Button on message attachment not showing

[bart11064]

Description:

As suggested here, I'm opening a new issue.
When sending a message using API, button described in attachments doesn't display on mobile app (works well on web version).

API endpoint : http://localhost:3000/api/v1/chat.sendMessage
JSON content :

{"message": {
            "rid": "GENERAL",
            "attachments": [{
                  "color": "#ff0000",
                  "text": "Test buttons",
                  "button_alignment": "horizontal",
                  "actions": [
                       {
                           "type": "button",
                           "text": "Text button",
                           "msg": "Response message",
                           "msg_in_chat_window": true
                      }
                  ]
            }] }
}

Environment Information:

• Rocket.Chat Server Version: 3.8.0
• Rocket.Chat App Version: 4.12.1.21512

Expected behavior:

Expecting to see buttons on both interfaces : web and mobile app

Actual behavior:

Web view (normal behavior) :

Mobile app view (no button showed) :

[yash-rajpal]

I would be glad to take up this issue, can anyone please brief me on what has to be done here?

[diegolmello]

@yash-rajpal You have to send a message and display a button like mentioned here

[yash-rajpal]

@bart11064 Can you help me locate the setting for Enabling this in the admin panel. Admin panel contains tons of settings and I am not able to locate this particular setting. I turned on Allow Message Snippeting in the Message section, but this feature didn't work for me in the development server on localhost website.

[bart11064]

@yash-rajpal thanks for your help.
There is no option in the option panel on my knowledge.
This display existed in the previous app, here is a link to the wiki : https://github.com/WideChat/Rocket.Chat.Android/wiki/Phased-approach-to-rich-message-support ans the android PR : RocketChat/Rocket.Chat.Android#1557
It disapeared with the react version.

[yash-rajpal]

@bart11064 Thanks for the Information. Can you please ping me at rocket chat for further assistance?

[sumukhah]

@yash-rajpal @diegolmello Is anyone working on this ?, Can I work on this?

[yash-rajpal]

@sumukhah I am currently not working on this. Please give it a shot. :)

[thaild]

I fixed this issue by change site url in Administration>General

Pls ensure the protocol and slash was included.

Ref: https://forums.rocket.chat/t/rocket-chat-cant-quote-messages-instead-it-shows-a-the-logo-and-url/8420/2