILES HERE

parmaia commented May 17, 2019

AndrewRH commented Jun 14, 2019

AndrewRH commented Jun 19, 2019

joker-gizmo commented Jun 20, 2019 • edited Loading

AndrewRH commented Jun 20, 2019

joker-gizmo commented Jun 24, 2019

AndrewRH commented Jun 26, 2019

parmaia commented Jul 3, 2019

ColorTwist commented Sep 30, 2019 • edited Loading

AndrewRH commented Oct 2, 2019

ColorTwist commented Oct 3, 2019

ColorTwist commented Oct 5, 2019

parmaia commented Oct 14, 2019 • edited Loading

ColorTwist commented Oct 14, 2019 • edited Loading

ColorTwist commented Oct 14, 2019 • edited Loading

parmaia commented Oct 15, 2019 • edited Loading

nsmith1024 commented Feb 6, 2020

parmaia commented Feb 6, 2020

nsmith1024 commented Feb 6, 2020

stale bot commented Jul 1, 2020

stale bot commented Aug 26, 2020

Ste-RH commented Jan 25, 2021

joker-gizmo commented Jun 20, 2019 •

edited

Loading

ColorTwist commented Sep 30, 2019 •

edited

Loading

parmaia commented Oct 14, 2019 •

edited

Loading

ColorTwist commented Oct 14, 2019 •

edited

Loading

ColorTwist commented Oct 14, 2019 •

edited

Loading

parmaia commented Oct 15, 2019 •

edited

Loading