Update course support section

docs/index.rst

@@ -21,17 +21,32 @@ If you have any questions, please contact rc-help@colorado.edu.
 Courses using RC Resources
 --------------------------
 
-Students are welcome to use RC resources on their own for class projects and can request access as a regular UCB affiliate via the link off the RC homepage at: https://www.colorado.edu/rc.  When requesting help please indicate that the work is for a class project and any deadlines.  
-If students are to be required to use RC resources for a class, see below.
+Instructors who wish to lead a class using CURC resources must complete the `course intake form 
+<https://forms.office.com/r/3Bx0Dp0635>`_ at least 3 weeks prior to the beginning of the semester in which the course will be taught. Completing the intake form will ensure that CU Research Computing can determine whether adequate resources and support are available to meet your needs, and that resources are allocated appropriately.  Upon completion, a case will be automatically generated in CURC's case management system. A CURC team member will subsequently follow up with you in the case via email, to discuss details and begin provisioning resources as needed. 
 
-Instructors who wish to lead a class using RC resources must contact us at rc-help@colorado.edu before the class begins.  This is to ensure that our resources can meet your needs and if adequate resources and support are available.
-Early in the process we will need to know details about the proposed class usage such as:  
+Course resources available include 
+
+Note that CU Research Computing conducts planned maintenance the first Wednesday of each month, which may impact resource availability between 7a-5p. Instructors should expect that resources will not be available during the first Wednesday of each month. The CU Research Computing help desk is staffed from 8:00a-5:00p M-F; support outside of these times should not be expected. 
+
+The following resources are available for course support:
+
+* Alpine
+   * Batch or Interactive Compute on Alpine
+   * JupterHub in Open OnDemand (Alpine)
+   * RStudio in Open OnDemand (Alpine)
+   * MatLab in Open OnDemand (Alpine)
+   * Remote Desktop in Open OnDemand
+   * Shared storage space for students (up to 1 TB)
+   * Standing reservatiosn for Alpine resources during class meeting times
+   * Compute allocations if student needs exceed their `ucb-general` account
+   * Assistance building software or conda environments to support the course
+
+* Cloud
+   * Custom JupterHub hosted in the cloud (costs may be incurred)
+   * Custom RStudio hosted in the cloud (costs may be incurred)
+
+Students are welcome to use RC resources on their own for class projects and can request access as a regular UCB affiliate via the link off the RC homepage at: https://www.colorado.edu/rc. Students are not required to complete the course intake form noted above. To request help, contact rc-help@colorado.edu and please indicate that the work is for a class project and any deadlines.  
 
-- Number of students  
-- Software needed, and if it will be installed by instructor/TA  
-- Typical computational work (number of jobs or sessions, length, number of CPUs)  
-- Date if 1st usage in class/lab  
-- Class roster including TAs and auditors.  
 Acknowledging RC
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